Tools for IT

IT tools are designed to streamline, automate, and enhance various IT-related tasks. Following are the available IT tools with a brief description outlining their purpose and functionality:

Adobe Workfront

Agent name	Tool name	Description
User and access management	Create user in Adobe Workfront	Creates a user in Adobe Workfront.
	List users in Adobe Workfront	Lists users in Adobe Workfront.
	Update user in Adobe Workfront	Updates an user in Adobe Workfront.
	List groups in Adobe Workfront	Lists groups in Adobe Workfront.
	List access levels in Adobe Workfront	Lists access levels in Adobe Workfront.
	List approval processes in Adobe Workfront	Lists approval processes in Adobe Workfront.
Project and task management	Create project in Adobe Workfront	Creates a project in Adobe Workfront.
	Delete project in Adobe Workfront	Deletes a project in Adobe Workfront.
	List projects in Adobe Workfront	Lists projects in Adobe Workfront.
	Update project in Adobe Workfront	Updates a project in Adobe Workfront.
	Create task in Adobe Workfront	Creates a task in Adobe Workfront.
	Delete task in Adobe Workfront	Deletes task in Adobe Workfront.
	List all tasks in Adobe Workfront	Lists all tasks in Adobe Workfront.
	Update task in Adobe Workfront	Updates a task in Adobe Workfront.
	List documents in Adobe Workfront	Lists documents in Adobe Workfront.
	List portfolios in Adobe Workfront	Lists portfolios in Adobe Workfront.
Portfolio and program management	Create portfolio in Adobe Workfront	Creates a portfolio in Adobe Workfront.
	Delete portfolio in Adobe Workfront	Deletes a portfolio in Adobe Workfront.
	List portfolios in Adobe Workfront	Lists portfolios in Adobe Workfront.
	Update portfolio in Adobe Workfront	Updates a portfolio in Adobe Workfront.
	Create program in Adobe Workfront	Creates a program in Adobe Workfront.
	Delete program in Adobe Workfront	Deletes a program in Adobe Workfront.
	List programs in Adobe Workfront	Lists programs in Adobe Workfront.
	Update program in Adobe Workfront	Updates program in Adobe Workfront.
	List scorecards in Adobe Workfront	Lists scorecards in Adobe Workfront.
	List users in Adobe Workfront	Retrieves a list of users from Adobe Workfront.
	List groups in Adobe Workfront	Gets a list of groups from Adobe Workfront.
Issue management	Create an issue in Adobe Workfront	Creates an issue in Adobe Workfront.
	Delete issue in Adobe Workfront	Deletes an issue in Adobe Workfront.
	List issues in Adobe Workfront	Lists issues in Adobe Workfront.
	Update an issue in Adobe Workfront	Updates an issue in Adobe Workfront.
	List projects in Adobe Workfront	Gets a list of projects from Adobe Workfront.
	List users in Adobe Workfront	Gets a list of users from Adobe Workfront.

