Refreshing the fixes database

Use the Diagnostics tab in Settings to manually refresh the fixes database when a fix is not available or is out of date.

About this task

The Diagnostics tab provides a Refresh action that forces the system to reload fix data from the Fix Central. Refreshing can resolve situations where an expected fix does not appear in the product. After the refresh is initiated, it takes approximately 2 minutes for the changes to take effect.

Procedure

  1. Go to Settings > Diagnostics.
    Diagnostics page for refreshing the fixes database when a fix is not available or is out of date
  2. Under Refresh the fixes in the database, click Refresh.
    Diagnostics page for refreshing the fixes database when a fix is not available or is out of date
    A notification confirms that the fixes database refresh is in progress. The refresh completes in approximately 2 minutes.