Productivity tools
Productivity tools streamline your work by automating tasks, managing schedules, and providing insights for improved efficiency. Following are the available productivity tools with a brief description outlining their purpose and functionality:
Adobe Workfront
| Agents | Tools | Description |
|---|---|---|
| User and access management | Create user | Creates an user in Adobe Workfront. |
| List users | Lists users in Adobe Workfront. | |
| Update user | Updates an user in Adobe Workfront. | |
| List groups | Lists groups in Adobe Workfront. | |
| List access levels | Lists access levels in Adobe Workfront. | |
| List approval processes | Lists approval processes in Adobe Workfront. | |
| Project and task management | Create project | Creates a project in Adobe Workfront. |
| Delete project | Deletes a project in Adobe Workfront. | |
| List projects | Lists projects in Adobe Workfront. | |
| Update project | Updates a project in Adobe Workfront. | |
| Create task | Creates a task in Adobe Workfront. | |
| Delete task | Deletes task in Adobe Workfront. | |
| List all tasks | Lists all tasks in Adobe Workfront. | |
| Update task | Updates a task in Adobe Workfront. | |
| List documents | Lists documents in Adobe Workfront. | |
| List portfolios | Lists portfolios in Adobe Workfront. | |
| Portfolio and program management | Create portfolio | Creates a portfolio in Adobe Workfront. |
| Delete portfolio | Deletes a portfolio in Adobe Workfront. | |
| List portfolios | Lists portfolios in Adobe Workfront. | |
| Update portfolio | Updates a portfolio in Adobe Workfront. | |
| Create program | Creates a program in Adobe Workfront. | |
| Delete program | Deletes a program in Adobe Workfront. | |
| List programs | Lists programs in Adobe Workfront. | |
| Update program | Updates program in Adobe Workfront. | |
| List scorecards | Lists scorecards in Adobe Workfront. | |
| Issue management | Create an issue | Creates an issue in Adobe Workfront. |
| Delete issue | Deletes an issue in Adobe Workfront. | |
| List issues | Lists issues in Adobe Workfront. | |
| Update an issue | Updates an issue in Adobe Workfront. |
For more information about the related agents, see Adobe Workfront.
Box
| Agents | Tools | Description |
|---|---|---|
| File comments management | Add a comment | Adds a comment to a file. |
| Delete a comment | Deletes a comment from a file. | |
| Get comments | Gets all comments for a file. | |
| Update a comment | Updates a comment for a file. | |
| Get folder details by name | Gets folder details using folder name. | |
| Get file details by name | Gets file details using file name. | |
| File management | Copy folder | Copies a folder into another folder in Box. |
| Get folder details by name | Gets folder details using folder name. | |
| Get file content | Gets the content present in a file from Box. | |
| Delete a file | Deletes a file in Box. | |
| Get file details by name | Gets the file details using the file name. | |
| Folder management | Get folder details by name | Gets the folder details using folder name. |
| Copy folder | Copies a folder into another folder in Box. | |
| Create a folder | Creates a new folder in Box. | |
| Delete a folder | Deletes a folder in Box. | |
| Get folder files | Gets a list of items in a folder. | |
| Get file details by name | Gets the file details using the file name. | |
| File tasks management | Create a task | Creates a task for a file in Box. |
| Get tasks | Gets tasks on a Box file. | |
| Get file details by name | Gets the file details using the file name. | |
| Get folder details by name | Gets the folder details using the folder name. |
For more information about the related agents, see Box.
Google Drive
| Agents | Tools | Description |
|---|---|---|
| File comments management | Add a comment google drive | Adds comments to the file. |
| Get file comments | Gets comments of the file. | |
| File management | Get files | Get a list of files. |
| Get file content google drive | Gets the file content. | |
| Get revisions | Gets the file revisions. | |
| Folder management | Create a folder | Adds a folder. |
| Get folders | Gets a list of folders. | |
| Get folder items | Gets a list of items in a folder. |
For more information about the related agents, see Google Drive.
Jira
| Agents | Tools | Description |
|---|---|---|
| Issue management | Create an issue | Creates an issue in Jira. |
| Delete an issue | Deletes an issue in Jira. | |
| Get issues | Gets a list of issues from Jira. | |
| Get projects | Gets a list of projects from Jira. | |
| Get project issue types | Gets a list of project issue types in Jira. | |
| Get users | Gets all users from Jira. | |
| Update an issue | Updates issue details in Jira. |
For more information about the related agents, see Jira.
Microsoft Teams
| Agents | Tools | Description |
|---|---|---|
| Calendar management | Create teams events | Creates a Microsoft Teams event. |
| Get events | Retrieves events from a Microsoft Teams calendar. | |
| Update an event | Updates the event in the Microsoft Teams | |
| Channel management | Create a teams channel | Creates a teams channel in Microsoft Teams. |
| Get channels | Retrieves all channels in Microsoft Teams for a given team. | |
| Send a message in a channel | Sends a message to a channel in Microsoft Teams. | |
| Get messages | Retrieves messages for given channel in Microsoft Teams. | |
| Get teams | Retrieves all teams. | |
| Chat management | Get chats | Retrieves a list of chats in Microsoft Teams. |
| Get chat messages | Retrieves chat messages from Microsoft Teams chat. | |
| Send a chat message | Sends a chat message in Microsoft Teams. | |
| Group management | Create teams group | Creates a new Microsoft Teams group. |
| Get group IDs by names | Get group ID for given group name in Microsoft Teams. | |
| Get group owners | Get list owners for given group in Microsoft Teams. | |
| Get groups | Retrieves a list of groups in Microsoft Teams. | |
| Update a group | Updates group details in Microsoft Teams. | |
| Team management | Create a team | Creates a team in Microsoft Teams. |
| Get team members | Gets a list of team members in the Microsoft Teams. | |
| Get teams | Retrieves a list of teams in Microsoft Teams. |
For more information about the related agents, see Microsoft Teams.
