Outlook 2007

To set up IMAP, POP, or SMTP access for Microsoft Outlook 2007, complete the following steps. IMAP is the preferred protocol. After you set up IMAP, POP, and SMTP access, you can change the location where your sent email is saved.

Procedure

  1. Open Outlook 2007.
  2. For a new setup, select Do not upgrade and then select Yes.
  3. In the Your Name field, enter your name as you want it displayed in the From field of outgoing email. In the E-mail Address field, enter your email address.
  4. In the Password field, enter your password.
  5. Select Manually configure server settings or additional server types.
  6. Select Internet E-mail Settings.
  7. In the Your Name field, enter your name as you want it displayed in the From field of outgoing email. In the E-mail Address field, enter your email address.
  8. From the Account Type menu, select IMAP or POP.
  9. Enter the settings information for the protocol that you selected. Contact your account administrator for the value that is needed for yoursiteID.
    • For IMAP, enter your incoming IMAP mail server name. Your server name has the same ending as your email address. For example, yoursiteID-imap.mail.na.collabserv.com.
    • For POP3, enter your incoming POP mail server name. Your server name has the same ending as your email address. For example, yoursiteID-pop.mail.na.collabserv.com.
  10. In the Outgoing mail server (SMTP) field, enter your outgoing SMTP server name. For example, yoursiteID-smtp.mail.na.collabserv.com.
  11. In the User Name field, enter your email address. Select Next.
  12. Select Tools > Options > Mail Setup.
  13. Under Email Accounts, select E-mail Accounts.
  14. Select an account, and select Change.
  15. Select More Settings, and then select the Advanced tab.
  16. Enter the settings information for the protocol that you selected:
    • For IMAP, in the Incoming server (IMAP) field, enter 993, and select SSL in the Use the following type of encrypted connection field.
    • For POP3, In the Incoming server (POP) field, enter 995, and select SSL in the Use the following type of encrypted connection field.
  17. In the Outgoing server (SMTP) field, enter 587.
  18. Select the Outgoing Server tab. Make sure that My outgoing server (SMTP) requires authentication is selected. Select Use same settings as my incoming mail server.
  19. Select OK > Next > Finish > Close > OK.

What to do next

You can now access your email with Microsoft Outlook 2007.

To change where sent email is saved when you use an IMAP email account, complete the following steps:
  1. In the Account Properties window, select the IMAP tab.
  2. Select Store special folders on IMAP server.
  3. Enter SENT in the Sent Items path field.
  4. Enter Drafts in the Drafts path field if you want to change where draft emails are saved.
  5. Click OK.

Your Connections Cloud password expires based on settings that are specified by your account administrator. If you cannot log in to Web Mail Cloud, try to log in from the web to see whether your password expired.