Tools for IT operations
IT tools are designed to streamline, automate, and enhance various IT-related tasks. Following are the available IT tools with a brief description outlining their purpose and functionality:
Adobe Workfront
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Agent name |
Tool name |
Description |
|---|---|---|
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User and access management |
Create user in Adobe Workfront |
Creates a user in Adobe Workfront. |
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List users in Adobe Workfront |
Lists users in Adobe Workfront. |
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Update user in Adobe Workfront |
Updates an user in Adobe Workfront. |
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List groups in Adobe Workfront |
Lists groups in Adobe Workfront. |
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List access levels in Adobe Workfront |
Lists access levels in Adobe Workfront. |
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List approval processes in Adobe Workfront |
Lists approval processes in Adobe Workfront. |
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Project and task management |
Create project in Adobe Workfront |
Creates a project in Adobe Workfront. |
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Delete project in Adobe Workfront |
Deletes a project in Adobe Workfront. |
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List projects in Adobe Workfront |
Lists projects in Adobe Workfront. |
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Update project in Adobe Workfront |
Updates a project in Adobe Workfront. |
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Create task in Adobe Workfront |
Creates a task in Adobe Workfront. |
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Delete task in Adobe Workfront |
Deletes task in Adobe Workfront. |
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List all tasks in Adobe Workfront |
Lists all tasks in Adobe Workfront. |
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Update task in Adobe Workfront |
Updates a task in Adobe Workfront. |
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List documents in Adobe Workfront |
Lists documents in Adobe Workfront. |
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List portfolios in Adobe Workfront |
Lists portfolios in Adobe Workfront. |
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Portfolio and program management |
Create portfolio in Adobe Workfront |
Creates a portfolio in Adobe Workfront. |
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Delete portfolio in Adobe Workfront |
Deletes a portfolio in Adobe Workfront. |
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List portfolios in Adobe Workfront |
Lists portfolios in Adobe Workfront. |
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Update portfolio in Adobe Workfront |
Updates a portfolio in Adobe Workfront. |
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Create program in Adobe Workfront |
Creates a program in Adobe Workfront. |
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Delete program in Adobe Workfront |
Deletes a program in Adobe Workfront. |
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List programs in Adobe Workfront |
Lists programs in Adobe Workfront. |
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Update program in Adobe Workfront |
Updates program in Adobe Workfront. |
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List scorecards in Adobe Workfront |
Lists scorecards in Adobe Workfront. |
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List users in Adobe Workfront |
Retrieves a list of users from Adobe Workfront. |
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List groups in Adobe Workfront |
Gets a list of groups from Adobe Workfront. |
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Issue management |
Create an issue in Adobe Workfront |
Creates an issue in Adobe Workfront. |
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Delete issue in Adobe Workfront |
Deletes an issue in Adobe Workfront. |
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List issues in Adobe Workfront |
Lists issues in Adobe Workfront. |
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Update an issue in Adobe Workfront |
Updates an issue in Adobe Workfront. |
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List projects in Adobe Workfront |
Gets a list of projects from Adobe Workfront. |
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List users in Adobe Workfront |
Gets a list of users from Adobe Workfront. |
MySQL
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Agent name |
Tool name |
Description |
|---|---|---|
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Insert Query Operations in MySQL |
Insert query in MySQL |
Execute a |
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Execute Query Operations in MySQL |
Execute query in MySQL |
Execute a |
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Export Query Results in MySQL |
Execute a |
GitLab
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Agent name |
Tool name |
Description |
|---|---|---|
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DevOps Management with GitLab |
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Project Management with GitLab |
Get projects in GitLab |
Retrieve a list of GitLab projects to identify where CI/CD jobs are executed and managed. |
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Create label in GitLab |
Create new labels within projects to categorize issues, merge requests, or tasks for better workflow organization. |
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Create project in GitLab |
Automatically create new projects with predefined templates or configurations, ensuring consistency and faster onboarding for new repositories. |
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Update project in GitLab |
Modify existing project details such as name, description, visibility, or settings to maintain up-to-date information across teams. |
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Update label in GitLab |
Update a GitLab label with the specified parameters. |
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Get project labels in GitLab |
Retrieve GitLab labels for a specific project. |
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Delete project in GitLab |
Deletes a specific project in GitLab. |
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Delete label in GitLab |
Deletes a specific label from a GitLab project. |
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Branch Management with GitLab |
Create branch in GitLab |
Create new branches from specified base branches to enable parallel development and structured version control. |
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Get branch in GitLab |
Retrieve a list of branches within a GitLab project to maintain visibility over active development streams. |
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Get projects in GitLab |
Access all available projects to map branch operations and manage repositories efficiently. |
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Get files by branch in GitLab |
Fetch file details or contents from a specific branch to support reviews, audits, or build processes. |
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Get folders by branch in GitLab |
Retrieve folder structures from a chosen branch to enable repository exploration and content organization. |
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Delete branch in GitLab |
Safely remove obsolete or merged branches to maintain a clean, optimized repository structure. |
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Merge Request Management with GitLab |
Create merge request in GitLab |
Initiate new merge requests to propose, review, and integrate code changes between branches in a structured workflow. |
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Get projects in GitLab |
Fetch all available projects to identify repositories where merge requests can be created or managed. |
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Get milestones in GitLab |
Retrieve milestones linked to projects to align merge requests with release goals and delivery timelines. |
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Get branches in GitLab |
Access project branches to define the source and target for merge requests and ensure proper version alignment. |
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Get merge requests in GitLab |
Retrieve existing merge requests for tracking review progress, approval status, and integration pipelines. |
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Delete merge request in GitLab |
Safely remove obsolete or invalid merge requests to maintain a clean and relevant review queue. |
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Accept a merge request in GitLab |
Automatically approve and merge validated requests, streamlining the code integration process and reducing manual effort. |
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Update merge request note in GitLab |
Updates the body of a note on a GitLab merge request. |
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Get merge request note in GitLab |
Retrieves all notes for a GitLab merge request and returns them as a list. |
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Delete merge request note in GitLab |
Deletes a specific note on a GitLab merge request. |
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Update merge request in GitLab |
Update a GitLab merge request. |
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Milestone Management with GitLab |
Create milestone in GitLab |
Create new milestones to define key delivery goals, deadlines, and progress checkpoints across projects. |
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Get projects in GitLab |
Retrieve available projects to associate milestones with the correct repositories and teams. |
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Get milestones in GitLab |
Fetch all milestones across projects for visibility into delivery timelines, due dates, and progress metrics. |
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Update milestone in GitLab |
Modify existing milestones — including titles, descriptions, or due dates — to reflect evolving project priorities or changes in scope. |
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Delete project milestone in GitLab |
