Tools for IT operations

IT tools are designed to streamline, automate, and enhance various IT-related tasks. Following are the available IT tools with a brief description outlining their purpose and functionality:

Adobe Workfront

Agent name

Tool name

Description

User and access management

Create user in Adobe Workfront

Creates a user in Adobe Workfront.

List users in Adobe Workfront

Lists users in Adobe Workfront.

Update user in Adobe Workfront

Updates an user in Adobe Workfront.

List groups in Adobe Workfront

Lists groups in Adobe Workfront.

List access levels in Adobe Workfront

Lists access levels in Adobe Workfront.

List approval processes in Adobe Workfront

Lists approval processes in Adobe Workfront.

Project and task management

Create project in Adobe Workfront

Creates a project in Adobe Workfront.

Delete project in Adobe Workfront

Deletes a project in Adobe Workfront.

List projects in Adobe Workfront

Lists projects in Adobe Workfront.

Update project in Adobe Workfront

Updates a project in Adobe Workfront.

Create task in Adobe Workfront

Creates a task in Adobe Workfront.

Delete task in Adobe Workfront

Deletes task in Adobe Workfront.

List all tasks in Adobe Workfront

Lists all tasks in Adobe Workfront.

Update task in Adobe Workfront

Updates a task in Adobe Workfront.

List documents in Adobe Workfront

Lists documents in Adobe Workfront.

List portfolios in Adobe Workfront

Lists portfolios in Adobe Workfront.

Portfolio and program management

Create portfolio in Adobe Workfront

Creates a portfolio in Adobe Workfront.

Delete portfolio in Adobe Workfront

Deletes a portfolio in Adobe Workfront.

List portfolios in Adobe Workfront

Lists portfolios in Adobe Workfront.

Update portfolio in Adobe Workfront

Updates a portfolio in Adobe Workfront.

Create program in Adobe Workfront

Creates a program in Adobe Workfront.

Delete program in Adobe Workfront

Deletes a program in Adobe Workfront.

List programs in Adobe Workfront

Lists programs in Adobe Workfront.

Update program in Adobe Workfront

Updates program in Adobe Workfront.

List scorecards in Adobe Workfront

Lists scorecards in Adobe Workfront.

List users in Adobe Workfront

Retrieves a list of users from Adobe Workfront.

List groups in Adobe Workfront

Gets a list of groups from Adobe Workfront.

Issue management

Create an issue in Adobe Workfront

Creates an issue in Adobe Workfront.

Delete issue in Adobe Workfront

Deletes an issue in Adobe Workfront.

List issues in Adobe Workfront

Lists issues in Adobe Workfront.

Update an issue in Adobe Workfront

Updates an issue in Adobe Workfront.

List projects in Adobe Workfront

Gets a list of projects from Adobe Workfront.

List users in Adobe Workfront

Gets a list of users from Adobe Workfront.

MySQL

Agent name

Tool name

Description

Insert Query Operations in MySQL

Insert query in MySQL

Execute a SQL INSERT query with comprehensive validation checks.

Execute Query Operations in MySQL

Execute query in MySQL

Execute a READ-ONLY SQL query with comprehensive validation checks.

Export Query Results in MySQL

Execute a READ-ONLY SQL SELECT query and export the full result set as a downloadable XLSX or CSV file (returned as bytes).

GitLab

Agent name

Tool name

Description

DevOps Management with GitLab

Project Management with GitLab

Get projects in GitLab

Retrieve a list of GitLab projects to identify where CI/CD jobs are executed and managed.

Create label in GitLab

Create new labels within projects to categorize issues, merge requests, or tasks for better workflow organization.

Create project in GitLab

Automatically create new projects with predefined templates or configurations, ensuring consistency and faster onboarding for new repositories.

Update project in GitLab

Modify existing project details such as name, description, visibility, or settings to maintain up-to-date information across teams.

Update label in GitLab

Update a GitLab label with the specified parameters.

Get project labels in GitLab

Retrieve GitLab labels for a specific project.

Delete project in GitLab

Deletes a specific project in GitLab.

Delete label in GitLab

Deletes a specific label from a GitLab project.

Branch Management with GitLab

Create branch in GitLab

Create new branches from specified base branches to enable parallel development and structured version control.

Get branch in GitLab

Retrieve a list of branches within a GitLab project to maintain visibility over active development streams.

Get projects in GitLab

Access all available projects to map branch operations and manage repositories efficiently.

Get files by branch in GitLab

Fetch file details or contents from a specific branch to support reviews, audits, or build processes.

Get folders by branch in GitLab

Retrieve folder structures from a chosen branch to enable repository exploration and content organization.

Delete branch in GitLab

Safely remove obsolete or merged branches to maintain a clean, optimized repository structure.

Merge Request Management with GitLab

Create merge request in GitLab

Initiate new merge requests to propose, review, and integrate code changes between branches in a structured workflow.

Get projects in GitLab

Fetch all available projects to identify repositories where merge requests can be created or managed.

Get milestones in GitLab

Retrieve milestones linked to projects to align merge requests with release goals and delivery timelines.

Get branches in GitLab

Access project branches to define the source and target for merge requests and ensure proper version alignment.

Get merge requests in GitLab

Retrieve existing merge requests for tracking review progress, approval status, and integration pipelines.

Delete merge request in GitLab

Safely remove obsolete or invalid merge requests to maintain a clean and relevant review queue.

Accept a merge request in GitLab

Automatically approve and merge validated requests, streamlining the code integration process and reducing manual effort.

Update merge request note in GitLab

Updates the body of a note on a GitLab merge request.

Get merge request note in GitLab

Retrieves all notes for a GitLab merge request and returns them as a list.

Delete merge request note in GitLab

Deletes a specific note on a GitLab merge request.

Update merge request in GitLab

Update a GitLab merge request.

Milestone Management with GitLab

Create milestone in GitLab

Create new milestones to define key delivery goals, deadlines, and progress checkpoints across projects.

Get projects in GitLab

Retrieve available projects to associate milestones with the correct repositories and teams.

Get milestones in GitLab

Fetch all milestones across projects for visibility into delivery timelines, due dates, and progress metrics.

Update milestone in GitLab

Modify existing milestones — including titles, descriptions, or due dates — to reflect evolving project priorities or changes in scope.

Delete project milestone in GitLab

Deletes a specific milestone in GitLab.

Tag Management with GitLab

Get tags in GitLab

Access Git tags that serve as version identifiers, enabling structured release management.

Get projects in GitLab

Fetch all projects to identify repositories where tagging operations can be performed.

Get branch in Gitlab

List available branches to select the correct code line for tagging and versioning.

Get commits in GitLab

Access commit details for tracking changes and associating tags with specific code revisions.

Create tag in GitLab

Generate a new tag tied to a specific commit or branch to create version checkpoints or release markers.

Delete tag in GitLab

Deletes a specific tag in a project in GitLab.

Release Management with GitLab

Get releases in GitLab

Retrieve all existing releases within a GitLab project, including version details, changelogs, and associated assets.

Create release in GitLab

Publish a new release by linking milestones, tags, and branches to mark significant delivery points in your CI/CD process.

Get projects in GitLab

Fetch a list of available GitLab projects to select the appropriate repository for managing releases.

