Customizing and configuring the AI agent

Customize and configure the AI agent with the resources that your team needs to complete business tasks with the help of AI chat and AI assistants.

• Managing AI assistants in the AI chat

  Use purpose-built AI assistants to complete specific tasks and run skills. You can add various AI assistants to the AI chat to help your users to resolve specific use-cases.

• Managing skills in the AI chat

  Add apps and their skills to the AI chat to directly use the capabilities of the added apps in the chat.

• Managing agents in the AI chat

  Add agents with specialized tools, edit existing ones, or remove those agents that are no longer needed to customize the AI chat capabilities according to specific needs.

• Extending your AI agent with webhooks

  Know about webhooks, a mechanism that enables your program to call out to an external program based on specific events.

• Embedding the AI chat in a page

  Use the capabilities of the AI chat in your website. You need to embed a generated script element in the HTML source of the website.

• Setting the system prompt

  Defines the topic, tone, and intent of the conversation, guiding the model to generate relevant responses that align with the expected outcome

• Configuring the model of the AI agent

  Configure the base LLM and the model parameters for the AI agent in the AI chat.

• Customizing the starter prompts

  Customize starter prompts to help people to get started on specific use cases.

• Switching the chat experience

  Switch between the AI chat or legacy chat experiences to complete tasks with aid of large language models (LLMs) and run skills to accomplish more complex tasks.

• Configuring data retention time for AI chat

  Configure data retention time for AI chat to provide the number of days the system has to retain the chats.