Deletes a specific milestone in GitLab. |
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Tag Management with GitLab |
Get tags in GitLab |
Access Git tags that serve as version identifiers, enabling structured release management. |
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Get projects in GitLab |
Fetch all projects to identify repositories where tagging operations can be performed. |
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Get branch in Gitlab |
List available branches to select the correct code line for tagging and versioning. |
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Get commits in GitLab |
Access commit details for tracking changes and associating tags with specific code revisions. |
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Create tag in GitLab |
Generate a new tag tied to a specific commit or branch to create version checkpoints or release markers. |
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Delete tag in GitLab |
Deletes a specific tag in a project in GitLab. |
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Release Management with GitLab |
Get releases in GitLab |
Retrieve all existing releases within a GitLab project, including version details, changelogs, and associated assets. |
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Create release in GitLab |
Publish a new release by linking milestones, tags, and branches to mark significant delivery points in your CI/CD process. |
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Get projects in GitLab |
Fetch a list of available GitLab projects to select the appropriate repository for managing releases. |
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Get milestones in GitLab |
Retrieve milestones linked to project progress, allowing you to align releases with specific delivery goals. |
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Get branch in Gitlab |
List project branches to associate releases with relevant code versions or development lines. |
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Get tags in GitLab |
Access Git tags that serve as version identifiers, enabling structured release management. |
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Delete release in GitLab |
Remove outdated or invalid releases to maintain a clean release history. |
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Update release in GitLab |
Modify existing release information such as notes, milestones, or assets for better traceability and accuracy. |
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Commit Management with GitLab |
Get commits in GitLab |
Retrieve commit history and details for a project or branch to track code changes, authors, and timestamps for better version transparency. |
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Get projects in GitLab |
Access the list of projects to associate commits with their respective repositories and streamline code traceability. |
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Reverse commit in GitLab |
Revert a specific commit to undo changes safely and maintain repository stability without manual Git operations. |
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User Management with GitLab |
Get users in GitLab |
Retrieve a comprehensive list of users across GitLab, including their usernames, email addresses, and access roles, to support audit, collaboration, and access management workflows. |
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Pipeline Management with GitLab |
Retry pipeline jobs in GitLab |
Automatically retry failed or incomplete jobs within a pipeline to ensure continuous delivery with minimal manual intervention. |
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Get branches in GitLab |
Retrieve a list of branches within a GitLab project to maintain visibility over active development streams. |
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Trigger pipeline in GitLab |
Initiates a pipeline instantly to support continuous integration workflows. |
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Get projects in GitLab |
Retrieve the list of GitLab projects to identify which repositories’ pipelines are to be managed. |
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Get pipelines in GitLab |
Fetch details of existing pipelines across projects, including their status, stages, and execution history. |
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Delete pipeline in GitLab |
Remove obsolete or redundant pipelines from GitLab to maintain a clean CI/CD environment. |
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Cancel project pipeline in GitLab |
Stop running pipelines when builds need to be halted due to configuration issues, priority changes, or deployment freezes. |
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Update pipeline in GitLab |
Modify pipeline configurations or metadata to align with the latest build and deployment requirements. |
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Member Management with GitLab |
Get projects in GitLab |
Retrieve a list of GitLab projects to gain visibility into repositories, configurations, and associated metadata. |
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Get project members in GitLab |
Fetch details of all users assigned to a project, including roles, permissions, and access levels, to ensure proper collaboration and governance. |
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Add member to project in GitLab |
Adds a member to a GitLab project. |
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Update member to project in GitLab |
Update a GitLab project member. |
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Job Management with GitLab |
Get projects in GitLab |
Retrieve a list of GitLab projects to identify where CI/CD jobs are executed and managed. |
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Get project jobs in GitLab |
Fetch job details for a specific project, including status, stage, and execution metadata for real-time monitoring. |
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Retry a job in GitLab |
Automatically retry failed or canceled jobs to minimize downtime and accelerate build recovery. |
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Get job logs in GitLab |
Retrieve detailed logs from specific jobs for debugging, analysis, or audit purposes. |
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Cancel project job in GitLab |
Cancel running or queued jobs when conditions change, conserving resources and maintaining control over deployments. |
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Group Management with GitLab |
Get groups in GitLab |
Retrieve all existing groups within your GitLab instance to gain visibility into organizational structures, ownership, and nested hierarchies. |
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Create subgroup in GitLab |
Add a new subgroup under an existing parent group to organize projects, teams, or departments for better collaboration and permission control. |
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Update group in GitLab |
Updates a GitLab group. |
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Delete group in GitLab |
Deletes a specific group in GitLab. |
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Issue Management with GitLab |
Create issue in GitLab |
Automatically create new issues within a project to capture bugs, enhancements, or tasks with defined metadata and assignees. |
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Get project issues in GitLab |
Retrieve all issues or specific ones within a project to monitor progress, status, and backlog health. |
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Get projects in GitLab |
Fetch project information to contextualize issue creation and ensure alignment with repository structures. |
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Get milestones in GitLab |
Access milestones linked to projects for mapping issues to key delivery targets and release timelines. |
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Get project members in GitLab |
Retrieve all members of a project to enable accurate issue assignment and collaboration tracking. |
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Delete project issue in GitLab |
Safely remove outdated or invalid issues to keep project backlogs clean and relevant. |
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Get users in GitLab |
Fetch user details to facilitate user-based filtering, assignment, or reporting of issues. |
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Update project issue in GitLab |
Modify existing issues to reflect status changes, new priorities, or additional details as work progresses. |
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Move project issue in GitLab |
Reassign issues across projects or repositories to realign ownership, dependencies, and priorities seamlessly. |
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Get issue notes in GitLab |
Retrieves notes for a specific GitLab issue and returns a simplified list. |
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Create issue note in GitLab |
Creates an issue note for an issue in a project in GitLab. |
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Update issue notes in GitLab |
Updates the body of a note on a GitLab issue. |
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Delete issue notes in GitLab |
Deletes a specific note from a GitLab issue. |
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Namespace Management with GitLab |
Get Namespace in GitLab |
Retrieve all namespaces within GitLab to understand and let users know how repositories are logically organized and scoped for access, collaboration, and project structure. |
IBM Maximo IT
|
Agent name |
Tool name |
Description |
|---|---|---|
|
Knowledge management with IBM Maximo IT |
Analyze incident ticket details in IBM Maximo IT |
Fetch ticket details with worklogs from IBM Maximo based on a ticket ID. |
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Review AI solutions in IBM Maximo IT |
Check if an AI-generated solution already exists for the given ticket. |
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Update knowledge in IBM Maximo IT |
Update a solution entry in Maximo. |
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Create knowledge in IBM Maximo IT |
Create a solution entry for a Maximo ticket. |