Get milestones in GitLab

Retrieve milestones linked to project progress, allowing you to align releases with specific delivery goals.

Get branch in Gitlab

List project branches to associate releases with relevant code versions or development lines.

Get tags in GitLab

Access Git tags that serve as version identifiers, enabling structured release management.

Delete release in GitLab

Remove outdated or invalid releases to maintain a clean release history.

Update release in GitLab

Modify existing release information such as notes, milestones, or assets for better traceability and accuracy.

Commit Management with GitLab

Get commits in GitLab

Retrieve commit history and details for a project or branch to track code changes, authors, and timestamps for better version transparency.

Get projects in GitLab

Access the list of projects to associate commits with their respective repositories and streamline code traceability.

Reverse commit in GitLab

Revert a specific commit to undo changes safely and maintain repository stability without manual Git operations.

User Management with GitLab

Get users in GitLab

Retrieve a comprehensive list of users across GitLab, including their usernames, email addresses, and access roles, to support audit, collaboration, and access management workflows.

Pipeline Management with GitLab

Retry pipeline jobs in GitLab

Automatically retry failed or incomplete jobs within a pipeline to ensure continuous delivery with minimal manual intervention.

Get branches in GitLab

Retrieve a list of branches within a GitLab project to maintain visibility over active development streams.

Trigger pipeline in GitLab

Initiates a pipeline instantly to support continuous integration workflows.

Get projects in GitLab

Retrieve the list of GitLab projects to identify which repositories’ pipelines are to be managed.

Get pipelines in GitLab

Fetch details of existing pipelines across projects, including their status, stages, and execution history.

Delete pipeline in GitLab

Remove obsolete or redundant pipelines from GitLab to maintain a clean CI/CD environment.

Cancel project pipeline in GitLab

Stop running pipelines when builds need to be halted due to configuration issues, priority changes, or deployment freezes.

Update pipeline in GitLab

Modify pipeline configurations or metadata to align with the latest build and deployment requirements.

Member Management with GitLab

Get projects in GitLab

Retrieve a list of GitLab projects to gain visibility into repositories, configurations, and associated metadata.

Get project members in GitLab

Fetch details of all users assigned to a project, including roles, permissions, and access levels, to ensure proper collaboration and governance.

Add member to project in GitLab

Adds a member to a GitLab project.

Update member to project in GitLab

Update a GitLab project member.

Job Management with GitLab

Get projects in GitLab

Retrieve a list of GitLab projects to identify where CI/CD jobs are executed and managed.

Get project jobs in GitLab

Fetch job details for a specific project, including status, stage, and execution metadata for real-time monitoring.

Retry a job in GitLab

Automatically retry failed or canceled jobs to minimize downtime and accelerate build recovery.

Get job logs in GitLab

Retrieve detailed logs from specific jobs for debugging, analysis, or audit purposes.

Cancel project job in GitLab

Cancel running or queued jobs when conditions change, conserving resources and maintaining control over deployments.

Group Management with GitLab

Get groups in GitLab

Retrieve all existing groups within your GitLab instance to gain visibility into organizational structures, ownership, and nested hierarchies.

Create subgroup in GitLab

Add a new subgroup under an existing parent group to organize projects, teams, or departments for better collaboration and permission control.

Update group in GitLab

Updates a GitLab group.

Delete group in GitLab

Deletes a specific group in GitLab.

Issue Management with GitLab

Create issue in GitLab

Automatically create new issues within a project to capture bugs, enhancements, or tasks with defined metadata and assignees.

Get project issues in GitLab

Retrieve all issues or specific ones within a project to monitor progress, status, and backlog health.

Get projects in GitLab

Fetch project information to contextualize issue creation and ensure alignment with repository structures.

Get milestones in GitLab

Access milestones linked to projects for mapping issues to key delivery targets and release timelines.

Get project members in GitLab

Retrieve all members of a project to enable accurate issue assignment and collaboration tracking.

Delete project issue in GitLab

Safely remove outdated or invalid issues to keep project backlogs clean and relevant.

Get users in GitLab

Fetch user details to facilitate user-based filtering, assignment, or reporting of issues.

Update project issue in GitLab

Modify existing issues to reflect status changes, new priorities, or additional details as work progresses.

Move project issue in GitLab

Reassign issues across projects or repositories to realign ownership, dependencies, and priorities seamlessly.

Get issue notes in GitLab

Retrieves notes for a specific GitLab issue and returns a simplified list.

Create issue note in GitLab

Creates an issue note for an issue in a project in GitLab.

Update issue notes in GitLab

Updates the body of a note on a GitLab issue.

Delete issue notes in GitLab

Deletes a specific note from a GitLab issue.

Namespace Management with GitLab

Get Namespace in GitLab

Retrieve all namespaces within GitLab to understand and let users know how repositories are logically organized and scoped for access, collaboration, and project structure.

IBM Maximo IT

Agent name

Tool name

Description

Knowledge management with IBM Maximo IT

Analyze incident ticket details in IBM Maximo IT

Fetch ticket details with worklogs from IBM Maximo based on a ticket ID.

Review AI solutions in IBM Maximo IT

Check if an AI-generated solution already exists for the given ticket.

Update knowledge in IBM Maximo IT

Update a solution entry in Maximo.

Create knowledge in IBM Maximo IT

Create a solution entry for a Maximo ticket.

Generate knowledge in IBM Maximo IT

Formats the provided solution result into a structured response object, then returns a JSON string representation of it. This function sets either a solution ID (on success) or an error message (on failure). If neither is provided, it populates the error message with a default text.

Format knowledge in IBM Maximo IT

Formats the provided issue details into a structured dictionary.

Jenkins

Agent name

Tool name

Description

Build Management with Jenkins

Stop build in Jenkins

Stops an in-progress build to avoid deployment risks, runaway builds, or resource waste.

Get jobs in Jenkins

Retrieves all Jenkins jobs to help teams explore and select the right build targets.

Get last build in Jenkins

Fetches details of the most recent build to track current CI results and pipeline trends.

Get build queued in Jenkins

Identifies builds waiting in the queue for capacity, helping manage CI load balancing.

Trigger build in Jenkins

Initiates a pipeline or job build instantly to support continuous integration workflows.

Get recent changes in Jenkins

Captures the commit or change list associated with recent builds for traceable debugging.

Get failed builds in Jenkins

Identifies failed builds within Jenkins to support faster root-cause resolution.

Cancel build queue in Jenkins

Removes queued builds before execution to free capacity and prioritize critical workloads.

Get build artifact details in Jenkins

Fetches all artifacts for a specific Jenkins job and build using the JSON API.

Download build artifact in Jenkins

Downloads a specific build artifact from Jenkins and returns it as bytes.

Job & Log Management with Jenkins

Enable job in Jenkins

Activates a disabled job to restore CI execution and deployment readiness.

Get jobs in Jenkins

Retrieves all available jobs to help explore build catalogs and configurations.

Disable job in Jenkins

Disables a job temporarily to prevent unwanted executions or unsafe builds.

Download export Job log in Jenkins

Downloads logs for job-level debugging, traceability, and audit reporting.

Retry failed job in Jenkins

Automatically re-triggers failed job executions to reduce manual CI overhead.

