Support information
IBM provides several ways for you to obtain support when you encounter a problem.
If you have a problem with your IBM software, you want to resolve it quickly. IBM provides the following ways for you to obtain the support you need:
- Searching knowledge bases: You can search across a large collection of known problems and workarounds, Technotes, and other information.
- Obtaining fixes: You can locate the latest fixes that are already available for your product.
- Contacting IBM Software Support: If you still cannot solve your problem, and you need to work with someone from IBM, you can use a variety of ways to contact IBM Software Support.
For more information about these three ways of resolving problems, see the appendix about support information in IBM Workload Scheduler: Troubleshooting Guide.