Support information

IBM provides several ways for you to obtain support when you encounter a problem.

If you have a problem with your IBM software, you want to resolve it quickly. IBM provides the following ways for you to obtain the support you need:

  • Searching knowledge bases: You can search across a large collection of known problems and workarounds, Technotes, and other information.
  • Obtaining fixes: You can locate the latest fixes that are already available for your product.
  • Contacting IBM Software Support: If you still cannot solve your problem, and you need to work with someone from IBM, you can use a variety of ways to contact IBM Software Support.

For more information about these three ways of resolving problems, see the appendix about support information in IBM Workload Scheduler: Troubleshooting Guide.