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Generate knowledge in IBM Maximo IT |
Formats the provided solution result into a structured response object, then returns a JSON string representation of it. This function sets either a solution ID (on success) or an error message (on failure). If neither is provided, it populates the error message with a default text. |
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Format knowledge in IBM Maximo IT |
Formats the provided issue details into a structured dictionary. |
Jenkins
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Agent name |
Tool name |
Description |
|---|---|---|
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Build Management with Jenkins |
Stop build in Jenkins |
Stops an in-progress build to avoid deployment risks, runaway builds, or resource waste. |
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Get jobs in Jenkins |
Retrieves all Jenkins jobs to help teams explore and select the right build targets. |
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Get last build in Jenkins |
Fetches details of the most recent build to track current CI results and pipeline trends. |
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Get build queued in Jenkins |
Identifies builds waiting in the queue for capacity, helping manage CI load balancing. |
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Trigger build in Jenkins |
Initiates a pipeline or job build instantly to support continuous integration workflows. |
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Get recent changes in Jenkins |
Captures the commit or change list associated with recent builds for traceable debugging. |
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Get failed builds in Jenkins |
Identifies failed builds within Jenkins to support faster root-cause resolution. |
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Cancel build queue in Jenkins |
Removes queued builds before execution to free capacity and prioritize critical workloads. |
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Get build artifact details in Jenkins |
Fetches all artifacts for a specific Jenkins job and build using the JSON API. |
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Download build artifact in Jenkins |
Downloads a specific build artifact from Jenkins and returns it as bytes. |
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Job & Log Management with Jenkins |
Enable job in Jenkins |
Activates a disabled job to restore CI execution and deployment readiness. |
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Get jobs in Jenkins |
Retrieves all available jobs to help explore build catalogs and configurations. |
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Disable job in Jenkins |
Disables a job temporarily to prevent unwanted executions or unsafe builds. |
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Download export Job log in Jenkins |
Downloads logs for job-level debugging, traceability, and audit reporting. |
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Retry failed job in Jenkins |
Automatically re-triggers failed job executions to reduce manual CI overhead. |
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Get stopped Job in Jenkins |
Lists all jobs that are disabled or paused to support CI health diagnostics. |
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Export job configuration in Jenkins |
Extracts the job configuration for backup, audit, re-use, or migration. |
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Clone job in Jenkins |
Clone an existing Jenkins job in the Jenkins. |
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Get folders in Jenkins |
Retrieves a list of all folders from Jenkins. |
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Get failed builds in Jenkins |
Retrieves failed builds for a given Jenkins job. |
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Folder Management with Jenkins |
Get folder details in Jenkins |
Retrieves information about a Jenkins folder. |
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Get folders structure in Jenkins |
Retrieves a folder's structure in Jenkins. |
Jira
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Agent name |
Tool name |
Description |
|---|---|---|
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Issue manager |
Create an issue in Jira |
Creates an issue in Jira. |
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Delete an issue in Jira |
Deletes an issue in Jira. |
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Update issue status in Jira |
Updates the issue status in Jira. |
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Get issues in Jira |
Gets a list of issues from Jira. |
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Get projects in Jira |
Gets a list of projects from Jira. |
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Get project issue types in Jira |
Gets a list of project issue types in Jira. |
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Get issue priorities in Jira |
Gets a list of issue priorities in Jira. |
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Get issue status in Jira |
Retrieves the status of the issue in Jira. |
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Get users in Jira |
Gets all users from Jira. |
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Update an issue in Jira |
Updates issue details in Jira. |
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Update an issue comment in Jira |
Updates an existing comment on a Jira issue. |
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Delete an issue comment in Jira |
Deletes a comment from a Jira issue. |
Red Hat Ansible
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Agent name |
Tool name |
Description |
|---|---|---|
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Job execution with Red Hat Ansible |
Get job output in Red Hat Ansible |
Retrieves the stdout of a specific Ansible Job and returns it as raw bytes. |
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List jobs in Red Hat Ansible |
Retrieve Ansible Jobs for the authenticated user. |
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Get job host summaries in Red Hat Ansible |
Retrieve job host summaries for a given job ID. |
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Get job activity in Red Hat Ansible |
Retrieve activity stream for a job in Red Hat Ansible. |
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Cancel job execution in Red Hat Ansible |
Cancel a job in Red Hat Ansible. |
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Relaunch job in Red Hat Ansible |
Relaunches job in Red Hat Ansible. |
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Get job related events in Red Hat Ansible |
Retrieve Ansible job events for the authenticated user. |
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Inventory management with Red Hat Ansible |
List inventories in Red Hat Ansible |
Retrieve Ansible inventories for the authenticated user. |
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Get inventory hosts in Red Hat Ansible |
Retrieve Ansible hosts for the authenticated user. |
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Get inventory groups in Red Hat Ansible |
Retrieves a list of all groups for a given inventory in Red Hat Ansible. |
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List organizations in Red Hat Ansible |
Retrieve Ansible organizations for the authenticated user. |
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Update inventory in Red Hat Ansible |
Updates an inventory in Red Hat Ansible Automation Platform. |
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Relaunch Ad hoc command in Red Hat Ansible |
Relaunches a Ad hoc job in Red Hat Ansible. |
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Get host facts in Red Hat Ansible |
Retrieve stored Ansible facts for a Red Hat Ansible automation controller host. |
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List Ad hoc commands in Red Hat Ansible |
Retrieve Ad hoc command jobs for the authenticated user. |
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List credentials in Red Hat Ansible |
Retrieve Ansible credentials for the authenticated user. |
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List execution environments in Red Hat Ansible |
Retrieve execution environments in Red Hat Ansible. |
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Create Ad hoc command in Red Hat Ansible |
Create an Ad hoc command in Red Hat Ansible automation platform. |
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Delete Ad Hoc command in Red Hat Ansible |
Deletes a Ad hoc job in Red Hat Ansible. |
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Project and playbook management with Red Hat Ansible |
List automation projects in Red Hat Ansible |
Retrieve Ansible Projects for the authenticated user. |
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List playbooks in Red Hat Ansible |
List all playbooks for a Red Hat Ansible automation controller project. |
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Workflow execution management with Red Hat Ansible |
List workflow jobs in Red Hat Ansible |
Retrieve Workflow Jobs for the authenticated Ansible user. |
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Relaunch workflow job in Red Hat Ansible |
Relaunch an existing workflow job in Red Hat Ansible automation platform. |
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Get workflow job activity in Red Hat Ansible |
Retrieve activity stream for a workflow job in Red Hat Ansible. |
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Get workflow jobs by template in Red Hat Ansible |
Retrieve sliced workflow jobs for a given job template in Red Hat Ansible. |
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List job templates in Red Hat Ansible |
Retrieve Ansible job templates for the authenticated user. |
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Cancel workflow job in Red Hat Ansible |
Cancel an existing workflow job in Red Hat Ansible automation platform. |
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Workflow template management with Red Hat Ansible |
List workflow templates in Red Hat Ansible |
List Workflow job templates for the authenticated Ansible user. |
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Get inventories in Red Hat Ansible |
Retrieves inventories in Red Hat Ansible. |
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Launch workflow template in Red Hat Ansible |