Get stopped Job in Jenkins

Lists all jobs that are disabled or paused to support CI health diagnostics.

Export job configuration in Jenkins

Extracts the job configuration for backup, audit, re-use, or migration.

Clone job in Jenkins

Clone an existing Jenkins job in the Jenkins.

Get folders in Jenkins

Retrieves a list of all folders from Jenkins.

Get failed builds in Jenkins

Retrieves failed builds for a given Jenkins job.

Folder Management with Jenkins

Get folder details in Jenkins

Retrieves information about a Jenkins folder.

Get folders structure in Jenkins

Retrieves a folder's structure in Jenkins.

Jira

Agent name

Tool name

Description

Issue manager

Create an issue in Jira

Creates an issue in Jira.

Delete an issue in Jira

Deletes an issue in Jira.

Update issue status in Jira

Updates the issue status in Jira.

Get issues in Jira

Gets a list of issues from Jira.

Get projects in Jira

Gets a list of projects from Jira.

Get project issue types in Jira

Gets a list of project issue types in Jira.

Get issue priorities in Jira

Gets a list of issue priorities in Jira.

Get issue status in Jira

Retrieves the status of the issue in Jira.

Get users in Jira

Gets all users from Jira.

Update an issue in Jira

Updates issue details in Jira.

Update an issue comment in Jira

Updates an existing comment on a Jira issue.

Delete an issue comment in Jira

Deletes a comment from a Jira issue.

Red Hat Ansible

Agent name

Tool name

Description

Job execution with Red Hat Ansible

Get job output in Red Hat Ansible

Retrieves the stdout of a specific Ansible Job and returns it as raw bytes.

List jobs in Red Hat Ansible

Retrieve Ansible Jobs for the authenticated user.

Get job host summaries in Red Hat Ansible

Retrieve job host summaries for a given job ID.

Get job activity in Red Hat Ansible

Retrieve activity stream for a job in Red Hat Ansible.

Cancel job execution in Red Hat Ansible

Cancel a job in Red Hat Ansible.

Relaunch job in Red Hat Ansible

Relaunches job in Red Hat Ansible.

Get job related events in Red Hat Ansible

Retrieve Ansible job events for the authenticated user.

Inventory management with Red Hat Ansible

List inventories in Red Hat Ansible

Retrieve Ansible inventories for the authenticated user.

Get inventory hosts in Red Hat Ansible

Retrieve Ansible hosts for the authenticated user.

Get inventory groups in Red Hat Ansible

Retrieves a list of all groups for a given inventory in Red Hat Ansible.

List organizations in Red Hat Ansible

Retrieve Ansible organizations for the authenticated user.

Update inventory in Red Hat Ansible

Updates an inventory in Red Hat Ansible Automation Platform.

Relaunch Ad hoc command in Red Hat Ansible

Relaunches a Ad hoc job in Red Hat Ansible.

Get host facts in Red Hat Ansible

Retrieve stored Ansible facts for a Red Hat Ansible automation controller host.

List Ad hoc commands in Red Hat Ansible

Retrieve Ad hoc command jobs for the authenticated user.

List credentials in Red Hat Ansible

Retrieve Ansible credentials for the authenticated user.

List execution environments in Red Hat Ansible

Retrieve execution environments in Red Hat Ansible.

Create Ad hoc command in Red Hat Ansible

Create an Ad hoc command in Red Hat Ansible automation platform.

Delete Ad Hoc command in Red Hat Ansible

Deletes a Ad hoc job in Red Hat Ansible.

Project and playbook management with Red Hat Ansible

List automation projects in Red Hat Ansible

Retrieve Ansible Projects for the authenticated user.

List playbooks in Red Hat Ansible

List all playbooks for a Red Hat Ansible automation controller project.

Workflow execution management with Red Hat Ansible

List workflow jobs in Red Hat Ansible

Retrieve Workflow Jobs for the authenticated Ansible user.

Relaunch workflow job in Red Hat Ansible

Relaunch an existing workflow job in Red Hat Ansible automation platform.

Get workflow job activity in Red Hat Ansible

Retrieve activity stream for a workflow job in Red Hat Ansible.

Get workflow jobs by template in Red Hat Ansible

Retrieve sliced workflow jobs for a given job template in Red Hat Ansible.

List job templates in Red Hat Ansible

Retrieve Ansible job templates for the authenticated user.

Cancel workflow job in Red Hat Ansible

Cancel an existing workflow job in Red Hat Ansible automation platform.

Workflow template management with Red Hat Ansible

List workflow templates in Red Hat Ansible

List Workflow job templates for the authenticated Ansible user.

Get inventories in Red Hat Ansible

Retrieves inventories in Red Hat Ansible.

Launch workflow template in Red Hat Ansible

Launch a workflow job template in Red Hat Ansible automation platform.

List organizations in Red Hat Ansible

Retrieve Ansible organizations for the authenticated user.

Update workflow template in Red Hat Ansible

Updates a workflow job template in Red Hat Ansible automation platform.

Get workflow template activity in Red Hat Ansible

Retrieve activity stream for a workflow job template in Red Hat Ansible.

Schedule workflow template in Red Hat Ansible

Create a schedule for a workflow job template in Ansible automation platform.

Delete workflow job template in Red Hat Ansible

Deletes a workflow job template in Ansible.

Job template management with Red Hat Ansible

List job templates in Red Hat Ansible

Retrieve Ansible job templates for the authenticated user.

Get inventories in Red Hat Ansible

Retrieve Ansible inventories for the authenticated user.

List projects in Red Hat Ansible

Retrieve Ansible projects for the authenticated user.

List playbooks in Red Hat Ansible

List all playbooks for a Red Hat Ansible automation controller project.

List execution environments in Red Hat Ansible

Retrieve execution environments in Red Hat Ansible.

Update job template in Red Hat Ansible

Updates a job template in Red Hat Ansible automation controller.

List credentials in Red Hat Ansible

Retrieve Ansible credentials for the authenticated user.

Launch job template in Red Hat Ansible

Launches an Ansible automation job template by ID.

Schedule job template in Red Hat Ansible

Create a schedule for a job template in Ansible automation platform.

Get job template schedules in Red Hat Ansible

Retrieve schedules for a given job template in Red Hat Ansible.

Workflow job node management with Red Hat Ansible

List workflow templates in Red Hat Ansible

List workflow job templates for the authenticated Ansible user.

Get workflow nodes in Red Hat Ansible

Retrieve workflow nodes for a specific workflow job template from Red Hat Ansible automation platform.

List unified job templates in Red Hat Ansible

Retrieve unified job templates from Red Hat Ansible.

Update workflow node in Red Hat Ansible

Updates a workflow job template Node in Red Hat Ansible automation platform.

Get inventories in Red Hat Ansible

Retrieve Ansible inventories for the authenticated user.

List execution environments in Red Hat Ansible

Retrieve execution environments in RedHat Ansible.

Create workflow node in Red Hat Ansible

Creates a node in an Ansible controller workflow job template.

User management with Red Hat Ansible

List organization users in Red Hat Ansible

Retrieve users for a specific organization in Red Hat Ansible automation controller.

List organizations in Red Hat Ansible

Retrieve Ansible organizations for the authenticated user.

