Handling spam

Use the spam filter to eliminate unwanted email and save you time. The spam filter identifies email that looks like potential spam and places it into the Spam folder.

About this task

You can specify criteria to help prevent spam. You can specify safe email addresses and domains and specify email addresses and domains from which you want to block email.

Messages that are identified as spam are delivered to your Spam folder, except for email that originated from a blocked sender. Email from a blocked sender is never delivered to you.

Email in your Spam folder is deleted after 30 days.

1. Navigate to Preferences.
2. In the navigation area, select Spam.
   • Select Add or remove safe senders to identify email addresses and domains as safe senders. Email from safe senders is always delivered to your Inbox folder.
   • Select Add or remove safe distribution lists to create safe distribution lists. Specifying a safe distribution list ensures that you always receive email when you are a member of that distribution list.

     Email that uses a distribution list to specify recipients might not use your exact email address in the recipient field. If you do not specify these types of distribution lists as safe, your spam settings might result in these email messages being classified as spam.

   • Select Add or remove blocked senders to identify email addresses or domains from which you want to block email. Email from addresses you block are never delivered to you.
   • The Spam Detection filter is set to On by default. If you want all email to be delivered to your Inbox, disable the spam filter by selecting Turn off. Turning off spam detection does not affect your blocked senders list.
   Spam settings that are specified by your account administrator might override settings that you specify. Contact your account administrator for more information.