Launch a workflow job template in Red Hat Ansible automation platform. |
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List organizations in Red Hat Ansible |
Retrieve Ansible organizations for the authenticated user. |
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Update workflow template in Red Hat Ansible |
Updates a workflow job template in Red Hat Ansible automation platform. |
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Get workflow template activity in Red Hat Ansible |
Retrieve activity stream for a workflow job template in Red Hat Ansible. |
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Schedule workflow template in Red Hat Ansible |
Create a schedule for a workflow job template in Ansible automation platform. |
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Delete workflow job template in Red Hat Ansible |
Deletes a workflow job template in Ansible. |
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Job template management with Red Hat Ansible |
List job templates in Red Hat Ansible |
Retrieve Ansible job templates for the authenticated user. |
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Get inventories in Red Hat Ansible |
Retrieve Ansible inventories for the authenticated user. |
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List projects in Red Hat Ansible |
Retrieve Ansible projects for the authenticated user. |
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List playbooks in Red Hat Ansible |
List all playbooks for a Red Hat Ansible automation controller project. |
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List execution environments in Red Hat Ansible |
Retrieve execution environments in Red Hat Ansible. |
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Update job template in Red Hat Ansible |
Updates a job template in Red Hat Ansible automation controller. |
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List credentials in Red Hat Ansible |
Retrieve Ansible credentials for the authenticated user. |
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Launch job template in Red Hat Ansible |
Launches an Ansible automation job template by ID. |
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Schedule job template in Red Hat Ansible |
Create a schedule for a job template in Ansible automation platform. |
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Get job template schedules in Red Hat Ansible |
Retrieve schedules for a given job template in Red Hat Ansible. |
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Workflow job node management with Red Hat Ansible |
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List workflow templates in Red Hat Ansible |
List workflow job templates for the authenticated Ansible user. |
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Get workflow nodes in Red Hat Ansible |
Retrieve workflow nodes for a specific workflow job template from Red Hat Ansible automation platform. |
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List unified job templates in Red Hat Ansible |
Retrieve unified job templates from Red Hat Ansible. |
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Update workflow node in Red Hat Ansible |
Updates a workflow job template Node in Red Hat Ansible automation platform. |
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Get inventories in Red Hat Ansible |
Retrieve Ansible inventories for the authenticated user. |
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List execution environments in Red Hat Ansible |
Retrieve execution environments in RedHat Ansible. |
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Create workflow node in Red Hat Ansible |
Creates a node in an Ansible controller workflow job template. |
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User management with Red Hat Ansible |
List organization users in Red Hat Ansible |
Retrieve users for a specific organization in Red Hat Ansible automation controller. |
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List organizations in Red Hat Ansible |
Retrieve Ansible organizations for the authenticated user. |
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List users in Red Hat Ansible |
Retrieve ansible users for the authenticated user. |
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Create user in Red Hat Ansible |
Create a new user in the Red Hat Ansible automation platform under a specific organization. |
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Update user in Red Hat Ansible |
Updates a User in Red Hat Ansible automation platform. |
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Get activity streams for user in Red Hat Ansible |
Retrieve activity streams for a user in Red Hat Ansible. |
Salesforce
|
Agent name |
Tool name |
Description |
|---|---|---|
|
Account management |
Retrieve Salesforce accounts |
Retrieves Salesforce accounts filtered by search query. |
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Retrieve Salesforce contacts |
Retrieves Salesforce contacts filtered by search query. |
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Case management |
Creates a case in Salesforce |
Creates a case in Salesforce. |
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Updates an existing case in Salesforce |
Updates an existing case in Salesforce. |
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Get list of cases from Salesforce |
Retrieves a list of all cases from Salesforce. |
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Get list of case statuses from Salesforce |
Retrieves a list of all case statuses from Salesforce. |
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Get a list of case origins in Salesforce |
Retrieves a list of all case origin values in Salesforce. |
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Get list of case types in Salesforce |
Retrieves a list of all case types values in Salesforce. |
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Get list of case reasons in Salesforce |
Retrieves a list of all case reason values in Salesforce. |
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Get list of case priorities in Salesforce |
Retrieves a list of all case priority values in Salesforce. |
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Case comments management |
Creates a comment for a case in Salesforce |
Creates a comment for a case in Salesforce. |
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Get list of comments for a case in Salesforce |
Retrieves list of all comments for a case in Salesforce. |
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Updates a comment for a case in Salesforce |
Updates a comment for a case in Salesforce. |
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Get list of cases from Salesforce |
Retrieves a list of all cases from Salesforce. |
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Case team members management |
Creates a team member in Salesforce case |
Creates a comment for a case in Salesforce. |
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Updates a case team member in Salesforce |
Updates a case team member in Salesforce. |
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Get list of case team members in Salesforce |
Retrieves list of case team members in Salesforce. |
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Get case team member roles from Salesforce |
Retrieves case team member roles from Salesforce. |
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Get all cases from Salesforce |
Retrieves a list of all cases from Salesforce. |
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Get the list of users from Salesforce |
Retrieves the list of users from Salesforce. |
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Salesforce File Manager |
Upload file in Salesforce |
Uploads a file in Salesforce. |
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Predefined case team members management |
Creates a predefined case team in Salesforce |
Creates a predefined case team in Salesforce. |
|
Updates predefined case team in Salesforce |
Updates an existing predefined case team in Salesforce. |
|
|
Creates a predefined case team member in Salesforce |
Creates a predefined case team member in Salesforce. |
|
|
Updates predefined case team member in Salesforce |
Updates an existing predefined case team member in Salesforce. |
|
|
Get predefined case teams from Salesforce |
Retrieves all predefined case teams from Salesforce. |
|
|
Get details of a predefined case team members from Salesforce |
Retrieves all predefined case team members by ID from Salesforce. |
|
|
Get list of case team members in Salesforce |
Retrieves list of case team members in Salesforce. |
|
|
Get case team member roles from Salesforce |
Retrieves case team member roles from Salesforce. |
ServiceNow
|
Agent name |
Tool name |
Description |
|---|---|---|
|
Asset Manager |
Create an asset in ServiceNow |
Creates an asset in ServiceNow. |
|
Get asset types in ServiceNow |
Gets the list of asset types in ServiceNow. |
|
|
Get model category in ServiceNow |
Gets a list of model categories of an asset in ServiceNow. |
|
|
Get model in ServiceNow |
Gets a list of models of an asset in ServiceNow. |
|
|
Get configuration item in ServiceNow |
Gets a list of the configuration_items of a asset in ServiceNow. |
|
|
Get assets in ServiceNow |
Gets list of all assets in ServiceNow. |
|
|
Update an asset in ServiceNow |
Updates an asset in ServiceNow. |
|
|
Get system users in ServiceNow |
Retrieves a list of system users details in the ServiceNow, optionally filtered by the provided parameters. |
|
|
Get due time for request in ServiceNow |
Retrieves a list of due-in records. |
|
|
Get install status of assets in ServiceNow |
Retrieves a list of install status records, with optional filtering by install status and system ID. |
|
|
ServiceNow HRSD Agent |
Get HR services for case |
Gets HR services for case. |
|
Create case In ServiceNow HRSD |
Creates case In ServiceNow HRSD. |
|
|
Get user details |
Gets user details. |
|
|
Get the assignment group from the user |
Gets the assignment group from the user. |
|
|
Get impact details from the user |
Gets impact details from the user. |
|
|
Get the urgency of case from User |
Gets the urgency of case from user. |
|
|
Get state of case from user |
Gets state of case from user. |
|
|
Get priorities for case |
Gets priorities for case. |
|
|
Get HR cases |
Gets HR cases. |
|
|
Update HR case |
Update HR case. |
|
|
Get sources from ServiceNow HRSD |
Gets sources from ServiceNow HRSD. |
|
|
Get members by group from ServiceNow HRSD |