List users in Red Hat Ansible

Retrieve ansible users for the authenticated user.

Create user in Red Hat Ansible

Create a new user in the Red Hat Ansible automation platform under a specific organization.

Update user in Red Hat Ansible

Updates a User in Red Hat Ansible automation platform.

Get activity streams for user in Red Hat Ansible

Retrieve activity streams for a user in Red Hat Ansible.

Salesforce

Agent name

Tool name

Description

Account management

Retrieve Salesforce accounts

Retrieves Salesforce accounts filtered by search query.

Retrieve Salesforce contacts

Retrieves Salesforce contacts filtered by search query.

Case management

Creates a case in Salesforce

Creates a case in Salesforce.

Updates an existing case in Salesforce

Updates an existing case in Salesforce.

Get list of cases from Salesforce

Retrieves a list of all cases from Salesforce.

Get list of case statuses from Salesforce

Retrieves a list of all case statuses from Salesforce.

Get a list of case origins in Salesforce

Retrieves a list of all case origin values in Salesforce.

Get list of case types in Salesforce

Retrieves a list of all case types values in Salesforce.

Get list of case reasons in Salesforce

Retrieves a list of all case reason values in Salesforce.

Get list of case priorities in Salesforce

Retrieves a list of all case priority values in Salesforce.

Case comments management

Creates a comment for a case in Salesforce

Creates a comment for a case in Salesforce.

Get list of comments for a case in Salesforce

Retrieves list of all comments for a case in Salesforce.

Updates a comment for a case in Salesforce

Updates a comment for a case in Salesforce.

Get list of cases from Salesforce

Retrieves a list of all cases from Salesforce.

Case team members management

Creates a team member in Salesforce case

Creates a comment for a case in Salesforce.

Updates a case team member in Salesforce

Updates a case team member in Salesforce.

Get list of case team members in Salesforce

Retrieves list of case team members in Salesforce.

Get case team member roles from Salesforce

Retrieves case team member roles from Salesforce.

Get all cases from Salesforce

Retrieves a list of all cases from Salesforce.

Get the list of users from Salesforce

Retrieves the list of users from Salesforce.

Salesforce File Manager

Upload file in Salesforce

Uploads a file in Salesforce.

Predefined case team members management

Creates a predefined case team in Salesforce

Creates a predefined case team in Salesforce.

Updates predefined case team in Salesforce

Updates an existing predefined case team in Salesforce.

Creates a predefined case team member in Salesforce

Creates a predefined case team member in Salesforce.

Updates predefined case team member in Salesforce

Updates an existing predefined case team member in Salesforce.

Get predefined case teams from Salesforce

Retrieves all predefined case teams from Salesforce.

Get details of a predefined case team members from Salesforce

Retrieves all predefined case team members by ID from Salesforce.

Get list of case team members in Salesforce

Retrieves list of case team members in Salesforce.

Get case team member roles from Salesforce

Retrieves case team member roles from Salesforce.

ServiceNow

Agent name

Tool name

Description

Asset Manager

Create an asset in ServiceNow

Creates an asset in ServiceNow.

Get asset types in ServiceNow

Gets the list of asset types in ServiceNow.

Get model category in ServiceNow

Gets a list of model categories of an asset in ServiceNow.

Get model in ServiceNow

Gets a list of models of an asset in ServiceNow.

Get configuration item in ServiceNow

Gets a list of the configuration_items of a asset in ServiceNow.

Get assets in ServiceNow

Gets list of all assets in ServiceNow.

Update an asset in ServiceNow

Updates an asset in ServiceNow.

Get system users in ServiceNow

Retrieves a list of system users details in the ServiceNow, optionally filtered by the provided parameters.

Get due time for request in ServiceNow

Retrieves a list of due-in records.

Get install status of assets in ServiceNow

Retrieves a list of install status records, with optional filtering by install status and system ID.

ServiceNow HRSD Agent

Get HR services for case

Gets HR services for case.

Create case In ServiceNow HRSD

Creates case In ServiceNow HRSD.

Get user details

Gets user details.

Get the assignment group from the user

Gets the assignment group from the user.

Get impact details from the user

Gets impact details from the user.

Get the urgency of case from User

Gets the urgency of case from user.

Get state of case from user

Gets state of case from user.

Get priorities for case

Gets priorities for case.

Get HR cases

Gets HR cases.

Update HR case

Update HR case.

Get sources from ServiceNow HRSD

Gets sources from ServiceNow HRSD.

Get members by group from ServiceNow HRSD

Gets members by group from ServiceNow HRSD.

Get comments in ServiceNow

Fetches Additional Comments for any ServiceNow record (Incident, Request, HR Case, and so on) using the record's sys_id.

Department Manager

Get departments in ServiceNow

Gets all departments in ServiceNow.

Update a department in ServiceNow

Updates a department in ServiceNow.

Get business units in ServiceNow

Gets all business units in ServiceNow.

Get system users in ServiceNow

Gets all system users in ServiceNow.

Get cost centers in ServiceNow

Gets all cost centres in ServiceNow.

Create a department in ServiceNow

Creates a department in ServiceNow.

Delete a department in ServiceNow

Deletes a department in ServiceNow.

Incident Manager

Create an incident in ServiceNow

Creates an incident in ServiceNow.

Add attachment to incident in ServiceNow

Uploads an attachment to a ServiceNow incident record.

Get categories in ServiceNow

Gets all categories in ServiceNow.

Get assignment groups in ServiceNow

Gets all assignment groups in ServiceNow.

Get impacts in ServiceNow

Gets all impact types in ServiceNow.

Get urgencies in ServiceNow

Gets all urgency levels in ServiceNow.

Get states in ServiceNow

Gets all incident states in ServiceNow.

Update an incident in ServiceNow

Updates an incident in ServiceNow.

Get incidents in ServiceNow

Gets list of all incidents in ServiceNow.

Get priorities in ServiceNow

Get priorities for tickets in ServiceNow.

Get system users in ServiceNow

Gets all system users in ServiceNow.

Delete an incident in ServiceNow

Deletes an incident in ServiceNow.

Get comments in ServiceNow

Fetches Additional Comments for any ServiceNow record (Incident, Request, HR Case, and so on) using the record's sys_id.

Knowledge Article Manager

Create a knowledge article in ServiceNow

Creates a knowledge article in ServiceNow.

Get knowledge categories in ServiceNow

Gets all knowledge categories in ServiceNow.

Get knowledge bases in ServiceNow

Gets all knowledge bases in ServiceNow.

Get knowledge topics in ServiceNow

Gets all knowledge topics in ServiceNow.

Get article types in ServiceNow

Gets all article types in ServiceNow.

Get workflow states in ServiceNow

Gets all workflow states for knowledge articles in ServiceNow.

Delete a knowledge article in ServiceNow

Deletes a knowledge article in ServiceNow.

Get knowledge articles in ServiceNow

Gets list of knowledge articles in ServiceNow.

Update a knowledge article in ServiceNow

Updates a knowledge article in ServiceNow.

Ticket Manager

Create a ticket in ServiceNow

Creates a ticket in ServiceNow.

Get assignment groups in ServiceNow

Gets all assignment groups in ServiceNow.