GitLab

Agent name	Tool name	Description
DevOps Management with GitLab
Project Management with GitLab	Get projects in GitLab	Retrieve a list of GitLab projects to identify where CI/CD jobs are executed and managed.
	Create label in GitLab	Create new labels within projects to categorize issues, merge requests, or tasks for better workflow organization.
	Create project in GitLab	Automatically create new projects with predefined templates or configurations, ensuring consistency and faster onboarding for new repositories.
	Update project in GitLab	Modify existing project details such as name, description, visibility, or settings to maintain up-to-date information across teams.
Branch Management with GitLab	Create branch in GitLab	Create new branches from specified base branches to enable parallel development and structured version control.
	Get branch in GitLab	Retrieve a list of branches within a GitLab project to maintain visibility over active development streams.
	Get projects in GitLab	Access all available projects to map branch operations and manage repositories efficiently.
	Get files by branch in GitLab	Fetch file details or contents from a specific branch to support reviews, audits, or build processes.
	Get folders by branch in GitLab	Retrieve folder structures from a chosen branch to enable repository exploration and content organization.
	Delete branch in GitLab	Safely remove obsolete or merged branches to maintain a clean, optimized repository structure.
Merge Request Management with GitLab	Create merge request in GitLab	Initiate new merge requests to propose, review, and integrate code changes between branches in a structured workflow.
	Get projects in GitLab	Fetch all available projects to identify repositories where merge requests can be created or managed.
	Get milestones in GitLab	Retrieve milestones linked to projects to align merge requests with release goals and delivery timelines.
	Get branches in GitLab	Access project branches to define the source and target for merge requests and ensure proper version alignment.
	Get merge requests in GitLab	Retrieve existing merge requests for tracking review progress, approval status, and integration pipelines.
	Delete merge request in GitLab	Safely remove obsolete or invalid merge requests to maintain a clean and relevant review queue.
	Accept a merge request in GitLab	Automatically approve and merge validated requests, streamlining the code integration process and reducing manual effort.
Milestone Management with GitLab	Create milestone in GitLab	Create new milestones to define key delivery goals, deadlines, and progress checkpoints across projects.
	Get projects in GitLab	Retrieve available projects to associate milestones with the correct repositories and teams.
	Get milestones in GitLab	Fetch all milestones across projects for visibility into delivery timelines, due dates, and progress metrics.
	Update milestone in GitLab	Modify existing milestones — including titles, descriptions, or due dates — to reflect evolving project priorities or changes in scope.
Tag Management with GitLab	Get tags in GitLab	Access Git tags that serve as version identifiers, enabling structured release management.
	Get projects in GitLab	Fetch all projects to identify repositories where tagging operations can be performed.
	Get branch in Gitlab	List available branches to select the correct code line for tagging and versioning.
	Get commits in GitLab	Access commit details for tracking changes and associating tags with specific code revisions.
	Create tag in GitLab	Generate a new tag tied to a specific commit or branch to create version checkpoints or release markers.
Release Management with GitLab	Get releases in GitLab	Retrieve all existing releases within a GitLab project, including version details, changelogs, and associated assets.
	Create release in GitLab	Publish a new release by linking milestones, tags, and branches to mark significant delivery points in your CI/CD process.
	Get projects in GitLab	Fetch a list of available GitLab projects to select the appropriate repository for managing releases.
	Get milestones in GitLab	Retrieve milestones linked to project progress, allowing you to align releases with specific delivery goals.
	Get branch in Gitlab	List project branches to associate releases with relevant code versions or development lines.
	Get tags in GitLab	Access Git tags that serve as version identifiers, enabling structured release management.
	Delete release in GitLab	Remove outdated or invalid releases to maintain a clean release history.
	Update release in GitLab	Modify existing release information such as notes, milestones, or assets for better traceability and accuracy.
Commit Management with GitLab	Get commits in GitLab	Retrieve commit history and details for a project or branch to track code changes, authors, and timestamps for better version transparency.
	Get projects in GitLab	Access the list of projects to associate commits with their respective repositories and streamline code traceability.
	Reverse commit in GitLab	Revert a specific commit to undo changes safely and maintain repository stability without manual Git operations.
User Management with GitLab	Get users in GitLab	Retrieve a comprehensive list of users across GitLab, including their usernames, email addresses, and access roles, to support audit, collaboration, and access management workflows.
Pipeline Management with GitLab	Retry pipeline jobs in GitLab	Automatically retry failed or incomplete jobs within a pipeline to ensure continuous delivery with minimal manual intervention.
	Get branches in GitLab	Retrieve a list of branches within a GitLab project to maintain visibility over active development streams.
	Trigger pipeline in GitLab	Initiates a pipeline instantly to support continuous integration workflows.
	Get projects in GitLab	Retrieve the list of GitLab projects to identify which repositories’ pipelines are to be managed.
	Get pipelines in GitLab	Fetch details of existing pipelines across projects, including their status, stages, and execution history.
	Delete pipeline in GitLab	Remove obsolete or redundant pipelines from GitLab to maintain a clean CI/CD environment.
	Cancel project pipeline in GitLab	Stop running pipelines when builds need to be halted due to configuration issues, priority changes, or deployment freezes.
	Update pipeline in GitLab	Modify pipeline configurations or metadata to align with the latest build and deployment requirements.
Member Management with GitLab	Get projects in GitLab	Retrieve a list of GitLab projects to gain visibility into repositories, configurations, and associated metadata.
	Get project members in GitLab	Fetch details of all users assigned to a project, including roles, permissions, and access levels, to ensure proper collaboration and governance.
Job Management with GitLab	Get projects in GitLab	Retrieve a list of GitLab projects to identify where CI/CD jobs are executed and managed.
	Get project jobs in GitLab	Fetch job details for a specific project, including status, stage, and execution metadata for real-time monitoring.
	Retry a job in GitLab	Automatically retry failed or canceled jobs to minimize downtime and accelerate build recovery.
	Get job logs in GitLab	Retrieve detailed logs from specific jobs for debugging, analysis, or audit purposes.
	Cancel project job in GitLab	Cancel running or queued jobs when conditions change, conserving resources and maintaining control over deployments.
Group Management with GitLab	Get groups in GitLab	Retrieve all existing groups within your GitLab instance to gain visibility into organizational structures, ownership, and nested hierarchies.
	Create subgroup in GitLab	Add a new subgroup under an existing parent group to organize projects, teams, or departments for better collaboration and permission control.
Issue Management with GitLab	Create issue in GitLab	Automatically create new issues within a project to capture bugs, enhancements, or tasks with defined metadata and assignees.
	Get project issues in GitLab	Retrieve all issues or specific ones within a project to monitor progress, status, and backlog health.
	Get projects in GitLab	Fetch project information to contextualize issue creation and ensure alignment with repository structures.
	Get milestones in GitLab	Access milestones linked to projects for mapping issues to key delivery targets and release timelines.
	Get project members in GitLab	Retrieve all members of a project to enable accurate issue assignment and collaboration tracking.
	Delete project issue in GitLab	Safely remove outdated or invalid issues to keep project backlogs clean and relevant.
	Get users in GitLab	Fetch user details to facilitate user-based filtering, assignment, or reporting of issues.
	Update project issue in GitLab	Modify existing issues to reflect status changes, new priorities, or additional details as work progresses.
	Move project issue in GitLab	Reassign issues across projects or repositories to realign ownership, dependencies, and priorities seamlessly.
	Get issue notes in GitLab	Retrieves notes for a specific GitLab issue and returns a simplified list.
	Update issue notes in GitLab	Updates the body of a note on a GitLab issue.
Namespace Management with GitLab	Get Namespace in GitLab	Retrieve all namespaces within GitLab to understand and let users know how repositories are logically organized and scoped for access, collaboration, and project structure.

