Apple Mail 4.0

To set up IMAP, POP, or SMTP access for Apple Mail 4.0, complete the following steps. IMAP is the preferred protocol.

Procedure

  1. Select Mail > Preferences and select the Accounts tab.
  2. Select + to add an account.
  3. In the Full Name field, enter your name.
  4. In the Email Address field, enter your email address.
  5. In the Password field, enter your password.
  6. In the Account Type field, select IMAP or POP from the list.
  7. In the Description field, enter a description for the incoming mail server setup.
  8. Enter the settings information for the protocol that you selected: Contact your account administrator for the value that is needed for yoursiteID.
    • For IMAP, enter your incoming IMAP mail server name. Your server name has the same ending as your email address. For example, yoursiteID-imap.mail.na.collabserv.com. Specify 993 for the port number.
    • For POP3, enter your incoming POP mail server name. Your server name has the same ending as your email address. For example, yoursiteID-pop.mail.na.collabserv.com. Specify 995 for the port number.
  9. In the Username field, enter your email address.
  10. In the Password field, enter your password.
  11. In the Description field, enter a description for the outgoing mail server setup.
  12. In the Outgoing Mail Server field, enter your outgoing SMTP server name. For example, yoursiteID-smtp.mail.na.collabserv.com.. Specify 465 for the port number.
  13. Select Use Authentication.
  14. Verify your Username and Password values and select Next.
  15. Select Create. Verify your information in the Account Summary fields.
  16. To verify your IMAP or POP settings after you configure your email client, select Mail > Preferences and then select the Accounts tab. To display your port number information, select the Advanced tab.

What to do next

You can now access your email with Apple Mail 4.0.

Your Connections Cloud password expires based on settings that are specified by your account administrator. If you cannot log in to Web Mail Cloud, try to log in from the web to see whether your password expired.