UKG

Ultimate Kronos Group (UKG, previously known as Kronos Worksuite Dimension), is a flexible and seamless solution that aims to transform businesses with global HCM and offers data-based, actionable insights to enhance workforce management. It includes technology and services for HR, talent, payroll, and workforce management, allowing you to manage the entire employee journey from a single platform. This document describes how to connect IBM watsonx Orchestrate to UKG and use its skills on watsonx Orchestrate.

Connecting to UKG

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Important:
- A credential type must be set for apps that are a part of team skill sets and AI assistants. Skill-based actions in AI assistants support only shared credentials.
- If a credential type of an app is not specified, an error message is displayed when users attempt to run the skills of the app. To resolve the error, an admin must set the credential type for the app. For more information, see Managing connections.

An app can be connected either through the skill catalog or through the watsonx Orchestrate chat. Use the method that suits you to connect to an app.

Connect to the app through the skill catalog when you add that skill to your skill set:

  1. On the watsonx Orchestrate chat page, click Add skills from the catalog.
  2. Search and click the app tile.
  3. Click Connect app.
  4. Configure the connection. For more information, see Configuring the connection.
  5. Click Connect app.

Otherwise, connect to that app through the watsonx Orchestrate chat when you use the skill:

  1. Open the watsonx Orchestrate chat.
  2. On the chat, start the skill.
  3. Click Connect app.
  4. Configure the connection. For more information, see Configuring the connection.
  5. Click Connect app.

Configuring the connection

To connect watsonx Orchestrate to UKG, complete the following steps:

  1. Click Connect app.

  2. Specify the following connection details:

    • Endpoint URL: The UKG URL in the format https://<hostName>.kronos.com, where <hostName> is the tenant's host name that's configured for users with IDP accounts. This part of the URL is set as part of a tenant's federation configuration.
    • User name: The user name for your UKG account.
    • Password: The password for your UKG account.
    • Client ID: The OAuth application client ID for regenerating the access token.
    • Client secret: The OAuth application client secret for regenerating the access token.
    • Application key: You can generate the application key in the UKG development portal. All requests against the UKG APIs need a valid application key to be passed in the HTTP header.

  3. Click Connect app.

Note: The icon A green check icon appears to show that the app is connected. indicates that the connection was successfully established.

What to do next

After you connect to the app, you can use the UKG skills. For more information see, Using the chat.

To learn about the available skills, see List of prebuilt apps, skills and skill flows.

Parent topic:

→ Connecting to apps