Microsoft Outlook
| Agents | Tools | Description |
|---|---|---|
| Calendar events management | Create outlook event | Creates an Microsoft Outlook event. |
| Delete event | Deletes a calendar event from Outlook. | |
| Get all events | Gets all events from calendar in Outlook. | |
| Create calendar group | Creates a calendar group in Outlook. | |
| Contact management | Create a contact | Creates a contact in Outlook. |
| Create contact folder | Creates an Outlook contact folder. | |
| Update a contact folder | Updates a contact folder in Outlook. | |
| Get contact folders | Gets a list of contact folders from Outlook. | |
| Get contacts | Retrieves the list of contacts in Outlook. | |
| Email management | Forward an email | Forwards the email to the intended recipient in Outlook. |
| Get emails from folder | Retrieves a list of emails from a folder in Outlook. | |
| Reply to email | Replies to an email in Outlook. | |
| Get mail folder | Gets a list of mail folders in Outlook. | |
| Send mail | Sends a mail from Outlook. | |
| Mailbox management | Create mail folder | Creates a new mail folder in Outlook. |
| Get mail folders | Gets a list of mail folders in the Outlook. | |
| Search management | Email search results | Searches for an email using a search term in Outlook. |
| Get organizations | Gets the list of organizations from Outlook. | |
| Get calendar groups | Retrieves a list of calendar groups from Outlook. | |
| Get calendars | Gets all calendars in Outlook. | |
| Get schedule times | Gets the schedule time of the user in Outlook. | |
| Get timezones | Gets a list of timezone details in Outlook. |
For more information about the related agents, see Microsoft Outlook.
ServiceNow
| Agents | Tools | Description |
|---|---|---|
| Asset management | Create an asset | Creates an asset in ServiceNow. |
| Get model category | Gets a list of model categories of the assets configured. | |
| Get model | Gets a list of models of the assets configured. | |
| Get configuration item | Gets a list of the configuration items configured. | |
| Get assets | Gets a list of assets configured. | |
| Get asset types | Gets the list of asset types. | |
| Update an asset | Updates an asset in ServiceNow. | |
| Department management | Get departments | Gets a list of departments configured. |
| Update a department | Updates a department. | |
| Get business units | Gets a list of business units configured. | |
| Get system users | Retrieves a list of system users details. | |
| Get cost centers | Gets a list of cost centers configured. | |
| Create a department | Creates a department in ServiceNow. | |
| Delete a department | Deletes a department in ServiceNow. | |
| Incident management | Create an incident | Creates an incident in ServiceNow. |
| Get categories | Retrieves a list of categories in ServiceNow. | |
| Get assignment groups | Gets a list of assignment groups in ServiceNow. | |
| Get impacts | Retrieves a list of impacts in ServiceNow. | |
| Get urgencies | Retrieves a list of urgencies in ServiceNow. | |
| Get states | Retrieves a list of all states for an incident in ServiceNow. | |
| Update an incident | Updates an incident in ServiceNow. | |
| Get incidents | Retrieves a list of incidents in ServiceNow. | |
| Get system users | Retrieves a list of system users details in the ServiceNow. | |
| Delete an incident | Deletes an incident in ServiceNow. | |
| Knowledge article management | Create a_knowledge article | Creates a knowledge article in ServiceNow. |
| Get knowledge categories | Retrieves a list of knowledge categories in ServiceNow. | |
| Get knowledge bases | Gets the list of knowledge bases in ServiceNow. | |
| Get knowledge topics | Gets a knowledge topic list in ServiceNow. | |
| Get article types | Gets a list of article types records. | |
| Get workflow states | Gets a workflow state list in ServiceNow. | |
| Delete a knowledge article | Deletes the knowledge article in ServiceNow. | |
| Get knowledge articles | Retrieves the list of knowledge articles from ServiceNow. | |
| Update a knowledge article | Updates a knowledge article in ServiceNow. | |
| Ticket management | Create a ticket | Creates a ticket in ServiceNow. |
| Get system users | Retrieves a list of system users details in ServiceNow. | |
| Get assignment groups | Gets a list of assignment groups in ServiceNow. | |
| Get priorities | Gets a list of priority details configured. | |
| Delete a ticket | Deletes a ticket in ServiceNow. | |
| Update a ticket | Updates the ticket details in ServiceNow. | |
| Get tickets | Gets a list of all tickets in ServiceNow, with optional query parameters to filter the results. | |
| Get states | Gets states in ServiceNow. | |
| Get impacts | Gets impacts in ServiceNow. | |
| Get urgencies | Gets urgencies in ServiceNow. | |
| User management | Create a system user | Creates a system user in ServiceNow. |
| Delete a system user | Deletes the system user in ServiceNow. | |
| Get system users | Retrieves a list of system users details in the ServiceNow. | |
| Get companies | Gets a list of companies from ServiceNow. | |
| Get countries | Retrieves a list of all countries in ServiceNow. | |
| Get departments | Gets a list of departments configured. | |
| Get genders | Retrieves a list of gender records. | |
| Get time zones | Retrieves a list of time zone records. | |
| Update a system user | Updates a system user in ServiceNow. |
For more information about the related agents, see ServiceNow.
Slack
| Agents | Tools | Description |
|---|---|---|
| Channel management | Get all Slack channels | Gets a list of Slack channels. |
| Slack messaging | Get all Slack users | Gets a list of Slack users. |
| Send a Slack message | Sends a message in Slack. |
For more information about the related agents, see Slack.