Managing IBM Web Mail Cloud user accounts

Administrators can create aliases for accounts, set up forwarding email addresses, permanently destroy deleted mail, and enable users to access the corporate calendar.

Web Mail Cloud is a separate product from SmartCloud Notes® and does not access your SmartCloud Notes mail.

Changing user email addresses
After an IBM® Web Mail Cloud email address is created, it cannot be changed. If needed, an alias for the user account can be created.
Finding users
Find an Web Mail Cloud user and modify their account settings.
Emptying a user's trash
When users delete mail, it is moved to a trash folder and can still be recovered. Administrators can permanently remove these messages and recover disk quota space for users.
Creating an alias for an account
Administrators can create aliases for user accounts to help users manage the email that they receive.
Forwarding email from an account
Administrators can forward user email automatically to alternate email accounts. However, you cannot forward email sent to an alias email account.
Enabling users to manage the corporate calendar
There are three different types of calendars: personal, secondary, and corporate. Administrators can enable corporate calendars to give users the ability to create events on that calendar. Until a corporate calendar is enabled for a user, that user cannot create, edit, or delete events on the corporate calendar. The corporate calendar is used to share organization events with all users in your organization.