Monitoring on-premises listeners for accounts

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About this task

Each enabled webMethods Cloud account should have an active listener on the on-premises Integration Server. The listener listens for requests from webMethods Integration to run services on the on-premises Integration Server. To help ensure that each enabled account has an active listener, Integration Server uses a monitoring thread that runs at a specified interval. If the monitoring thread finds a listener that is not running, the monitoring thread attempts to start the listener. The watt.wmcloud.listeners.monitoringInterval server configuration parameter determines the interval at which the monitoring thread runs. The default value of the parameter is 300000 milliseconds (5 minutes).

Procedure

  1. If you click the Update Settings option on the Tenant connections page, Integration Server stops and restarts all on-premises account listeners. The monitoring thread exists only if the on-premises Integration Server has at least one enabled account.
  2. When an account connection is disconnected or restored, Integration Server notifies you through a notification in Integration Server Administrator followed by an email. Integration Server generates notifications for an active listener.
  3. When you create an account, the on-premises Integration Server creates two listeners (request and response) for the account. Therefore, if an account is disconnected or reconnected, Integration Server generates two notifications per listener. Configure the hybrid activity notifications by using the watt.server.hybridConnectivityAlert.notifications server configuration parameter and the recipients of the notification emails by using the watt.server.hybridConnectivityAlert.toMailList server configuration parameter. Integration Server uses the email notification settings that are configured in Integration Server Administrator > Settings > Resources. For more information, see the Integration Server Administrator's Guide.