Gets members by group from ServiceNow HRSD. |
|
|
Get comments in ServiceNow |
Fetches Additional Comments for any ServiceNow record (Incident, Request, HR Case, and so on) using the record's |
|
|
Department Manager |
Get departments in ServiceNow |
Gets all departments in ServiceNow. |
|
Update a department in ServiceNow |
Updates a department in ServiceNow. |
|
|
Get business units in ServiceNow |
Gets all business units in ServiceNow. |
|
|
Get system users in ServiceNow |
Gets all system users in ServiceNow. |
|
|
Get cost centers in ServiceNow |
Gets all cost centres in ServiceNow. |
|
|
Create a department in ServiceNow |
Creates a department in ServiceNow. |
|
|
Delete a department in ServiceNow |
Deletes a department in ServiceNow. |
|
|
Incident Manager |
Create an incident in ServiceNow |
Creates an incident in ServiceNow. |
|
Add attachment to incident in ServiceNow |
Uploads an attachment to a ServiceNow incident record. |
|
|
Get categories in ServiceNow |
Gets all categories in ServiceNow. |
|
|
Get assignment groups in ServiceNow |
Gets all assignment groups in ServiceNow. |
|
|
Get impacts in ServiceNow |
Gets all impact types in ServiceNow. |
|
|
Get urgencies in ServiceNow |
Gets all urgency levels in ServiceNow. |
|
|
Get states in ServiceNow |
Gets all incident states in ServiceNow. |
|
|
Update an incident in ServiceNow |
Updates an incident in ServiceNow. |
|
|
Get incidents in ServiceNow |
Gets list of all incidents in ServiceNow. |
|
|
Get priorities in ServiceNow |
Get priorities for tickets in ServiceNow. |
|
|
Get system users in ServiceNow |
Gets all system users in ServiceNow. |
|
|
Delete an incident in ServiceNow |
Deletes an incident in ServiceNow. |
|
|
Get comments in ServiceNow |
Fetches Additional Comments for any ServiceNow record (Incident, Request, HR Case, and so on) using the record's |
|
|
Knowledge Article Manager |
Create a knowledge article in ServiceNow |
Creates a knowledge article in ServiceNow. |
|
Get knowledge categories in ServiceNow |
Gets all knowledge categories in ServiceNow. |
|
|
Get knowledge bases in ServiceNow |
Gets all knowledge bases in ServiceNow. |
|
|
Get knowledge topics in ServiceNow |
Gets all knowledge topics in ServiceNow. |
|
|
Get article types in ServiceNow |
Gets all article types in ServiceNow. |
|
|
Get workflow states in ServiceNow |
Gets all workflow states for knowledge articles in ServiceNow. |
|
|
Delete a knowledge article in ServiceNow |
Deletes a knowledge article in ServiceNow. |
|
|
Get knowledge articles in ServiceNow |
Gets list of knowledge articles in ServiceNow. |
|
|
Update a knowledge article in ServiceNow |
Updates a knowledge article in ServiceNow. |
|
|
Ticket Manager |
Create a ticket in ServiceNow |
Creates a ticket in ServiceNow. |
|
Get assignment groups in ServiceNow |
Gets all assignment groups in ServiceNow. |
|
|
Get priorities in ServiceNow |
Gets priorities for tickets in ServiceNow. |
|
|
Delete a ticket in ServiceNow |
Deletes a ticket in ServiceNow. |
|
|
Update a ticket in ServiceNow |
Updates a ticket in ServiceNow. |
|
|
Get tickets in ServiceNow |
Gets list of all tickets in ServiceNow. |
|
|
Get states in ServiceNow |
Gets all incident states in ServiceNow. |
|
|
Get impacts in ServiceNow |
Gets all impact types in ServiceNow. |
|
|
Get urgencies in ServiceNow |
Gets all urgency levels in ServiceNow. |
|
|
Get system users in ServiceNow |
Gets all system users in ServiceNow. |
|
|
Get comments in ServiceNow |
Fetches Additional Comments for any ServiceNow record (Incident, Request, HR Case, and so on) using the record's |
|
|
ServiceNow Policy Manager |
Get policy from ServiceNow |
Get policy details from ServiceNow. |
|
User Manager |
Create a system user in ServiceNow |
Creates a user in ServiceNow. |
|
Delete a system user in ServiceNow |
Deletes a user in ServiceNow. |
|
|
Get system users in ServiceNow |
Gets list of all system users in ServiceNow. |
|
|
Get companies in ServiceNow |
Gets all companies in ServiceNow. |
|
|
Get countries in ServiceNow |
Gets all countries in ServiceNow. |
|
|
Get departments in ServiceNow |
Gets all departments in ServiceNow. |
|
|
Get genders in ServiceNow |
Gets all genders in ServiceNow. |
|
|
Get time zones in ServiceNow |
Gets all time zones in ServiceNow. |
|
|
Update a system user in ServiceNow |
Updates a system user in ServiceNow. |
|
|
Record Manager in ServiceNow |
Create record in ServiceNow |
Creates a record in any chosen table (for example, incident, asset, problem, employee profile, CMDB item). Automatically validates required fields. |
|
Get records in ServiceNow |
Retrieves records from a specified table. Supports dynamic filters (by state, priority, category, CI, location, and so on). |
|
|
Get tables in ServiceNow |
Returns all accessible tables (modules) such as Incident, Asset, CMDB CI, Problem, Vendor, HR Profile, Knowledge, Finance Cost Center, and so on. |
|
|
Get task SLA in ServiceNow |
Fetches SLA tracking on tasks (for example, resolved time, breach time, actual vs. expected completion). |
|
|
Get table fields in ServiceNow |
Retrieves field names, types, constraints, related lists, and column metadata for any table. |
|
|
Update record in ServiceNow |
Updates a specific record (using ID) with attributes like state, priority, assignment group, description, CI, and so on. |
|
|
Get record count in ServiceNow |
Returns the number of records in a table based on filters (for example, count of breached SLAs, pending approvals). |
|
|
Get assignment group in ServiceNow |
Retrieves assignment groups relevant to tickets, HR tasks, finance approvals, or asset responsibility. |
|
|
Get priorities in ServiceNow |
Lists system-defined priorities and their weighting. |
|
|
Get state in ServiceNow |
Returns all permitted workflow states (for example, New, Assigned, In Progress, Pending, Approved, Resolved, Closed). |
|
|
Get impact in ServiceNow |
Provides business impact levels such as Enterprise, Department, Area, Team, or Individual. |
|
|
Get urgencies in ServiceNow |
Provides urgency levels such as Low, Medium, High, Critical. |
|
|
Get categories in ServiceNow |
Fetches categories under any module (for example, Incident types, Service catalog categories, HR case categories). |
|
|
Get configuration items in ServiceNow |
Retrieves list or details of configuration items (servers, assets, business services, applications). |
|
|
Get cost centres in ServiceNow |
Lists cost centers for finance-related chargeback, Opex allocation, or asset cost mapping. |
|
|
Get countries in ServiceNow |
Returns countries configured for locations, user profiles, vendor profiles, or service coverage. |
|
|
Get due in ServiceNow |
Calculates remaining time before record breaches due dates/SLA deadlines (for example, time to violation). |
|
|
Get gender in ServiceNow |
Returns gender classification values used in HR tables and user management schema. |
|
|
Get install status in ServiceNow |
Retrieves installation/Deployment status of assets or configuration items (for example, In use, Pending install, Retired). |
|
|
Get knowledge bases in ServiceNow |
Lists knowledge bases available (IT, HR, Finance, Security, Employee Self-Service). |
|
|
Get knowledge categories in ServiceNow |
Retrieves categories under any knowledge base (FAQs, Service procedures, Technical docs, HR policy). |
|
|
Get knowledge topics in ServiceNow |
Fetches granular topic classification under knowledge categories for fine-level search & tagging. |
|
|
Get sources in ServiceNow |
Lists sources associated with records or assets (for example, Purchased, Leased, Cloud Contract, Vendor Supplied). |
|
|
Request Manager in ServiceNow |
Create request in ServiceNow |
Creates a new service request with user inputs such as requester, category, urgency, impact, description, and attachments (if applicable). |
|
Get requests in ServiceNow |
Retrieves a list of service requests. Supports filters like requester, status, priority, state, assignment group, impact, urgency, and created time. |
|
|
Get assignment group in ServiceNow |
Fetches available assignment groups to identify appropriate routing paths for tickets and service requests. |
|
|
Get system user in ServiceNow |
Retrieves system users who can act as requesters, approvers, or assignees. Useful for task routing. |
|
|
Get urgencies in ServiceNow |
Returns the list of urgency levels configured in the system (for example, Low, Moderate, High, Critical). |
|
|
Get impacts in ServiceNow |
Retrieves impact levels (for example, Single User, Department, Multiple Teams, Enterprise). Helps in priority calculation. |
|
|
Get priorities in ServiceNow |
Returns priority levels used for ticket triaging. Can map urgency-impact matrix if supported. |
|
|
Get states in ServiceNow |
Retrieves all possible service request states (for example, New, Open, In Progress, Pending Approval, Resolved, Closed). |
|
|
Delete request in ServiceNow |
Deletes an existing service request based on the request ID. Prevents unauthorized deletion by validating permissions. |
|
|
Get request state in ServiceNow |
Retrieves current and historical state transitions for any request, enabling audit, RCA, and SLA tracking. |
|
|
Get member by group in ServiceNow |
Retrieves users belonging to a specific assignment group to facilitate request routing and ownership. |
|
|
Get locations in ServiceNow |
Returns physical or organizational locations associated with users or requests (for example, branch, city, building, floor). |
|
|
Get approval state in ServiceNow |
Fetches approval stages and statuses (for example, Pending, Approved, Rejected) for a request, enabling workflow automation. |
|
|
Update a request in ServiceNow |
Updates request attributes like assignment group, urgency, description, comments, approval state, priority, or any metadata fields. |
|
|
Get comments in ServiceNow |
Fetches Additional Comments for any ServiceNow record (Incident, Request, HR Case, and so on) using the record's |
|
|
Knowledge manager in ServiceNow |
Get knowledge articles in ServiceNow |
Retrieves the list of knowledge articles from ServiceNow with intelligent search capabilities. |
|
Get knowledge bases in ServiceNow |
Retrieves a list of ServiceNow knowledge bases. |
TestRail
|
Agent name |
Tool name |
Description |
|---|---|---|
|
Section and suite management in TestRail |
List test sections in TestRail |
Retrieve sections for a given TestRail project and test suite. |
|
Create test section in TestRail |
Create a new section within a given TestRail project and suite. |
|
|
List test projects in TestRail |
Retrieve projects from TestRail. |
|
|
