What's new in IBM® watsonx Orchestrate®

Discovering skills from UiPath

Now, you can discover skills from UiPath to use them on watsonx Orchestrate. See how to connect to the UiPath app and use its skills by accessing the UiPath content.

More apps and skills

This release adds new skills to the skill catalog. See the list of new skills per app:

• Anaplan

  • Get all import definitions
  • Get all export definitions
  • Get all processes
  • Get the current period
  • Get the current fiscal year
  • Set the current fiscal year
    
    

• Coupa

  • Create an address
  • Create a lookup value
  • Get all the lookup values
  • Get all addresses
  • Update an address
  • Update a lookup value
    
    

• Microsoft OneNote

  • Create page with embedded content
  • Delete a page
  • Get all recent notebooks
  • Get all section groups
    
    

• Microsoft Teams

  • Add a member
  • Create a group
  • Create a team
  • Delete a group
  • Delete an owner
  • Delete a member
  • Get all owners
  • Set an owner
  • Update a group
    
    

• DnB

  • Get a beneficial ownership list
  • Get a beneficial ownership structure
  • Get a company's financials L1
  • Get a company's financials L3
  • Get a company's information L2
  • Get a company's information L3
  • Get a company's information L4
  • Get a control and ownership list
  • Get a control and ownership structure
  • Get a diversity insight L2
  • Get a diversity insight L3
  • Get a payment insight L1
  • Get a payment insight L2
  • Get a third-party risk insight L1
  • Get all ESG insights L3
  • Get all principal contacts L1
  • Get an event filings L1
  • Get an event filings L2
  • Get an event filings L3
  • Get financial strength insight L2
  • Get financial strength insight L3
  • Get hierarchies and connections L1
    
    

• Seismic

  • Get all contents
  • Get all digital sales rooms
  • Get all digital sales room templates
  • Get all external users
  • Get all groups
  • Get all LiveSend link contents
  • Get all LiveSend links
  • Get all page content history
  • Get LiveSend content viewing sessions
  • Get LiveSend page views
    
    

• watsonx.ai

  • Salesloft email summary
    
    

• ZoomInfo

  • Get all board members
  • Get all company rankings
  • Get all company types
  • Get all contact departments
  • Get all continents
  • Get all countries
  • Get all employee count ranges
  • Get all industry codes
  • Get all job functions
  • Get all management levels
  • Get all metro areas
  • Get all NAICS codes
  • Get all revenue ranges
  • Get all SIC codes
  • Get all states
  • Get all sub unit types
  • Get all tech products
  • Get company enrich results
  • Get company search results
  • Get contact enrich results
  • Get contact search results
  • Get job title hierarchy
    
    

Other enhancements and changes

Read about other enhancements that are related to the 24 May release. The following table details the enhancements that are delivered in this release and the user role that is affected by the enhancement.

Read about issues that were fixed for the 24 May release. The following table details the fixes that are delivered in this release and the user role that is affected by the fix.

Documentation updates

See the updates in the watsonx Orchestrate documentation and other contents for this release.

Known issues and limitations

• The Building automations section has the following updated notes:
  • Previewing or calling a workflow as a skill
  • Publishing an automation as a skill

New sections

• Expressions in workflows: See the new section about expressions that can be used in the workflow activities.

Updated sections

• Glossary: The Glossary section has new entries with terms and definitions for watsonx Orchestrate.

• Enhancing and publishing skills: This section was updated with new information about input configuration in the enhancing skill process.

• Skill IDs of prebuilt apps: The list of skill IDs was updated with the IDs of the new skills for this release.

• The following sections about apps were updated to improve the connection details:

  • Salesforce
  • Salesforce Account Engagement
  • Slack
  • Zendesk Service

New home page for the AI assistant builder

Get a holistic view of your AI assistant with the new home page. In the home page, you can:

• Create or view all assistants in your tenant, and switch to a preferred one.
• Improve your assistant with recommendations.
• Get an overview of your assistant's structure.

