Setting up your mobile device

Use the IBM® Web Mail Cloud profile to set up IMAP, CardDAV, and CalDAV in one operation on your iOS device. If you do not want to set up all three functions on your iOS device, you can set up email, contacts, or calendar individually. Refer to the help information provided in Configuring IMAP and POP access, Setting up a CardDAV account, and Setting up a CalDAV account.

Before you begin

Note: This procedure is only applicable for IBM Web Mail Cloud. Using these instructions to set up your mobile device is not supported in the SmartCloud Notes® web client.

iOS devices are currently the only devices that are supported for the IBM Web Mail Cloud profile.


  1. Access the IBM Web Mail Cloud profile in either of the following ways:

    If you have not logged in before, you must provide your Connections Cloud ID and password. This ID and password might be different from your Web Mail Cloud ID and password.

  2. On your iOS device, tap Log In. The IBM Web Mail Cloud Apple iOS device setup - Set up your email, contacts and calendar on your Apple iOS device page is displayed. This page provides instructions to install a profile on your iOS device that provides access to the following items:
    • Your email via IMAP
    • Your contacts via CardDAV
    • Your calendar via CalDAV
  3. Select Start. Because the profile is not signed, you are prompted to confirm the installation by selecting Install > Install Now. If you have a password for your iOS device, enter that password to continue.
  4. Enter your Web Mail Cloud password 3 times to validate your access to the IMAP, CardDAV, and CalDAV accounts in the Web Mail Cloud system. Select Next to continue.
  5. When the installation is complete, select Done. The device setup page is again displayed. Exit to the main iOS menu to use your Web Mail Cloud email, contacts, and calendar functions on your iOS device.

What to do next

The name of the profile is IBM Web Mail Cloud Profile. It can be found on your iOS device by tapping Settings > General > Profile. Select More Details to see the name of your accounts on your iOS device.