Data Streamer does not start

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Message HBO6001I, which indicates that the Data Streamer started successfully, is not present in the Z Common Data Provider log files, which means that the Data Streamer did not start.

Cause

The cause might be one of the following problems:
  • The Data Streamer is not connected to its specified port.
  • An error occurred in reading or loading the policy file.

Solution

To determine the cause, review the log files for error messages, such as the following messages, for example:
  • HBO6004E
  • HBO6005E
  • HBO6006E

Verify that the Data Streamer port is not closed or in use. To run the Data Streamer on a different port, change the port number.

Verify that the policy file is valid and correctly formatted. For more information about the policy-related files, see the following information: