Configuring a Task E-mail Listener

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Task notifications can be configured to contain a Task Action Link control, which enables the recipient to send a predefined e-mail response to a specified e-mail account; you must specify and configure a task e-mail listener to monitor the e-mail account for incoming messages.

You can configure multiple e-mail listeners to monitor different mailboxes on different schedules. When the listener checks the specified account, it downloads any e-mails in the monitored account. For more information about creating task notification e-mail replies, see IBM webMethods BPM Task Development Help.

To configure a task e-mail listener

  1. In My webMethods: Navigate > Applications > Administration > Business > Tasks > Task Email Listener Administration.

  2. In the Task Email Listener Administration window, specify the following settings:

    • Name—The name you want to assign to this listener.
    • Type—Select either POP3 Mailbox or IMAP Mailbox from the drop-down list.
    • Run Every—Select an interval that determines how often the specified server is contacted.
    • Email Server—The host name of the mail server.
    • Port—The incoming server port. For example, by conventional usage:
      • POP3: 110
      • POP3 secure: 995IMAP: 143IMAP secure: 993
    • Is secure—Indicates if a secure SSL (Secure Socket Layer) connection is required.
    • User name—User name with access to a mail account.
    • Password—Password for the specified user name.
  3. Click Create.

When the listener checks the specified account, it downloads any e-mails in the monitored account and deletes the e-mail from the server.