Process Intrinsic Data Metrics

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This section describes the intrinsic metrics provided on the Analytics Overview page for processes, stage sand steps. These KPI instances are included in the built-in business view and can be included with a process in a custom configuration.

The following table describes the intrinsic metrics (accumulated over one-minute intervals) that Optimize monitors for processes.

Process Monitor Description
Process Error Count The number of process instances with an error status.
Process Error Count by Error Type The number of process errors detected for each error type, including processes that timed out before they completed successfully.
Process Timeout Count The number of times a process timed out before completing successfully.
Cycle Time by Process The total time required for a process to run from beginning to end, including the time spent waiting to be processed and the process execution time. This value is an average value.
Note: Process instances in the canceled or suspended state do not contribute to cycle time. If a suspended process resumes and completes successfully, it will contribute to the cycle time less the time spent suspended.
Process Success Count The number of process instances that completed successfully.
Instance Count by Process The total number of process instances that started during the interval, regardless of their status.
Canceled The number of process instances that have been stopped or suspended during the interval.

The following table describes the intrinsic metrics (accumulated over one-minute intervals) that Optimize monitors for process stages.

Process Monitor Description
Stage Breached Count The number of stages that were breached during the interval. A breach occurs when a stage rule is violated.
Stage Completed Count The number of stages that completed successfully during the interval.
Stage Started Count The number of stages that started during the interval.
Stage Processing Time The average duration of the stages completed during the interval.

The following table describes the intrinsic metrics (accumulated over one-minute intervals) that Optimize monitors for process steps.

Step Monitor Description
Processing Time by Step The amount of time required for a step to execute.
Step Successes The number of times the step completed successfully.
Error Count by Step The number of times an error was generated for the step while the process was active. Errors include duplicate processing, timeouts, and steps executed out of sequence.
Note: Out-of-sequence errors do not occur with webMethods BPM processes.
Step Error Count by Error Type The number of step errors detected for each type of error, displayed by error type.
Step Timeout The number of times the step timed out before completing successfully.
Instance Count by Step The number of times the step executed.
Wait Time by Step The amount of time that the step spent waiting to run, calculated from the end of the previous step to the start of the current step.
Duplicate Step Processing The number of times that this step executed more than once.
Step Out of Sequence Count The number of times that this step executed out of sequence. If a step executes (for example, step 2) and a previous step transition has not occurred (step 1 is not complete), the step executing is marked as out of sequence.
Note: Out-of-sequence errors do not occur with webMethods BPM processes.
Step Count The number of times the step was processed, either successfully or with errors, during the interval. When the step completes, Optimize updates this Step Count along with one or more of the following:
  • Step Successes, if the step completed successfully.
  • Error Count by Step, if errors were generated for the step.
  • Duplicate Step Processing, if the step executed more than once.
  • Step Timeout Count, if the step timed out before completing.
  • Step Out of Sequence Count, for external processes whose steps executed out of sequence.

The following table describes the intrinsic metrics (accumulated over one-minute intervals) that Optimize monitors for transitions.

Transition Monitor Description
Error Count by Transition The number of times an error was generated for the transition while the process was active. Errors include timeouts.