Sending events to IBM Z ChatOps

You can configure the Problem Insights server to send events to IBM Z® ChatOps.

About this task

The names of the configuration file and the configuration properties where you must define the criteria for event forwarding to IBM Z ChatOps vary depending on whether the Problem Insights server is deployed on Linux® or z/OS®. Table 1 lists the configuration file and property names based on the operating system where the Problem Insights server is deployed.

Table 1. Configuration files and properties for defining the criteria for event forwarding to IBM Z ChatOps
Operating system where the Problem Insights server is deployed	Configuration file for defining event forwarding criteria	Configuration property
Linux	`ZOA_HOME`/zoa_env.config	ZCHATOPS_USER ZCHATOPS_PASSWORD ZCHATOPS_AUTH_URL ZCHATOPS_INCIDENT_URL ZCHATOPS_CHANNEL
z/OS	`PI_HOME/config/event.config`	izoa.notification.chatops.user The user account name for the IBM Z ChatOps server to which the Problem Insights server must connect. izoa.notification.chatops.password The password for the IBM Z ChatOps user account name. izoa.notification.chatops.auth.url The URL for the IBM Z ChatOps authentication API. izoa.notification.chatops.incident.url The URL for the IBM Z ChatOps incident API. izoa.notification.chatops.post.to.channel The name of the channel in your chat application that is connected to IBM Z ChatOps.

Procedure

In your Slack, Mattermost, or Microsoft Teams chat application, create a new channel, and add Bot User as a member of the newly created channel, as described in the following IBM Z ChatOps documentation:
- For Slack, see Configuring Slack chat platform.
- For Mattermost, see Configuring Mattermost chat platform.
- For Microsoft Teams, see Configuring Microsoft Teams chat platform.
In the appropriate Z Operational Log and Data Analytics configuration file, update the appropriate configuration properties (which are listed in Table 1), according to the property descriptions in the file.