Critical Information

Edit online

This section lists any critical issues for the current release that were known when this readme was published.

  • Always read the Critical Requirements and Recommendations chapter in Using the IBM webMethods Installer before installing products.

  • You might experience download issues while using the Installer. For suggestions on diagnosing and resolving the issues, see Using the IBM webMethods Installer.

  • In order for our service to function properly, it is essential to allow access to specific URLs in your network or firewall settings. Please ensure that the following URL pattern is allowed: *.webmethods.io

    Blocking these URLs may result in limited functionality or disruptions in service.

    To Allow the URL Pattern:

    1. Contact your network administrator or IT department.

    2. Request that they add *.webmethods.io to your company's allowed list (also known as a 'whitelist') within your firewall, proxy, or security software.

    3. Ensure the changes are saved and applied across the relevant systems.

    If you have any issues allowing the URLs, please refer to our support team for further assistance.

  • IBM strongly recommends that you create installation images of your products and store them on your internal network. Create an image for each operating system on which you plan to install that is covered by your license agreement. Storing images enables you to ensure consistency across installations over time; the installer provides only the latest product releases, while installation images contain the product releases you download into them. In addition, installing from images helps you reduce WAN traffic and improve installation speeds. For instructions on creating images, see Using the IBM webMethods Installer.

  • If you use Software AG and IBM webMethods products, see Using the IBM webMethods Installer for details about the changes to the Installer behavior when installing products from one or both of the product groups.

  • WIR-13853

    Graphical user interface is not started

    Before starting IBM webMethods Installer on UNIX in graphic user interface mode, make sure that the required RPM are installed, because they might not be installed by default. You can verify and install these packages with the following OS specific commands (administrator privileges required):

    On AIX: yum install freetype2 fontconfig or dnf install freetype2 fontconfig

    On RHEL: yum install freetype fontconfig dejavu-sans-fonts or dnf install freetype fontconfig dejavu-sans-fonts

    On SLES: zypper install libfreetype6 fontconfig dejavu-fonts

  • WIR-13973

    AIX zlib v1.2.12 breaks installer image file handling

    On AIX 7.2(.5.3), after installing zlib library version 1.2.12 from OpenSource Toolbox, the extraction of a particular zip file with a simple Java program fails with following error: invalid entry CRC (expected 0xafdd8e3a but got 0x960086d8)

    Workaround: set LIBPATH variable to /usr/lib:/lib

    LIBPATH=/usr/lib:/lib export LIBPATH