Configuration Tool problems

You can find solutions to problems that are caused by Configuration Tool errors.

Configuration Tool troubleshooting checklist
When you encounter Configuration Tool errors, go through this checklist to help determine the causes and fix the errors.
Missing data or configuration errors after you upgrade to IBM Z Operational Log and Data Analytics
After you upgrade to IBM Z® Operational Log and Data Analytics, data is missing from a subscriber or other configuration errors occur.
Subscribers are greyed out in the Subscribe to a data stream window
Subscribers are greyed out when you select the subscribers in the Subscribe to a data stream window.
Configuration Tool failed to load with the error message SRVE0295E
The Configuration Tool failed to load with the error message SRVE0295E: Error reported: 404.
Configuration Tool failed to load the policy with the error message HBO6502E regarding message queue size
The Configuration Tool failed to load the policy with the error message HBO6502E Unable to get list of definition.
Transform boxes are missing in the Configuration Tool after you upgrade Z Common Data Provider from IBM Z Common Data Provider 1.1 to Z Common Data Provider 5.1
Transform boxes cannot be found in the Configuration Tool after you upgrade Z Common Data Provider from IBM Z Common Data Provider 1.1 to the Z Common Data Provider 5.1 or later.
Text on buttons or boxes does not display correctly
The text on buttons or boxes does not display correctly.
No data streams available for creating policies after deploying the Configuration Tool on z/OSMF
After you deploy the Configuration Tool on z/OSMF, the data stream list is empty when you try to create a policy.
User ID of parameter AUTHORIZED_USER is not found
When you run the defracf.cmd script, the existing user ID that is specified for the parameter AUTHORIZED_USER is not found.
Failed to open the Configuration Tool on z/OSMF with the error message HBO6501W
The Configuration Tool was successfully deployed on z/OSMF but you are not able to open the Configuration Tool in the browser. It gives error messages HBO6501W and HBO6502E.
Buttons in the Configuration Tool do not show the text but the variable name behind it
The buttons in the Configuration Tool (on z/OSMF) do not show the text but the underlying variable names.
Troubleshooting Liberty issues
Find solutions to the issues that are related to Liberty.

Parent topic: Z Common Data Provider problems