Deleting tasks from the Workflow database

To reduce the amount of space used, administrators can use the Task Cleanup utility in the Workflow Admin to delete tasks from the Workflow database.

The Cleanup Task utility enables administrators to easily remove the following artifacts from the Workflow database:

  • Tasks that users deleted from their task list
  • Tasks that are in the DELETED, SENT, or CLOSED state

To use the Task Cleanup utility:

  1. In the side menu of the Workflow Admin, click Workflow Admin, then Task Cleanup to see the available cleanup options.
  2. Click the option that you want.
Option Description
Clean up tasks and their associated data that are marked as DELETED. This option removes tasks and attachments.
For tasks to be marked as deleted, the corresponding human service must contain a modify task step.
Clean up tasks and their associated data for tasks in the DELETED, SENT, or CLOSED state. This option removes tasks and attachments.
Tasks are put into the CLOSED state when either the work on the task or a modify task step completes.
  1. Under Before Cleanup and After Cleanup, note how many tasks and attachments currently exist in the database for the option that you choose.
  2. Click Cleanup.

Parent topic:

Administering workflows