Get priorities in ServiceNow

Gets priorities for tickets in ServiceNow.

Delete a ticket in ServiceNow

Deletes a ticket in ServiceNow.

Update a ticket in ServiceNow

Updates a ticket in ServiceNow.

Get tickets in ServiceNow

Gets list of all tickets in ServiceNow.

Get states in ServiceNow

Gets all incident states in ServiceNow.

Get impacts in ServiceNow

Gets all impact types in ServiceNow.

Get urgencies in ServiceNow

Gets all urgency levels in ServiceNow.

Get system users in ServiceNow

Gets all system users in ServiceNow.

Get comments in ServiceNow

Fetches Additional Comments for any ServiceNow record (Incident, Request, HR Case, and so on) using the record's sys_id.

ServiceNow Policy Manager

Get policy from ServiceNow

Get policy details from ServiceNow.

User Manager

Create a system user in ServiceNow

Creates a user in ServiceNow.

Delete a system user in ServiceNow

Deletes a user in ServiceNow.

Get system users in ServiceNow

Gets list of all system users in ServiceNow.

Get companies in ServiceNow

Gets all companies in ServiceNow.

Get countries in ServiceNow

Gets all countries in ServiceNow.

Get departments in ServiceNow

Gets all departments in ServiceNow.

Get genders in ServiceNow

Gets all genders in ServiceNow.

Get time zones in ServiceNow

Gets all time zones in ServiceNow.

Update a system user in ServiceNow

Updates a system user in ServiceNow.

Record Manager in ServiceNow

Create record in ServiceNow

Creates a record in any chosen table (for example, incident, asset, problem, employee profile, CMDB item). Automatically validates required fields.

Get records in ServiceNow

Retrieves records from a specified table. Supports dynamic filters (by state, priority, category, CI, location, and so on).

Get tables in ServiceNow

Returns all accessible tables (modules) such as Incident, Asset, CMDB CI, Problem, Vendor, HR Profile, Knowledge, Finance Cost Center, and so on.

Get task SLA in ServiceNow

Fetches SLA tracking on tasks (for example, resolved time, breach time, actual vs. expected completion).

Get table fields in ServiceNow

Retrieves field names, types, constraints, related lists, and column metadata for any table.

Update record in ServiceNow

Updates a specific record (using ID) with attributes like state, priority, assignment group, description, CI, and so on.

Get record count in ServiceNow

Returns the number of records in a table based on filters (for example, count of breached SLAs, pending approvals).

Get assignment group in ServiceNow

Retrieves assignment groups relevant to tickets, HR tasks, finance approvals, or asset responsibility.

Get priorities in ServiceNow

Lists system-defined priorities and their weighting.

Get state in ServiceNow

Returns all permitted workflow states (for example, New, Assigned, In Progress, Pending, Approved, Resolved, Closed).

Get impact in ServiceNow

Provides business impact levels such as Enterprise, Department, Area, Team, or Individual.

Get urgencies in ServiceNow

Provides urgency levels such as Low, Medium, High, Critical.

Get categories in ServiceNow

Fetches categories under any module (for example, Incident types, Service catalog categories, HR case categories).

Get configuration items in ServiceNow

Retrieves list or details of configuration items (servers, assets, business services, applications).

Get cost centres in ServiceNow

Lists cost centers for finance-related chargeback, Opex allocation, or asset cost mapping.

Get countries in ServiceNow

Returns countries configured for locations, user profiles, vendor profiles, or service coverage.

Get due in ServiceNow

Calculates remaining time before record breaches due dates/SLA deadlines (for example, time to violation).

Get gender in ServiceNow

Returns gender classification values used in HR tables and user management schema.

Get install status in ServiceNow

Retrieves installation/Deployment status of assets or configuration items (for example, In use, Pending install, Retired).

Get knowledge bases in ServiceNow

Lists knowledge bases available (IT, HR, Finance, Security, Employee Self-Service).

Get knowledge categories in ServiceNow

Retrieves categories under any knowledge base (FAQs, Service procedures, Technical docs, HR policy).

Get knowledge topics in ServiceNow

Fetches granular topic classification under knowledge categories for fine-level search & tagging.

Get sources in ServiceNow

Lists sources associated with records or assets (for example, Purchased, Leased, Cloud Contract, Vendor Supplied).

Request Manager in ServiceNow

Create request in ServiceNow

Creates a new service request with user inputs such as requester, category, urgency, impact, description, and attachments (if applicable).

Get requests in ServiceNow

Retrieves a list of service requests. Supports filters like requester, status, priority, state, assignment group, impact, urgency, and created time.

Get assignment group in ServiceNow

Fetches available assignment groups to identify appropriate routing paths for tickets and service requests.

Get system user in ServiceNow

Retrieves system users who can act as requesters, approvers, or assignees. Useful for task routing.

Get urgencies in ServiceNow

Returns the list of urgency levels configured in the system (for example, Low, Moderate, High, Critical).

Get impacts in ServiceNow

Retrieves impact levels (for example, Single User, Department, Multiple Teams, Enterprise). Helps in priority calculation.

Get priorities in ServiceNow

Returns priority levels used for ticket triaging. Can map urgency-impact matrix if supported.

Get states in ServiceNow

Retrieves all possible service request states (for example, New, Open, In Progress, Pending Approval, Resolved, Closed).

Delete request in ServiceNow

Deletes an existing service request based on the request ID. Prevents unauthorized deletion by validating permissions.

Get request state in ServiceNow

Retrieves current and historical state transitions for any request, enabling audit, RCA, and SLA tracking.

Get member by group in ServiceNow

Retrieves users belonging to a specific assignment group to facilitate request routing and ownership.

Get locations in ServiceNow

Returns physical or organizational locations associated with users or requests (for example, branch, city, building, floor).

Get approval state in ServiceNow

Fetches approval stages and statuses (for example, Pending, Approved, Rejected) for a request, enabling workflow automation.

Update a request in ServiceNow

Updates request attributes like assignment group, urgency, description, comments, approval state, priority, or any metadata fields.

Get comments in ServiceNow

Fetches Additional Comments for any ServiceNow record (Incident, Request, HR Case, and so on) using the record's sys_id.

Knowledge manager in ServiceNow

Get knowledge articles in ServiceNow

Retrieves the list of knowledge articles from ServiceNow with intelligent search capabilities.

Get knowledge bases in ServiceNow

Retrieves a list of ServiceNow knowledge bases.

TestRail

Agent name

Tool name

Description

Section and suite management in TestRail

List test sections in TestRail

Retrieve sections for a given TestRail project and test suite.

Create test section in TestRail

Create a new section within a given TestRail project and suite.

List test projects in TestRail

Retrieve projects from TestRail.

List test suites in TestRail

Retrieve test suites for a given TestRail project.

Test case management in TestRail

Get test cases in TestRail

Retrieve all test case types from TestRail.

Get projects in TestRail

Retrieve projects from TestRail.

Get test suites in TestRail

List Test Suites in TestRail.

Update test case in TestRail

Updates a TestRail test case with the provided field values.

Get case priorities in TestRail

Retrieve all test case priorities from TestRail.

Get case types in TestRail

Retrieve all test case types from TestRail.

Get users in TestRail

Retrieve users from TestRail.

