Workflow alerts

You can send alert notifications to specific recipients when one or more events occur during workflow execution. With this feature, you can keep relevant users updated about the status of workflow executions.

When you click Workflow alerts, the list of existing alert rules for your tenant is displayed. Here, you can see the name of the alert rule, along with its description and status (active or inactive).
  • Active - You can activate or deactivate the alert rule by using the Active toggle button.
  • Edit - You can change the alert rules settings by clicking Edit.
  • Delete - You can delete the alert rule by clicking Delete.
Note: webMethods Integration provides the following options when you set an alert rule for workflows:
Use a custom sender address for alert email notifications
Previously, all alert email notifications were sent from the default sender address set by webMethods Integration. You can now use your own SMTP configurations to send alert email notifications from a custom sender address. To do so, you need to share the relevant details of your SMTP configuration with the Customer Service team, which in turn sets up a custom SMTP config in the internal portal.
Display the tenant name in the subject of the alert email notification
All alert email notifications contains the name of the tenant for which the notification is created. This helps you to clearly distinguish between alert notifications of different tenants. Subject format - webMethods Integration alert -<workflow_name> from Tenant: <tenantname>
Display tenant time zone in alert email notifications
Previously, all alert email notifications had the Coordinated Universal Time time zone. Now, each alert email notification displays the relevant time zone of the tenant for which the notification is created. Also, alert emails use the time zone that is based on the tenant owner (the user who created the tenant). To change it, update the tenant owner's time zone in IBM iPaaS and log in to the application. Future alert emails reflect the new time zone.