Troubleshooting

If you encounter errors during the upgrade, try the troubleshooting methods below.

• Look in log files.

  The table below lists the types of logs that record upgrade information and their locations.

  Type of Log	Location
  Installation and uninstallation	new_installation_directory/install/logs directory
  Product	In a logs directory in the product file structure, or in the new_installation_directory/profiles/product/logs directory.
  Data migration	new_installation_directory/install/logs directory and product directories indicated by the upgrade procedures
  Database migration	new_installation_directory/common/db/logs directory.

• Go to the IBM TechXchange Community and read the technical articles. Use keywords such as upgrade to search for the relevant technical content.