List test suites in TestRail |
Retrieve test suites for a given TestRail project. |
|
|
Test case management in TestRail |
Get test cases in TestRail |
Retrieve all test case types from TestRail. |
|
Get projects in TestRail |
Retrieve projects from TestRail. |
|
|
Get test suites in TestRail |
List Test Suites in TestRail. |
|
|
Update test case in TestRail |
Updates a TestRail test case with the provided field values. |
|
|
Get case priorities in TestRail |
Retrieve all test case priorities from TestRail. |
|
|
Get case types in TestRail |
Retrieve all test case types from TestRail. |
|
|
Get users in TestRail |
Retrieve users from TestRail. |
|
|
Get test case templates in TestRail |
Retrieve all test case templates for a given TestRail project. |
|
|
Get sections in TestRail |
Retrieve sections for a given TestRail project and test suite. |
|
|
Create test case in TestRail |
Create a new test case in a given TestRail section. |
|
|
Get test case fields in TestRail |
Retrieve applicable and active TestRail test case fields. |
|
|
Get milestones in TestRail |
Retrieve milestones for a given TestRail project. |
|
|
Delete test case in TestRail |
Deletes a test case in TestRail. |
|
|
Upload test Case in TestRail |
Uploads bulk test cases to TestRail. |
|
|
Test milestone management in TestRail |
Create milestone in TestRail |
Create a milestone in a given TestRail project. |
|
List test projects in TestRail |
Retrieve projects from TestRail. |
|
|
List milestones in TestRail |
Retrieve milestones for a given TestRail project. |
|
|
Delete milestones in TestRail |
Deletes a milestone in TestRail. |
|
|
Update milestone in TestRail |
Updates a milestone in TestRail. |
|
|
Test plan management in TestRail |
List test projects in TestRail |
Retrieve projects from TestRail. |
|
Close test plan in TestRail |
Closes an existing test plan in TestRail. |
|
|
List test plans in TestRail |
Retrieve test plans for a given TestRail project. |
|
|
List milestones in TestRail |
Retrieve milestones for a given TestRail project. |
|
|
List test case in TestRail |
Retrieve reports from TestRail. |
|
|
List test suites in TestRail |
Retrieve test suites for a given TestRail project. |
|
|
Update test plan in TestRail |
Updates a test plan in Test Rail. |
|
|
Create test plan in TestRail |
Create a new test plan for a project in test rail. |
|
|
Delete test plan in TestRail |
Deletes a test plan in TestRail. |
|
|
Test suite management in TestRail |
List test projects in TestRail |
Retrieve projects from TestRail. |
|
List test suites in TestRail |
Retrieve test suites for a given TestRail project. |
|
|
Test run management in TestRail |
List test runs in TestRail |
Retrieve test runs for a given TestRail project. |
|
Get test run details in TestRail |
Retrieve details of a single run from TestRail. |
|
|
List test projects in TestRail |
Retrieve projects from TestRail. |
|
|
List test suites in TestRail |
Retrieve test suites for a given TestRail project. |
|
|
List milestones in TestRail |
Retrieve milestones for a given TestRail project. |
|
|
Close test run in TestRail |
Close a TestRail test run. |
|
|
Create test run in TestRail |
Create a new TestRail test run under a given project. |
|
|
Get test run result in TestRail |
Retrieve details of test run results from TestRail. |
|
|
Test report management in TestRail |
List test reports in TestRail |
List test reports in TestRail. |
|
List test projects in TestRail |
Retrieve projects from TestRail. |
|
|
Get all reports in TestRail |
Retrieve reports from TestRail. |
|
|
Test project management in TestRail |
List test projects in TestRail |
Retrieve projects from TestRail. |
|
Test user management in TestRail |
Get user by email in TestRail |
Retrieve a TestRail user details by email. |
|
Get users in TestRail |
Retrieve users from TestRail. |
Zendesk
|
Agent name |
Tool name |
Description |
|---|---|---|
|
Zendesk Organization Agent |
Create organization in Zendesk |
Creates an organization in the Zendesk platform. |
|
Get existing organization in Zendesk |
Retrieves all existing organizations in Zendesk platform. |
|
|
Update existing organization in Zendesk |
Updates details of existing organization in Zendesk platform. |
|
|
Add tag to an organization in Zendesk |
Adds a tag to an organization in Zendesk. |
|
|
Delete tag from an organization in Zendesk |
Deletes a tag from an organization in Zendesk. |
|
|
List all Tags in Zendesk |
Lists all tags in Zendesk. |
|
|
Get group in Zendesk |
Retrieves all groups in Zendesk. |
|
|
Get custom fields in Zendesk |
Retrieves all custom fields in Zendesk. |
|
|
Zendesk Article Agent |
Create article in Zendesk |
Creates an article in Zendesk platform. |
|
Search for article in Zendesk |
Searches for article in Zendesk platform. |
|
|
Update existing article in Zendesk |
Updates existing article in Zendesk platform. |
|
|
Delete article in Zendesk |
Deletes article in Zendesk platform. |
|
|
List permission groups in Zendesk |
Lists permission group in Zendesk platform. |
|
|
List user segment in Zendesk |
Lists user segment within the Zendesk platform. |
|
|
List section in Zendesk |
Lists Section in Zendesk platform. |
|
|
Zendesk Ticket Agent |
Create a ticket in Zendesk |
Creates a ticket in Zendesk. |
|
Retrieve logged ticket in Zendesk |
Retrieves logged tickets in Zendesk. |
|
|
Update ticket details in Zendesk |
Updates ticket details in Zendesk. |
|
|
Get ticket comments in Zendesk |
Helps retrieve comments on a ticket in Zendesk. |
|
|
Add tag for a ticket in Zendesk |
Adds a tag on a ticket in Zendesk platform. |
|
|
Delete tag for a ticket in Zendesk |
Deletes tag for a ticket in Zendesk platform. |
|
|
List all tags in Zendesk |
Lists all tags in Zendesk platform. |
|
|
Get ticket status in Zendesk |
Retrieves ticket status in Zendesk platform. |
|
|
Get group in Zendesk |
Gets group details in Zendesk platform. |
|
|
Get users in Zendesk |
Gets users list in Zendesk platform. |
|
|
Get custom fields in Zendesk |
Gets custom fields in Zendesk platform. |
|
|
Update ticket with Attachment |
Updates ticket with attachment. |
|
|
Zendesk Group Agent |
Create a group in Zendesk |
Creates a group in Zendesk platform. |
|
Get all groups in Zendesk |
Retrieves all groups in Zendesk platform. |
|
|
Update group details in Zendesk |
Updates group details in Zendesk platform. |
|
|
Delete group in Zendesk |
Deletes a group in Zendesk platform. |
|
|
Zendesk Object Agent |
Get custom Object in Zendesk |
Retrieves custom objects in Zendesk. |
|
Get custom object records in Zendesk |
Retrieves custom objects records in Zendesk. |
|
|
Get custom object field in Zendesk |
Retrieves custom object field in Zendesk. |
|
|
Create custom object record in Zendesk |
Creates a custom object in Zendesk. |
|
|
Update custom object record in Zendesk |
Updates custom object in Zendesk platform. |
|
|
Delete custom object record in Zendesk |
Deletes custom object in Zendesk platform. |
|
|
Zendesk User Agent |
Create User in Zendesk |
Creates a user in Zendesk platform. |
|
List users in Zendesk |
Retrieves users in Zendesk platform. |
|
|
Update user in Zendesk |
Updates user details in Zendesk platform. |
|
|
Delete user in Zendesk |
Deletes a user in Zendesk platform. |
|
|
Add tags in Zendesk |
Adds a tag to a user in Zendesk platform. |
|
|
Delete tags in Zendesk |
Deletes a tag in Zendesk platform. |
|
|
Get user identity in Zendesk |
Gets user identity in Zendesk platform. |
|
|
List tags in Zendesk |
Lists tags in Zendesk platform. |
|
|
Update user identity in Zendesk |
Updates user identity in Zendesk platform. |
|
|
Get organizations in Zendesk |
Gets the organization details of the user in Zendesk platform. |
|
|
Create user identity in Zendesk |
Creates user identity in Zendesk platform. |
IBM Targetprocess
|
Agent name |
Tool name |
Description |
|---|---|---|
|
Custom Object Management in IBM Targetprocess |
Get custom objects in IBM Targetprocess |
Retrieve a list of all custom objects configured within Targetprocess to understand available extensions beyond native entities. |
|
Get custom object fields in IBM Targetprocess |
Access metadata and field definitions of a specific custom object to understand its structure and data schema. |
|
|
Delete custom object record in IBM Targetprocess |
Remove unwanted or obsolete custom object records to maintain data hygiene and relevance. |
|
|
Get custom object records in IBM Targetprocess |
Fetch all records stored under a given custom object, enabling visibility into extended datasets. |
|
|
Create custom object record in IBM Targetprocess |
Add new entries to custom objects, allowing tailored tracking of organization-specific data points or workflows. |
|
|
Get bug details in IBM Targetprocess |
Fetch existing bugs from IBM Targetprocess to monitor defects, prioritize issues, and track resolution status in real time. |
|
|
Get builds in IBM Targetprocess |
Access build data linked to releases or development cycles for traceability. |
|
|
Get epics in IBM Targetprocess |
List all epics with their current states, helping teams track progress, dependencies, and delivery readiness. |
|
|
Get feature in IBM Targetprocess |
Retrieve details of existing features to monitor progress, status, and ownership across projects. |
|
|
Get iteration goals in IBM Targetprocess |
Retrieve goals defined for specific iterations or sprints to ensure alignment between planning and execution. |
|
|
Get milestone in IBM Targetprocess |
Retrieve milestone details to align epic progress with key delivery checkpoints and timelines. |
|
|
Get packages in IBM Targetprocess |
Fetch packages related to an epic to provide a consolidated view of associated artifacts and components. |
|
|
Get priorities in IBM Targetprocess |
Access priority data to rank epics based on business impact and delivery urgency. |
|
|
Get products in IBM Targetprocess |
Access product data to link features to product lines and ensure alignment with product roadmaps. |
|
|
Get releases in IBM Targetprocess |
Retrieve release information to map features to planned delivery cycles and timelines. |
|
|
Get solutions in IBM Targetprocess |
Retrieve solution details to associate features with higher-level business capabilities and contexts. |
|
|
Get states in IBM Targetprocess |
Retrieve all possible states for features to track progress and streamline lifecycle transitions. |
|
|
Get teams in IBM Targetprocess |
Identify teams assigned to epics to improve coordination, accountability, and visibility across programs. |
|
|
Get user stories in IBM Targetprocess |
Access user stories linked to tasks to ensure traceability from requirements to execution. |