More apps and skills

This release adds new skills to the skill catalog. See the list of new skills per app:

• MailChimp

  • Create a file
  • Get all files
    
    

• monday.com

  • Add users to a workspace
  • Add teams to workspace
  • Create a group
  • Create a workspace
  • Delete a group
  • Delete teams from a workspace
  • Delete users from a workspace
  • Get all teams
    
    

• Trello

  • Create a list
  • Create a team
  • Delete a team
    
    

• Salesforce Commerce Cloud Connector

  • Create a campaign
  • Create a customer
  • Create a product
  • Create a store
  • Delete a campaign
  • Delete a customer
  • Delete a product
  • Delete a store
  • Get all campaigns
  • Get all catalogs
  • Get all customers
  • Get all products
  • Get all sites
  • Get all stores
  • Update a campaign
  • Update a customer
  • Update a store
    
    

• Square

  • Create a customer
  • Create an order
  • Delete a customer
  • Get all customers
  • Get all invoices
  • Get all orders
  • Update a customer
  • Update an order
    
    

Other enhancements and changes

Read about other enhancements that are related to the 13 May release. The following table details the enhancements that are delivered in this release and the user role that is affected by the enhancement.

Read about issues that were fixed for the 13 May release. The following table details the fixes that are delivered in this release and the user role that is affected by the fix.

Documentation updates

See the updates in the watsonx Orchestrate documentation and other contents for this release.

• Known issues and limitations: The Building automations section has two updated notes about:

  • The impact that the changing roles action has on the automations.
  • The unsupported Box skills in the automation builder.
    
    

• Known issues and limitations: The Managing team members section has an updated note about team skill sets.

• Skill IDs of prebuilt apps: The list of skill IDs was updated with the IDs of the new skills for this release.

• Understanding x-ibm properties: The Configuring secure tunnel section has additional information about how to set up secure tunnel.

• Contents about OpenAPI files that were updated:

  • Building OpenAPI specifications for skills
  • Building skills from files
  • Creating OpenAPI Specification
  • Removed the Understanding IBM watsonx Orchestrate validations topic.

Configure large language models (LLMs) to create seamless interactions with your AI assistants

The LLMs in AI assistant builder enable your customers to interact with the assistants seamlessly without any custom-built conversational steps. Prepare the large language model by:

• Selecting a large language model (LLM) for your AI assistant

  Use the llama-3-70b-instruct, llama-3-8b-instruct, granite-13b-instruct-v2, and mixtral-8x7b-instruct-v01 models. For more details about the models and how to select the model, see Selecting a large language model for your assistant.

• Adding prompt instructions

  Train your LLM in your assistant to guide the conversations with clarity and specificity to achieve the end goal of an action. For more details on how to add the prompt instruction, see Adding prompt instructions.

• Selecting the answering behavior of your assistant

  Configure your AI assistants to answer in a general-purpose answering, where the LLM gives responses to customer queries based on general topics, or in a content-grounded answering, where the LLM uses content that is preinstalled during the search integration to respond to customer queries.

For more information about answering behaviors, see Selecting the answering behavior of your assistant.

Build AI-guided actions to your AI assistants

Build AI-guided actions to help your assistants to respond to inquiries that are based on the prebuilt knowledge and instructions. With AI-guided actions, you can use large language models (LLM) and context-based content that suits your enterprise ecosystem and requirements.

For instructions on how to build an AI-guided action, see Creating an AI-guided action.

Conversational search and the Elasticsearch integration are now generally available

Conversational search, our watsonx.ai powered built-in RAG solution, and the Elasticsearch search integration are now generally available. Note that for conversational search usage, add-on pricing and terms apply. This pricing will take effect June 1, 2024, with free usage being provided for the month of May.

For more information about customizing your assistants with search integration, see Customizing and developing assistants.

For more information about conversational search, see Conversational search.

For more information about the Elasticsearch search integration, see Elasticsearch search integration setup.

Streaming response support from conversational search

You can now use streaming response support from conversational search that uses watsonx.ai capabilities to provide continuous, real-time responses in your assistant. For more information, see Streaming response support.