Viewing an attachment

When you open an email with one or more attachments, a list of them is displayed in the email.

About this task

If you receive an email with an attachment, an icon that resembles a paper clip is displayed next to the message in your Inbox.

When you open the message, a list of attachments is displayed in the message. You can view the attachment from its current location, or download and save the attachment to your computer before you open the file.

If the attached file is an image, you can view the attachment in the email.

Restriction:
  • The size of an incoming email cannot exceed 40 MB.
  • Only the first 1 MB of text in each email attachment is indexed and is searchable.
  • If you exceed your storage space, you cannot receive email. All incoming email is returned to the sender with a message that explains your mailbox is full and the email cannot be delivered.
  • Some files that are attached to incoming email messages are compressed with the .zip format. This applies only to users who access Web Mail Cloud with Microsoft Internet Explorer Version 6.x, 7.x, or 8.x. If the file attachment is compressed, you are prompted to save the file locally to view it.

Procedure

  1. Navigate to Mail.
  2. Select Inbox.
  3. Select the email that you want to open. A list of attachments is displayed in the message.
    • To view an attachment in the email, select the attachment that you want to view.
    • To download an attachment, right-click the attachment and follow the instructions for your computer or mobile device.