You can create rules to filter your incoming email by sender,
recipient, and subject. Rules provide a way to have your email automatically
put in different folders or forwarded to other users.
About this task
If an incoming email satisfies more than one filtering
rule, the first rule in your rule list is used to filter that email.
You can reorder your filtering rules to have a different rule applied
first.
Procedure
To create a filtering rule for your incoming email, complete
the following steps:
- Navigate to Preferences.
- Select Rules.
- Select Create rule.
- Enter a name for the new rule in the Create
Rule field. The rule name must consist of no more than
100 ASCII or non-ASCII characters. Rule names are sorted
by using ASCII values. International Components for Unicode (ICU)
tables are not used.
- Update the Subject, To
or Cc, and From fields that you
want to use as criteria to identify incoming email.
- The Subject, To or CC,
and the From fields must consist of no more
than 100 characters.
- If you enter comma-separated email addresses in the To
or Cc or the From field, the filter
operation attempts to match the exact string of incoming email addresses
to the string specified in the rule. If you want to filter email from
multiple email addresses, you must create multiple rules, with each
email address specified in a separate rule.
- Filter criteria must not contain any of the following characters:
!! ^ $ . * + ? [ ] | ( ) \ < > /
- In the Perform the following actions section,
select the action that you want taken for the email that meets your
criteria. You can enter up to five email addresses in the Forward
a copy to field. If you must add more than five, contact
your account administrator.
- Select Save.