|
|
Get custom fields in IBM Targetprocess |
Access and use task-specific custom fields to support unique reporting and data enrichment needs. |
|
|
Get job profile of user in IBM Targetprocess |
Access job titles and responsibilities to better manage role-to-project mapping and workforce planning. |
|
|
Get location for user in IBM Targetprocess |
Retrieve location data to support distributed workforce management and region-based reporting. |
|
|
Get program in IBM Targetprocess |
Fetch Program details to associate projects under broader initiatives and ensure strategic alignment. |
|
|
Get projects in IBM Targetprocess |
Retrieve a list of all projects along with their key details for visibility and reporting across the organization. |
|
|
Get roles for user in IBM Targetprocess |
Retrieve assigned user roles to understand permissions and access levels within the workspace. |
|
|
Get severities in IBM Targetprocess |
Access the severity scale used for issues, bugs, or tasks to prioritize problem resolution. |
|
|
Get tasks in IBM Targetprocess |
Retrieve all tasks or specific task details to gain visibility into work progress and ownership. |
|
|
Get user in IBM Targetprocess |
Fetch complete user profiles and details for audits, access reviews, or team analytics. |
|
|
Update Custom Objects in TargetProcess |
Modify an existing custom object record to reflect changes in data, attributes, or relationships. |
|
|
Bug Management in IBM Targetprocess |
Get comments in IBM Targetprocess |
Retrieve all comment on work items or bugs, providing teams with context and discussion history to make informed decisions and stay aligned in IBM Targetprocess. |
|
Get bug details in IBM Targetprocess |
Fetch existing bugs from IBM Targetprocess to monitor defects, prioritize issues, and track resolution status in real time. |
|
|
Create bug in IBM Targetprocess |
Automate bug creation to streamline defect reporting, ensure accurate tracking, and reduce manual entry across projects. |
|
|
Get project details in IBM Targetprocess |
Access all projects and associated metadata, helping teams quickly view project scope, status, and details for better planning and management. |
|
|
Entity priorities in IBM Targetprocess |
Retrieve priority levels for various entity types to guide issue triaging and decision-making based on business or project criticality. |
|
|
Entity state in IBM Targetprocess |
Fetch all possible states of work items to track progress, identify bottlenecks, and maintain accurate lifecycle management. |
|
|
Custom fields in IBM Targetprocess |
Retrieve custom fields defined in IBM Targetprocess to access specialized data, reporting metrics, or project-specific attributes. |
|
|
Update comment in IBM Targetprocess |
Modify existing comment to correct information, add updates, or maintain a clear communication trail within work items. |
|
|
Add comment in IBM Targetprocess |
Post new comment on work items or bugs to facilitate collaboration, provide updates, and document decisions effectively. |
|
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Get states by entity type in IBM Targetprocess |
Retrieves states by entity types in IBM TargetProcess. |
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Update bug in IBM Targetprocess |
Modify existing bug to correct information, add updates, and maintain a clear communication trail within work items. |
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Get teams by project in IBM Targetprocess |
Retrieve all teams associated with a specific project to understand ownership, workload distribution, and collaboration structures. |
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Get milestones in IBM Targetprocess |
Fetch key milestones across projects to track progress and delivery timelines. |
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Get packages in IBM Targetprocess |
Access package information that groups related features or deliverables for streamlined management. |
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Get features in IBM Targetprocess |
Retrieve feature details to monitor product capabilities and their delivery status. |
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Get user stories in IBM Targetprocess |
List all user stories to track implementation progress and backlog priorities. |
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Get users in IBM Targetprocess |
Retrieve user profiles to understand who’s participating in each project and their assigned roles. |
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Get builds in IBM Targetprocess |
Access build data linked to releases or development cycles for traceability. |
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Get epics in IBM Targetprocess |
Fetch epics to visualize higher-level business initiatives and their connected stories or features. |
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Get products in IBM Targetprocess |
List product entities for portfolio-level visibility and reporting. |
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Get solutions in IBM Targetprocess |
Retrieve solution groupings that connect related products or initiatives across projects. |
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Get releases in IBM Targetprocess |
Fetch release records to align delivery milestones with builds and packages. |
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Get severities in IBM Targetprocess |
Access the severity scale used for issues, bugs, or tasks to prioritize problem resolution. |
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Get iteration goals in IBM Targetprocess |
Retrieve goals defined for specific iterations or sprints to ensure alignment between planning and execution. |
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Epic Management in IBM Targetprocess |
Create epic in IBM Targetprocess |
Create epic to standardize portfolio planning and reduce manual setup time for new initiatives. |
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Get projects in IBM Targetprocess |
Fetch available projects to associate epics with the right initiatives and maintain organizational structure. |
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Update epic in IBM Targetprocess |
Modify epic details such as status, owner, or description to keep information accurate and up to date. |
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Custom fields in IBM Targetprocess |
Access and use custom fields for epics to manage project-specific attributes and reporting needs. |
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Get builds in IBM Targetprocess |
Retrieve build information to link technical deliverables with higher-level epics and ensure traceability. |
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Get packages in IBM Targetprocess |
Fetch packages related to an epic to provide a consolidated view of associated artifacts and components. |
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Get priorities in IBM Targetprocess |
Access priority data to rank epics based on business impact and delivery urgency. |
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Get teams in IBM Targetprocess |
Identify teams assigned to epics to improve coordination, accountability, and visibility across programs. |
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Get milestone in IBM Targetprocess |
Retrieve milestone details to align epic progress with key delivery checkpoints and timelines. |
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Get comments in IBM Targetprocess |
Gets a list of comments from IBM Targetprocess. |
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Update comments in IBM Targetprocess |
Updates a comment in IBM Targetprocess. |
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Get epics in IBM Targetprocess |
List all epics with their current states, helping teams track progress, dependencies, and delivery readiness. |
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Get comment in IBM Targetprocess |
Retrieve existing comment on epics to understand past discussions, decisions, and context. |
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Update comment in IBM Targetprocess |
Edit existing comment to correct information or add new updates seamlessly. |
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Add comment in IBM Targetprocess |
Post new comment on epics to enhance collaboration and maintain an ongoing communication trail. |
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Get priorities by entity type in IBM Targetprocess |
Retrieves priorities by entity type in IBM Targetprocess. |
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Feature Management in IBM Targetprocess |
Get feature in IBM Targetprocess |
Retrieve details of existing features to monitor progress, status, and ownership across projects. |
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Create feature in IBM Targetprocess |
Create feature to standardize workflow initiation and accelerate backlog management. |
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Get custom fields in IBM Targetprocess |
Access custom field data to enrich features with project-specific attributes and reporting flexibility. |
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Get projects in IBM Targetprocess |
Fetch project details to associate features with the right initiatives and maintain organizational alignment. |
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Update feature in IBM Targetprocess |
Modify feature details such as priority, state, or owner to reflect ongoing changes in delivery progress. |
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Get builds in IBM Targetprocess |
Retrieve build information linked to features for better traceability between code changes and business value. |
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Get packages in IBM Targetprocess |
Fetch package details to connect relevant artifacts and dependencies to the associated feature. |
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Get products in IBM Targetprocess |
Access product data to link features to product lines and ensure alignment with product roadmaps. |
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Get solutions in IBM Targetprocess |
Retrieve solution details to associate features with higher-level business capabilities and contexts. |
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Get priorities in IBM Targetprocess |