Get test case templates in TestRail

Retrieve all test case templates for a given TestRail project.

Get sections in TestRail

Retrieve sections for a given TestRail project and test suite.

Create test case in TestRail

Create a new test case in a given TestRail section.

Get test case fields in TestRail

Retrieve applicable and active TestRail test case fields.

Get milestones in TestRail

Retrieve milestones for a given TestRail project.

Delete test case in TestRail

Deletes a test case in TestRail.

Upload test Case in TestRail

Uploads bulk test cases to TestRail.

Test milestone management in TestRail

Create milestone in TestRail

Create a milestone in a given TestRail project.

List test projects in TestRail

Retrieve projects from TestRail.

List milestones in TestRail

Retrieve milestones for a given TestRail project.

Delete milestones in TestRail

Deletes a milestone in TestRail.

Update milestone in TestRail

Updates a milestone in TestRail.

Test plan management in TestRail

List test projects in TestRail

Retrieve projects from TestRail.

Close test plan in TestRail

Closes an existing test plan in TestRail.

List test plans in TestRail

Retrieve test plans for a given TestRail project.

List milestones in TestRail

Retrieve milestones for a given TestRail project.

List test case in TestRail

Retrieve reports from TestRail.

List test suites in TestRail

Retrieve test suites for a given TestRail project.

Update test plan in TestRail

Updates a test plan in Test Rail.

Create test plan in TestRail

Create a new test plan for a project in test rail.

Delete test plan in TestRail

Deletes a test plan in TestRail.

Test suite management in TestRail

List test projects in TestRail

Retrieve projects from TestRail.

List test suites in TestRail

Retrieve test suites for a given TestRail project.

Test run management in TestRail

List test runs in TestRail

Retrieve test runs for a given TestRail project.

Get test run details in TestRail

Retrieve details of a single run from TestRail.

List test projects in TestRail

Retrieve projects from TestRail.

List test suites in TestRail

Retrieve test suites for a given TestRail project.

List milestones in TestRail

Retrieve milestones for a given TestRail project.

Close test run in TestRail

Close a TestRail test run.

Create test run in TestRail

Create a new TestRail test run under a given project.

Get test run result in TestRail

Retrieve details of test run results from TestRail.

Test report management in TestRail

List test reports in TestRail

List test reports in TestRail.

List test projects in TestRail

Retrieve projects from TestRail.

Get all reports in TestRail

Retrieve reports from TestRail.

Test project management in TestRail

List test projects in TestRail

Retrieve projects from TestRail.

Test user management in TestRail

Get user by email in TestRail

Retrieve a TestRail user details by email.

Get users in TestRail

Retrieve users from TestRail.

Zendesk

Agent name

Tool name

Description

Zendesk Organization Agent

Create organization in Zendesk

Creates an organization in the Zendesk platform.

Get existing organization in Zendesk

Retrieves all existing organizations in Zendesk platform.

Update existing organization in Zendesk

Updates details of existing organization in Zendesk platform.

Add tag to an organization in Zendesk

Adds a tag to an organization in Zendesk.

Delete tag from an organization in Zendesk

Deletes a tag from an organization in Zendesk.

List all Tags in Zendesk

Lists all tags in Zendesk.

Get group in Zendesk

Retrieves all groups in Zendesk.

Get custom fields in Zendesk

Retrieves all custom fields in Zendesk.

Zendesk Article Agent

Create article in Zendesk

Creates an article in Zendesk platform.

Search for article in Zendesk

Searches for article in Zendesk platform.

Update existing article in Zendesk

Updates existing article in Zendesk platform.

Delete article in Zendesk

Deletes article in Zendesk platform.

List permission groups in Zendesk

Lists permission group in Zendesk platform.

List user segment in Zendesk

Lists user segment within the Zendesk platform.

List section in Zendesk

Lists Section in Zendesk platform.

Zendesk Ticket Agent

Create a ticket in Zendesk

Creates a ticket in Zendesk.

Retrieve logged ticket in Zendesk

Retrieves logged tickets in Zendesk.

Update ticket details in Zendesk

Updates ticket details in Zendesk.

Get ticket comments in Zendesk

Helps retrieve comments on a ticket in Zendesk.

Add tag for a ticket in Zendesk

Adds a tag on a ticket in Zendesk platform.

Delete tag for a ticket in Zendesk

Deletes tag for a ticket in Zendesk platform.

List all tags in Zendesk

Lists all tags in Zendesk platform.

Get ticket status in Zendesk

Retrieves ticket status in Zendesk platform.

Get group in Zendesk

Gets group details in Zendesk platform.

Get users in Zendesk

Gets users list in Zendesk platform.

Get custom fields in Zendesk

Gets custom fields in Zendesk platform.

Update ticket with Attachment

Updates ticket with attachment.

Zendesk Group Agent

Create a group in Zendesk

Creates a group in Zendesk platform.

Get all groups in Zendesk

Retrieves all groups in Zendesk platform.

Update group details in Zendesk

Updates group details in Zendesk platform.

Delete group in Zendesk

Deletes a group in Zendesk platform.

Zendesk Object Agent

Get custom Object in Zendesk

Retrieves custom objects in Zendesk.

Get custom object records in Zendesk

Retrieves custom objects records in Zendesk.

Get custom object field in Zendesk

Retrieves custom object field in Zendesk.

Create custom object record in Zendesk

Creates a custom object in Zendesk.

Update custom object record in Zendesk

Updates custom object in Zendesk platform.

Delete custom object record in Zendesk

Deletes custom object in Zendesk platform.

Zendesk User Agent

Create User in Zendesk

Creates a user in Zendesk platform.

List users in Zendesk

Retrieves users in Zendesk platform.

Update user in Zendesk

Updates user details in Zendesk platform.

Delete user in Zendesk

Deletes a user in Zendesk platform.

Add tags in Zendesk

Adds a tag to a user in Zendesk platform.

Delete tags in Zendesk

Deletes a tag in Zendesk platform.

Get user identity in Zendesk

Gets user identity in Zendesk platform.

List tags in Zendesk

Lists tags in Zendesk platform.

Update user identity in Zendesk

Updates user identity in Zendesk platform.

Get organizations in Zendesk

Gets the organization details of the user in Zendesk platform.

Create user identity in Zendesk

Creates user identity in Zendesk platform.

IBM Targetprocess

Agent name

Tool name

Description

Custom Object Management in IBM Targetprocess

Get custom objects in IBM Targetprocess

Retrieve a list of all custom objects configured within Targetprocess to understand available extensions beyond native entities.

Get custom object fields in IBM Targetprocess

Access metadata and field definitions of a specific custom object to understand its structure and data schema.

Delete custom object record in IBM Targetprocess

Remove unwanted or obsolete custom object records to maintain data hygiene and relevance.

Get custom object records in IBM Targetprocess

Fetch all records stored under a given custom object, enabling visibility into extended datasets.

Create custom object record in IBM Targetprocess

Add new entries to custom objects, allowing tailored tracking of organization-specific data points or workflows.

Get bug details in IBM Targetprocess

Fetch existing bugs from IBM Targetprocess to monitor defects, prioritize issues, and track resolution status in real time.

