Administering instances with Workflow Inspector

Use Workflow Inspector to view and manage workflow instances for projects that are running on a specific workflow server. You can use Workflow Inspector to troubleshoot instances that have problems.

  1. Open the Workflow Inspector from the Workflow Admin by clicking the Workflow Inspector toolbar link.

  2. In the search panel, define the search criteria for the Workflow Inspector.

    Each section in the search panel has an AND relationship with the other sections.

    For example, to search for an active workflow instance of the MyWorkflowApp (MWA) that is overdue, select the Active status checkbox, the Overdue severity type checkbox, and the MyWorkflowApp (MWA) checkbox. You might select fewer criteria but the list of instances in the results might be longer.

    Tip: Selecting no check boxes in a section is the same as selecting every checkbox. That is, if you want to see all workflow instances regardless of their status, you can select all the status check boxes or clear all of them.

    Within a section, each element has an OR relationship except for the last modified date section. Each field in that section has an AND relationship. For example, if you know that a workflow instance completed three days ago, set the From date in the last modified section to three days ago. You might narrow the results by setting the To date to two days ago so that the results show only the workflow instances that changed three days ago.

  3. Click Search.

    The results panel lists the process instances that fulfill all of the criteria. The list of workflow instances is a version. It is not automatically updated to include any workflow instances that are created after you do the search.

  4. If you get too many results, update the search panel with additional information and click Refresh.

  5. In the results panel, select the workflow instances that you are interested in viewing.

    You can select instances in two ways:

    • If you click the instance text, you clear any existing selected instances and select the clicked instance.
    • If you hover on the instance text, a checkmark becomes visible. If you then click the checkmark, the clicked instance is added to any existing selected instances.

    The details panel updates to display information about the selected instance or instances. If you select more than one instance, the details panel lists their status along with any actions that are common to all of the selected instances.

    If you select one instance, the details panel displays information about the workflow instance. This information includes the activities and tasks that are associated with the instance, the data of the instance and other details.

  6. Use the information in the details panel to resolve issues with the workflow instance.

    For example, you can override timers to move an instance onto its next step, edit the instance data to correct a problem, or open a task to examine and fix task data.

Parent topic:

→ Administering workflows