HBO8003E THE SMF USER EXIT HBOSMFEX RECEIVED A RECORD WITH A LENGTH OF ZERO

Explanation

This error occurred when z/OS® called the SMF user exit routine with a valid pointer to an SMF record, but the record was introduced by an RDW containing a length of zero. A possible cause is that multiple SMF user exit routines were defined for the IEFU83, 84, or 85 exit points and another SMF user exit routine was called before the HBOSMFEX routine which corrupted the SMF record.

The error prevents the SMF user exit from collecting the record and moving it to the high virtual storage. The record is skipped and the System Data Engine will not process the record. The record might be written to the SYS1.MANx data set or the log stream depending on the configuration.

Response

Add the CDP SMF user exit as the first exit routine in the chain. If only one SMF user exit routine is defined, or if the error occurs frequently, delete the exit using the SETPROG command and contact IBM® support for assistance.