WCZRA0003E A problem occurred while retrieving decision variables.

Explanation

This error message indicates that Z Refactoring Assistant could not retrieve decision variables properly for some reason. In most cases, the error is a communication error caused by communication failures in the backend, network issues, or expired tokens.

System action

Z Refactoring Assistant cannot load the decision variables properly.

User response

Open the Developer Tools in the browser that you use to access the Z Refactoring Assistant user interface, identify the possible cause from the Console tab, fix the error, and try to load the decision variables again.

If you see a 401 unauthorized error indicating that the authentication token has expired, you must log into Z Refactoring Assistant again to re-authenticate. For other error codes, you might want to debug from the backend by consulting with your administrator who set up Z Refactoring Assistant.