Fetch priority data to help teams rank and plan features based on business value and urgency. |
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Get releases in IBM Targetprocess |
Retrieve release information to map features to planned delivery cycles and timelines. |
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Get teams in project in IBM Targetprocess |
Identify project teams responsible for feature delivery to enhance visibility and accountability. |
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Get milestone in IBM Targetprocess |
Fetch milestone data to align feature progress with key delivery checkpoints and objectives. |
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Get states in IBM Targetprocess |
Retrieve all possible states for features to track progress and streamline lifecycle transitions. |
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Get comment in IBM Targetprocess |
View existing comment on features to understand context, discussions, and prior decisions. |
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Add comment in IBM Targetprocess |
Post new comment to enhance collaboration, provide updates, and document key communications. |
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Update comment in IBM Targetprocess |
Edit existing comment to maintain clarity, update progress notes, or correct details. |
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Get epics in IBM Targetprocess |
List all epics with their current states, helping teams track progress, dependencies, and delivery readiness. |
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Project Management in IBM Targetprocess |
Get projects in IBM Targetprocess |
Retrieve a list of all projects along with their key details for visibility and reporting across the organization. |
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Create project in IBM Targetprocess |
Create project to ensure consistency, reduce setup time, and streamline onboarding of new initiatives. |
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Get users in IBM Targetprocess |
Fetch all users or team members assigned to projects to improve coordination and role-based access management. |
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Get custom field in IBM Targetprocess |
Access project-specific custom fields for enhanced reporting, data enrichment, and configuration flexibility. |
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Get state in IBM Targetprocess |
Retrieve possible project states or stages to monitor progress and maintain lifecycle consistency. |
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Get program in IBM Targetprocess |
Fetch program details to associate projects under broader initiatives and ensure strategic alignment. |
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Update project detail in IBM Targetprocess |
Modify project information — such as descriptions, owners, or states — to keep records accurate and up to date. |
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Get comment in IBM Targetprocess |
View all comment associated with a project to understand collaboration history and decision context. |
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Update comment in IBM Targetprocess |
Edit existing comment to refine communication, clarify updates, or correct information. |
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Add comment in IBM Targetprocess |
Post new comment to enhance collaboration and maintain continuous documentation across project discussions. |
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User Management in IBM Targetprocess |
Get roles for user in IBM Targetprocess |
Retrieve assigned user roles to understand permissions and access levels within the workspace. |
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Get projects in IBM Targetprocess |
Access projects linked to each user to map contributions, responsibilities, and team alignment. |
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Create user in IBM Targetprocess |
Automate user onboarding by creating new profiles with predefined attributes and access roles. |
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Delete user in IBM Targetprocess |
Safely remove users no longer active in the system to maintain security and data hygiene. |
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Get user in IBM Targetprocess |
Fetch complete user profiles and details for audits, access reviews, or team analytics. |
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Update user in IBM Targetprocess |
Modify user information such as name, department, contact, or job details for accurate records. |
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Get location for user in IBM Targetprocess |
Retrieve location data to support distributed workforce management and region-based reporting. |
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Get job profile of user in IBM Targetprocess |
Access job titles and responsibilities to better manage role-to-project mapping and workforce planning. |
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Get custom fields in IBM Targetprocess |
Fetch additional user-specific custom data to support tailored reporting and organizational needs. |
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User Story Management in IBM Targetprocess |
Update user story in IBM Targetprocess |
Modify user story details such as description, status, or ownership to reflect real-time progress and scope changes. |
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Get user story in IBM Targetprocess |
Retrieve one or more user stories to monitor progress, priorities, and dependencies. |
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Create user story in IBM Targetprocess |
Quickly create new user stories with predefined templates or parameters to standardize backlog management. |
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Get projects in IBM Targetprocess |
Access related project details to ensure each user story is properly linked to the right initiative. |
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Get features in IBM Targetprocess |
Fetch features associated with user stories to maintain traceability between epics, features, and stories. |
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Get milestone in IBM Targetprocess |
Retrieve milestones to track how stories contribute toward upcoming releases or project phases. |
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Get state by entity in IBM Targetprocess |
Retrieve all possible workflow states (for example, New, In Progress, Done) for a given entity type such as Epic, Feature, or Bug, enabling visibility into process stages. |
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Get products in IBM Targetprocess |
Retrieve product details linked to user stories to ensure alignment with product roadmaps. |
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Get solution in IBM Targetprocess |
Fetch solution-level context to understand how user stories fit into the broader enterprise architecture. |
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Get custom fields in IBM Targetprocess |
Access user story–specific custom fields for enhanced flexibility in data capture and reporting. |
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Get project in IBM Targetprocess |
Retrieve specific project information to maintain a direct link between stories and delivery units. |
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Get builds in IBM Targetprocess |
Fetch build information to connect story completion with deployment and release cycles. |
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Get packages in IBM Targetprocess |
Access package details associated with stories to maintain dependency and version traceability. |
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Get comment in IBM Targetprocess |
Retrieve all story-related comment to maintain visibility into collaboration history. |
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Update comment in IBM Targetprocess |
Edit existing comment to keep discussions current and relevant. |
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Add comment in IBM Targetprocess |
Add new comment to facilitate context-rich collaboration and faster clarifications among team members. |
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Task Management in IBM Targetprocess |
Get tasks in IBM Targetprocess |
Retrieve all tasks or specific task details to gain visibility into work progress and ownership. |
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Create task in IBM Targetprocess |
Quickly create new tasks with predefined templates or parameters to accelerate work assignment and consistency. |
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Update task in IBM Targetprocess |
Modify existing task information such as priority, status, or ownership to reflect real-time updates and progress. |
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Get projects in IBM Targetprocess |
Access linked projects for each task to maintain context and ensure alignment with higher-level initiatives. |
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Get state by entity in IBM Targetprocess |
Fetch lifecycle states applicable to tasks for accurate tracking through different workflow stages. |
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Add comment in IBM Targetprocess |
Enhance collaboration by adding comment to tasks for better context, feedback, and traceability. |
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Get team for project in IBM Targetprocess |
Retrieve team details associated with specific projects to assign or coordinate tasks effectively. |
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Get user stories in IBM Targetprocess |
Access user stories linked to tasks to ensure traceability from requirements to execution. |
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Get priorities in IBM Targetprocess |
Fetch predefined task priorities to categorize and manage workload efficiently. |
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Get custom fields in IBM Targetprocess |
Access and use task-specific custom fields to support unique reporting and data enrichment needs. |
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Get milestone in IBM Targetprocess |
Retrieve milestones to track task progress against key delivery checkpoints and timelines. |
What to do next
To explore related agents, refer to the Agents for IT operations section.