Managing Notifications

Notification Subscriptions

You can subscribe to receive notifications about the events occurring in the system. Events can be specific to one of the following options:

• Topic - Indicates the operation for which the notifications must be sent. For example, when a workflow is imported, or a user role is created.
• Source - Indicates the entity that generates the notifications. Source can generate various types of notifications such as a runtime is restarted, or a runtime is deregistered.

You can manage your notification preferences and subscribe or unsubscribe to notifications from the Notification Settings dialog box.

If you unsubscribe to any topic, notifications received from that topic or source are not sent to you.

Subscribing Notifications

1. Click the Settings icon in the Notifications Centre. The Notification Settings dialog box appears listing all the available sources and topics.
2. Move the slider on the corresponding toggle button to the right to receive notifications for a particular topic or source.
   Note: You must have administrator privileges to subscribe for the User Role Creation, User Role Update, and User Role Deletion notifications.
3. Repeat Step 2 for all topics or sources you want to receive notifications.
   Tip: Click Subscribe all to receive notifications from all topics or sources.
4. Click Save. The settings are saved and you start receiving notifications for the subscribed topics or sources.

Unsubscribing Notifications

Do one of the following to unsubscribe notifications:

• In the Notification Settings dialog box, slide the toggle button of the relevant topic or source to the left to disable notifications for that specific topic or source.

  Tip: Click Unsubscribe all to stop receiving notifications from all topics or sources. The Unsubscribe all option appears only when all notifications are subscribed.
• In the Notifications Centre, click the vertical ellipsis on the notification that must be unsubscribed and select the Not interested in this topic option or Not interested in this source option from the displayed menu. This action blocks the receipt of any notifications that are related to that specific topic or source.

Pin and Unpin Notifications

You can mark a specific notification that requires attention by pinning it. Upon pinning, the notification is moved under the Important category. Thus, pinning notifications helps in managing and prioritizing your notifications effectively, ensuring that critical information remains visible and easily accessible amid the potentially large volume of incoming notifications.

Pinning notifications provides the following benefits:

• Visibility - Provides prolonged visibility and remains under the Important category until you unpin or close them. This is useful for ensuring that the important information does not get overlooked.
• Organize - Provides options to create a personalized priority list or a to-do list within your notifications. This can be especially helpful in collaborative environments where team members need to focus on specific tasks or updates.
• Quick Access - Provides a quick and easy way for you to access important information without scrolling through a long list of notifications. This is beneficial when you need to refer to specific details or instructions.

Do one of the following in the notifications centre:

• Pin notifications: Click the Pin icon for the notification you want to pin. The notification is moved to the Important section.
• Unpin notifications: Click the Unpin icon for the notification you want to unpin. The notification is moved to the Inbox section.

Dismiss Notifications

You have the flexibility to remove notifications at any moment through the notifications centre. By dismissing a notification, you acknowledge the information that it presents and remove it from your immediate attention.

In the notifications centre, click the Vertical Ellipsis icon on the notification that must be dismissed and select the Dismiss option from the Actions menu. The notification disappears. You can view the dismissed notifications in the Dismissed page.

View Dismissed Notifications

In the notifications centre, click the Vertical Ellipsis icon next to the Inbox category and select the Show Dismissed option from the Actions menu. The Dismissed section appears to list all notifications.

Restore Dismissed Notifications

1. Go to the Dismissed notifications section.
2. Click Restore dismissed on the notification that must be restored. The notification is restored to the Inbox.

Delete Notifications

In the Dismissed notifications section, click the Vertical Ellipsis icon on the notification that must be deleted and select the Remove permanently option from the Actions menu. The notification is deleted forever.

Group Notifications

You can organize your notifications page by grouping similar alerts. Grouping of similar notifications facilitates easier location and prioritization of important notifications. It also prevents the notifications page from becoming overwhelming, especially in cases where numerous alerts are generated within a short period. You can customize the grouping options by topic, source, or severity.

1. Click the Settings icon in the Notifications Centre. The Notification Settings dialog box appears.
2. Go to Display settings.
3. Select an option from the Group notifications by drop-down list.
4. Click Save. The settings are saved, and all notifications in your Inbox are grouped as per your selection. For example, if you have selected a topic, then all notifications in the Inbox are grouped according to topic.