Get builds in IBM Targetprocess

Access build data linked to releases or development cycles for traceability.

Get epics in IBM Targetprocess

List all epics with their current states, helping teams track progress, dependencies, and delivery readiness.

Get feature in IBM Targetprocess

Retrieve details of existing features to monitor progress, status, and ownership across projects.

Get iteration goals in IBM Targetprocess

Retrieve goals defined for specific iterations or sprints to ensure alignment between planning and execution.

Get milestone in IBM Targetprocess

Retrieve milestone details to align epic progress with key delivery checkpoints and timelines.

Get packages in IBM Targetprocess

Fetch packages related to an epic to provide a consolidated view of associated artifacts and components.

Get priorities in IBM Targetprocess

Access priority data to rank epics based on business impact and delivery urgency.

Get products in IBM Targetprocess

Access product data to link features to product lines and ensure alignment with product roadmaps.

Get releases in IBM Targetprocess

Retrieve release information to map features to planned delivery cycles and timelines.

Get solutions in IBM Targetprocess

Retrieve solution details to associate features with higher-level business capabilities and contexts.

Get states in IBM Targetprocess

Retrieve all possible states for features to track progress and streamline lifecycle transitions.

Get teams in IBM Targetprocess

Identify teams assigned to epics to improve coordination, accountability, and visibility across programs.

Get user stories in IBM Targetprocess

Access user stories linked to tasks to ensure traceability from requirements to execution.

Get custom fields in IBM Targetprocess

Access and use task-specific custom fields to support unique reporting and data enrichment needs.

Get job profile of user in IBM Targetprocess

Access job titles and responsibilities to better manage role-to-project mapping and workforce planning.

Get location for user in IBM Targetprocess

Retrieve location data to support distributed workforce management and region-based reporting.

Get program in IBM Targetprocess

Fetch Program details to associate projects under broader initiatives and ensure strategic alignment.

Get projects in IBM Targetprocess

Retrieve a list of all projects along with their key details for visibility and reporting across the organization.

Get roles for user in IBM Targetprocess

Retrieve assigned user roles to understand permissions and access levels within the workspace.

Get severities in IBM Targetprocess

Access the severity scale used for issues, bugs, or tasks to prioritize problem resolution.

Get tasks in IBM Targetprocess

Retrieve all tasks or specific task details to gain visibility into work progress and ownership.

Get user in IBM Targetprocess

Fetch complete user profiles and details for audits, access reviews, or team analytics.

Update Custom Objects in TargetProcess

Modify an existing custom object record to reflect changes in data, attributes, or relationships.

Bug Management in IBM Targetprocess

Get comments in IBM Targetprocess

Retrieve all comment on work items or bugs, providing teams with context and discussion history to make informed decisions and stay aligned in IBM Targetprocess.

Get bug details in IBM Targetprocess

Fetch existing bugs from IBM Targetprocess to monitor defects, prioritize issues, and track resolution status in real time.

Create bug in IBM Targetprocess

Automate bug creation to streamline defect reporting, ensure accurate tracking, and reduce manual entry across projects.

Get project details in IBM Targetprocess

Access all projects and associated metadata, helping teams quickly view project scope, status, and details for better planning and management.

Entity priorities in IBM Targetprocess

Retrieve priority levels for various entity types to guide issue triaging and decision-making based on business or project criticality.

Entity state in IBM Targetprocess

Fetch all possible states of work items to track progress, identify bottlenecks, and maintain accurate lifecycle management.

Custom fields in IBM Targetprocess

Retrieve custom fields defined in IBM Targetprocess to access specialized data, reporting metrics, or project-specific attributes.

Update comment in IBM Targetprocess

Modify existing comment to correct information, add updates, or maintain a clear communication trail within work items.

Add comment in IBM Targetprocess

Post new comment on work items or bugs to facilitate collaboration, provide updates, and document decisions effectively.

Get states by entity type in IBM Targetprocess

Retrieves states by entity types in IBM TargetProcess.

Update bug in IBM Targetprocess

Modify existing bug to correct information, add updates, and maintain a clear communication trail within work items.

Get teams by project in IBM Targetprocess

Retrieve all teams associated with a specific project to understand ownership, workload distribution, and collaboration structures.

Get milestones in IBM Targetprocess

Fetch key milestones across projects to track progress and delivery timelines.

Get packages in IBM Targetprocess

Access package information that groups related features or deliverables for streamlined management.

Get features in IBM Targetprocess

Retrieve feature details to monitor product capabilities and their delivery status.

Get user stories in IBM Targetprocess

List all user stories to track implementation progress and backlog priorities.

Get users in IBM Targetprocess

Retrieve user profiles to understand who’s participating in each project and their assigned roles.

Get builds in IBM Targetprocess

Access build data linked to releases or development cycles for traceability.

Get epics in IBM Targetprocess

Fetch epics to visualize higher-level business initiatives and their connected stories or features.

Get products in IBM Targetprocess

List product entities for portfolio-level visibility and reporting.

Get solutions in IBM Targetprocess

Retrieve solution groupings that connect related products or initiatives across projects.

Get releases in IBM Targetprocess

Fetch release records to align delivery milestones with builds and packages.

Get severities in IBM Targetprocess

Access the severity scale used for issues, bugs, or tasks to prioritize problem resolution.

Get iteration goals in IBM Targetprocess

Retrieve goals defined for specific iterations or sprints to ensure alignment between planning and execution.

Epic Management in IBM Targetprocess

Create epic in IBM Targetprocess

Create epic to standardize portfolio planning and reduce manual setup time for new initiatives.

Get projects in IBM Targetprocess

Fetch available projects to associate epics with the right initiatives and maintain organizational structure.

Update epic in IBM Targetprocess

Modify epic details such as status, owner, or description to keep information accurate and up to date.

Custom fields in IBM Targetprocess

Access and use custom fields for epics to manage project-specific attributes and reporting needs.

Get builds in IBM Targetprocess

Retrieve build information to link technical deliverables with higher-level epics and ensure traceability.

Get packages in IBM Targetprocess

Fetch packages related to an epic to provide a consolidated view of associated artifacts and components.

Get priorities in IBM Targetprocess

Access priority data to rank epics based on business impact and delivery urgency.

Get teams in IBM Targetprocess

Identify teams assigned to epics to improve coordination, accountability, and visibility across programs.

Get milestone in IBM Targetprocess

Retrieve milestone details to align epic progress with key delivery checkpoints and timelines.

Get comments in IBM Targetprocess

Gets a list of comments from IBM Targetprocess.

Update comments in IBM Targetprocess

Updates a comment in IBM Targetprocess.

Get epics in IBM Targetprocess

List all epics with their current states, helping teams track progress, dependencies, and delivery readiness.

Get comment in IBM Targetprocess

Retrieve existing comment on epics to understand past discussions, decisions, and context.

Update comment in IBM Targetprocess

Edit existing comment to correct information or add new updates seamlessly.

Add comment in IBM Targetprocess

Post new comment on epics to enhance collaboration and maintain an ongoing communication trail.

Get priorities by entity type in IBM Targetprocess

Retrieves priorities by entity type in IBM Targetprocess.

Feature Management in IBM Targetprocess

Get feature in IBM Targetprocess

Retrieve details of existing features to monitor progress, status, and ownership across projects.

