Listener Status

You can view the runtime status of a listener in the Status column on the Events > Listeners section.

1. Go to the project in which you want to create a listener.
2. Click Events > Listeners. All configured listeners are listed.
   Note: Click the corresponding Refresh button in the Actions column to view the current status of a listener. For more information about refresh, see Refreshing Listener Status.
   The runtime status of the listeners is displayed in the Status column. The status of a configured connector listener can be one of the following:
   • Active - Listener is enabled and active.
   • Disabled - Listener is inactive.
   • Pending Enabled - Enabling listener is in progress.
   • Pending Disabled - Disabling listener is in progress.
   • Suspended - Listener is suspended when an error occurs during enabling or disabling of the listener.
3. Hover over the Suspended in the Status column to check the runtime state of a suspended listener.
4. Click on the Suspended link in the Status column to get a detailed explanation of the error status.
5. Note: For a Salesforce listener, the suspension could be for one of the following reasons:

   • The configured connector listener is currently recovering from a subscription error. These errors are typically recoverable errors and might get recovered automatically without any user intervention. For example, errors such as connection throttling, busy server, or intermittent network failure,recover automatically after a certain time.
   • The configured connector listener has failed to recover due to a subscription error. These errors are fatal errors and require user intervention to recover. For example, errors such as invalid authentication, invalid connection type, handshake denied or time limit exceeded, are resolved only if users take the right actions.