Jenkins

Agent name	Tool name	Description
Build Management with Jenkins	Stop build in Jenkins	Stops an in-progress build to avoid deployment risks, runaway builds, or resource waste.
	Get jobs in Jenkins	Retrieves all Jenkins jobs to help teams explore and select the right build targets.
	Get last build in Jenkins	Fetches details of the most recent build to track current CI results and pipeline trends.
	Get build queued in Jenkins	Identifies builds waiting in the queue for capacity, helping manage CI load balancing.
	Trigger build in Jenkins	Initiates a pipeline or job build instantly to support continuous integration workflows.
	Get recent changes in Jenkins	Captures the commit or change list associated with recent builds for traceable debugging.
	Get failed builds in Jenkins	Identifies failed builds within Jenkins to support faster root-cause resolution.
	Cancel build queue in Jenkins	Removes queued builds before execution to free capacity and prioritize critical workloads.
	Get build artifact details in Jenkins	Fetches all artifacts for a specific Jenkins job and build using the JSON API.
	Download build artifact in Jenkins	Downloads a specific build artifact from Jenkins and returns it as bytes.
Job & Log Management with Jenkins	Enable job in Jenkins	Activates a disabled job to restore CI execution and deployment readiness.
	Get jobs in Jenkins	Retrieves all available jobs to help explore build catalogs and configurations.
	Disable job in Jenkins	Disables a job temporarily to prevent unwanted executions or unsafe builds.
	Download export Job log in Jenkins	Downloads logs for job-level debugging, traceability, and audit reporting.
	Retry failed job in Jenkins	Automatically re-triggers failed job executions to reduce manual CI overhead.
	Get stopped Job in Jenkins	Lists all jobs that are disabled or paused to support CI health diagnostics.
	Export job configuration in Jenkins	Extracts the job configuration for backup, audit, re-use, or migration.
	Clone job in Jenkins	Clone an existing Jenkins job in the Jenkins.
	Get folders in Jenkins	Retrieves a list of all folders from Jenkins.
Folder Management with Jenkins	Get folder details in Jenkins	Retrieves information about a Jenkins folder.
	Get folders structure in Jenkins	Retrieves a folder's structure in Jenkins.

Jira

Agent name	Tool name	Description
Issue management	Create an issue in Jira	Creates an issue in Jira.
	Delete an issue in Jira	Deletes an issue in Jira.
	Get issues in Jira	Gets a list of issues from Jira.
	Get projects in Jira	Gets a list of projects from Jira.
	Get project issue types in Jira	Gets a list of project issue types in Jira.
	Get issue priorities in Jira	Gets a list of issue priorities in Jira.
	Get users in Jira	Gets all users from Jira.
	Update an issue in Jira	Updates issue details in Jira.

Maximo

Agent name	Tool name	Description
Knowledge management with IBM Maximo IT	Analyze incident ticket details in IBM Maximo IT	Fetch ticket details with worklogs from IBM Maximo based on a ticket ID.
	Review AI solutions in IBM Maximo IT	Check if an AI-generated solution already exists for the given ticket.
	Update knowledge in IBM Maximo IT	Update a solution entry in Maximo.
	Create knowledge in IBM Maximo IT	Create a solution entry for a Maximo ticket.
	Generate knowledge in IBM Maximo IT	Formats the provided solution result into a structured response object, then returns a JSON string representation of it. This function sets either a solution ID (on success) or an error message (on failure). If neither is provided, it populates the error message with a default text.
	Format knowledge in IBM Maximo IT	Formats the provided issue details into a structured dictionary.