Create feature in IBM Targetprocess

Create feature to standardize workflow initiation and accelerate backlog management.

Get custom fields in IBM Targetprocess

Access custom field data to enrich features with project-specific attributes and reporting flexibility.

Get projects in IBM Targetprocess

Fetch project details to associate features with the right initiatives and maintain organizational alignment.

Update feature in IBM Targetprocess

Modify feature details such as priority, state, or owner to reflect ongoing changes in delivery progress.

Get builds in IBM Targetprocess

Retrieve build information linked to features for better traceability between code changes and business value.

Get packages in IBM Targetprocess

Fetch package details to connect relevant artifacts and dependencies to the associated feature.

Get products in IBM Targetprocess

Access product data to link features to product lines and ensure alignment with product roadmaps.

Get solutions in IBM Targetprocess

Retrieve solution details to associate features with higher-level business capabilities and contexts.

Get priorities in IBM Targetprocess

Fetch priority data to help teams rank and plan features based on business value and urgency.

Get releases in IBM Targetprocess

Retrieve release information to map features to planned delivery cycles and timelines.

Get teams in project in IBM Targetprocess

Identify project teams responsible for feature delivery to enhance visibility and accountability.

Get milestone in IBM Targetprocess

Fetch milestone data to align feature progress with key delivery checkpoints and objectives.

Get states in IBM Targetprocess

Retrieve all possible states for features to track progress and streamline lifecycle transitions.

Get comment in IBM Targetprocess

View existing comment on features to understand context, discussions, and prior decisions.

Add comment in IBM Targetprocess

Post new comment to enhance collaboration, provide updates, and document key communications.

Update comment in IBM Targetprocess

Edit existing comment to maintain clarity, update progress notes, or correct details.

Get epics in IBM Targetprocess

List all epics with their current states, helping teams track progress, dependencies, and delivery readiness.

Project Management in IBM Targetprocess

Get projects in IBM Targetprocess

Retrieve a list of all projects along with their key details for visibility and reporting across the organization.

Create project in IBM Targetprocess

Create project to ensure consistency, reduce setup time, and streamline onboarding of new initiatives.

Get users in IBM Targetprocess

Fetch all users or team members assigned to projects to improve coordination and role-based access management.

Get custom field in IBM Targetprocess

Access project-specific custom fields for enhanced reporting, data enrichment, and configuration flexibility.

Get state in IBM Targetprocess

Retrieve possible project states or stages to monitor progress and maintain lifecycle consistency.

Get program in IBM Targetprocess

Fetch program details to associate projects under broader initiatives and ensure strategic alignment.

Update project detail in IBM Targetprocess

Modify project information — such as descriptions, owners, or states — to keep records accurate and up to date.

Get comment in IBM Targetprocess

View all comment associated with a project to understand collaboration history and decision context.

Update comment in IBM Targetprocess

Edit existing comment to refine communication, clarify updates, or correct information.

Add comment in IBM Targetprocess

Post new comment to enhance collaboration and maintain continuous documentation across project discussions.

User Management in IBM Targetprocess

Get roles for user in IBM Targetprocess

Retrieve assigned user roles to understand permissions and access levels within the workspace.

Get projects in IBM Targetprocess

Access projects linked to each user to map contributions, responsibilities, and team alignment.

Create user in IBM Targetprocess

Automate user onboarding by creating new profiles with predefined attributes and access roles.

Delete user in IBM Targetprocess

Safely remove users no longer active in the system to maintain security and data hygiene.

Get user in IBM Targetprocess

Fetch complete user profiles and details for audits, access reviews, or team analytics.

Update user in IBM Targetprocess

Modify user information such as name, department, contact, or job details for accurate records.

Get location for user in IBM Targetprocess

Retrieve location data to support distributed workforce management and region-based reporting.

Get job profile of user in IBM Targetprocess

Access job titles and responsibilities to better manage role-to-project mapping and workforce planning.

Get custom fields in IBM Targetprocess

Fetch additional user-specific custom data to support tailored reporting and organizational needs.

User Story Management in IBM Targetprocess

Update user story in IBM Targetprocess

Modify user story details such as description, status, or ownership to reflect real-time progress and scope changes.

Get user story in IBM Targetprocess

Retrieve one or more user stories to monitor progress, priorities, and dependencies.

Create user story in IBM Targetprocess

Quickly create new user stories with predefined templates or parameters to standardize backlog management.

Get projects in IBM Targetprocess

Access related project details to ensure each user story is properly linked to the right initiative.

Get features in IBM Targetprocess

Fetch features associated with user stories to maintain traceability between epics, features, and stories.

Get milestone in IBM Targetprocess

Retrieve milestones to track how stories contribute toward upcoming releases or project phases.

Get state by entity in IBM Targetprocess

Retrieve all possible workflow states (for example, New, In Progress, Done) for a given entity type such as Epic, Feature, or Bug, enabling visibility into process stages.

Get products in IBM Targetprocess

Retrieve product details linked to user stories to ensure alignment with product roadmaps.

Get solution in IBM Targetprocess

Fetch solution-level context to understand how user stories fit into the broader enterprise architecture.

Get custom fields in IBM Targetprocess

Access user story–specific custom fields for enhanced flexibility in data capture and reporting.

Get project in IBM Targetprocess

Retrieve specific project information to maintain a direct link between stories and delivery units.

Get builds in IBM Targetprocess

Fetch build information to connect story completion with deployment and release cycles.

Get packages in IBM Targetprocess

Access package details associated with stories to maintain dependency and version traceability.

Get comment in IBM Targetprocess

Retrieve all story-related comment to maintain visibility into collaboration history.

Update comment in IBM Targetprocess

Edit existing comment to keep discussions current and relevant.

Add comment in IBM Targetprocess

Add new comment to facilitate context-rich collaboration and faster clarifications among team members.

Task Management in IBM Targetprocess

Get tasks in IBM Targetprocess

Retrieve all tasks or specific task details to gain visibility into work progress and ownership.

Create task in IBM Targetprocess

Quickly create new tasks with predefined templates or parameters to accelerate work assignment and consistency.

Update task in IBM Targetprocess

Modify existing task information such as priority, status, or ownership to reflect real-time updates and progress.

Get projects in IBM Targetprocess

Access linked projects for each task to maintain context and ensure alignment with higher-level initiatives.

Get state by entity in IBM Targetprocess

Fetch lifecycle states applicable to tasks for accurate tracking through different workflow stages.

Add comment in IBM Targetprocess

Enhance collaboration by adding comment to tasks for better context, feedback, and traceability.

Get team for project in IBM Targetprocess

Retrieve team details associated with specific projects to assign or coordinate tasks effectively.

Get user stories in IBM Targetprocess

Access user stories linked to tasks to ensure traceability from requirements to execution.

Get priorities in IBM Targetprocess

Fetch predefined task priorities to categorize and manage workload efficiently.

Get custom fields in IBM Targetprocess

Access and use task-specific custom fields to support unique reporting and data enrichment needs.

Get milestone in IBM Targetprocess

Retrieve milestones to track task progress against key delivery checkpoints and timelines.

What to do next

To explore related agents, refer to the Agents for IT operations section.