Adding address book contacts

Populate the Corporate Directory Manager address book by importing contact information from a file or by having contact information automatically added when you create a user account. Users can then access the address book to find other users.

About this task

The maximum number of contacts that can be imported into the directory depends on the type of account you have. A paid service account can have up to 500,000 contacts. A trial account can have up to 100,000 contacts if it is using your own domain. A trial account that uses the default trial domain can have up to 500 contacts in the address book.

You can have only one address book.

Procedure

  1. To automatically add contact information when you create a user account:
    1. Click Administration > Manage Organization.
    2. Click Web Mail Cloud > Corporate Directory Manager.
    3. Click Automatically populate the Corporate Directory (recommended).

      When you add an IBM® Web Mail Cloud account, it automatically generates a Corporate Directory entry. If the user exists in the Corporate Directory, a duplicate entry is created. For example, if you create an account for a user from a Microsoft Exchange account that is already in the organization, then a duplicate entry is created. Duplicate entries result from adding users that contain an existing account at the time you add their external information. Edit the updated Corporate Directory to remove duplicate entries.

      If your organization owns multiple domains, you can specify whether users can view contact information in other domains by selecting the appropriate option in Multiple Domains.

  2. To import the contacts file:
    1. Click Administration > Manage Organization.
    2. Click Web Mail Cloud > Corporate Directory Manager.
    3. Click Manually manage the Corporate Directory.
    4. Click Browse and select the file to import. Currently csv, ldif, txt, vcf, and tab files are supported. The imported file must be encoded as UTF-8. This imported file replaces the current address book. To add more entries, first export the address book and then add any new entries.

What to do next

To delete duplicate entries in the updated Corporate Directory, you can use either of the following methods:
  • If you are using a spreadsheet, you must export the Corporate Directory to a spreadsheet, edit it to remove duplicate entries, and then reload it.
  • If you are using the integration server, you can delete individual duplicate entries.