Viewing Volume or Cycle Time Details in the Metrics Detail Panel

The following table describes the information that is displayed for all Volume and Cycle Time pop-up menu Process and Step metric detail selections.

Column Description
LAST UPDATED Displays the date and time that Optimize last updated the process instance (that is, when Optimize last received data).
START DATE/TIME Displays the date and time when the process instance began.

The process instances are sorted by DATE/TIME in descending order when displaying process instance volumes and average cycle time details. When displaying cycle times minimum or maximum details, the table is sorted by cycle time, ascending or descending respectively.

PROCESS INSTANCE ID Identifies the process instance.
TRACKING STATUS Indicates the most recent execution status of the process instance. One of the following values displays:
Value Meaning
Started The process has started, but not all steps have completed.
Stopped The process was canceled.
Completed Either the process completed successfully, or the process completed but one or more steps executed with errors.
The previous three statuses apply to both webMethods-executed processes and externally-executed processes.
CYCLE TIME The total time required for a process to run from beginning to end, including the time spent waiting to be processed and the process execution time.
Note: Process instances in the canceled or suspended state do not contribute to cycle time. If a suspended process resumes and completes successfully, it will contribute to the cycle time less the time spent suspended.
DETAIL Click View Detail icon to display the Process Instance Detail page. For more information, see Monitoring System Component and Business Process Performance.
Note: The order and specific information displayed varies according to your selection from the pop-up menus. Note that the Display Process Instances radio buttons above the table enable you to select whether the table displays All, Started, In Progress or Completed process instances.