Red Hat Ansible

Agent name	Tool name	Description
Job execution with Red Hat Ansible	Get job output in Red Hat Ansible	Retrieves the stdout of a specific Ansible Job and returns it as raw bytes.
	List jobs in Red Hat Ansible	Retrieve Ansible Jobs for the authenticated user.
	Get job host summaries in Red Hat Ansible	Retrieve job host summaries for a given job ID.
	Get job activity in Red Hat Ansible	Retrieve activity stream for a job in Red Hat Ansible.
	Cancel job execution in Red Hat Ansible	Cancel a job in Red Hat Ansible.
	Relaunch job in Red Hat Ansible	Relaunches job in Red Hat Ansible.
	Get job related events in Red Hat Ansible	Retrieve Ansible job events for the authenticated user.
Inventory management with Red Hat Ansible	List inventories in Red Hat Ansible	Retrieve Ansible inventories for the authenticated user.
	Get inventory hosts in Red Hat Ansible	Retrieve Ansible hosts for the authenticated user.
	Get inventory groups in Red Hat Ansible	Retrieves a list of all groups for a given inventory in Red Hat Ansible.
	List organizations in Red Hat Ansible	Retrieve Ansible organizations for the authenticated user.
	Update inventory in Red Hat Ansible	Updates an inventory in Red Hat Ansible Automation Platform.
	Relaunch Ad hoc command in Red Hat Ansible	Relaunches a Ad hoc job in Red Hat Ansible.
	Get host facts in Red Hat Ansible	Retrieve stored Ansible facts for a Red Hat Ansible automation controller host.
	List Ad hoc commands in Red Hat Ansible	Retrieve Ad hoc command jobs for the authenticated user.
	List credentials in Red Hat Ansible	Retrieve Ansible credentials for the authenticated user.
	List execution environments in Red Hat Ansible	Retrieve execution environments in Red Hat Ansible.
	Create Ad hoc command in Red Hat Ansible	Create an Ad hoc command in Red Hat Ansible automation platform.
Project and playbook management with Red Hat Ansible	List automation projects in Red Hat Ansible	Retrieve Ansible Projects for the authenticated user.
	List playbooks in Red Hat Ansible	List all playbooks for a Red Hat Ansible automation controller project.
Workflow execution management with Red Hat Ansible	List workflow jobs in Red Hat Ansible	Retrieve Workflow Jobs for the authenticated Ansible user.
	Relaunch workflow job in Red Hat Ansible	Relaunch an existing workflow job in Red Hat Ansible automation platform.
	Get workflow job activity in Red Hat Ansible	Retrieve activity stream for a workflow job in Red Hat Ansible.
	Get workflow jobs by template in Red Hat Ansible	Retrieve sliced workflow jobs for a given job template in Red Hat Ansible.
	List job templates in Red Hat Ansible	Retrieve Ansible job templates for the authenticated user.
	Cancel workflow job in Red Hat Ansible	Cancel an existing workflow job in Red Hat Ansible automation platform.
Workflow template management with Red Hat Ansible	List workflow templates in Red Hat Ansible	List Workflow job templates for the authenticated Ansible user.
	Get inventories in Red Hat Ansible	Retrieves inventories in Red Hat Ansible.
	Launch workflow template in Red Hat Ansible	Launch a workflow job template in Red Hat Ansible automation platform.
	List organizations in Red Hat Ansible	Retrieve Ansible organizations for the authenticated user.
	Update workflow template in Red Hat Ansible	Updates a workflow job template in Red Hat Ansible automation platform.
	Get workflow template activity in Red Hat Ansible	Retrieve activity stream for a workflow job template in Red Hat Ansible.
	Schedule workflow template in Red Hat Ansible	Create a schedule for a workflow job template in Ansible automation platform.
Job template management with Red Hat Ansible	List job templates in Red Hat Ansible	Retrieve Ansible job templates for the authenticated user.
	Get inventories in Red Hat Ansible	Retrieve Ansible inventories for the authenticated user.
	List projects in Red Hat Ansible	Retrieve Ansible projects for the authenticated user.
	List playbooks in Red Hat Ansible	List all playbooks for a Red Hat Ansible automation controller project.
	List execution environments in Red Hat Ansible	Retrieve execution environments in Red Hat Ansible.
	Update job template in Red Hat Ansible	Updates a job template in Red Hat Ansible automation controller.
	List credentials in Red Hat Ansible	Retrieve Ansible credentials for the authenticated user.
	Launch job template in Red Hat Ansible	Launches an Ansible automation job template by ID.
	Schedule job template in Red Hat Ansible	Create a schedule for a job template in Ansible automation platform.
	Get job template schedules in Red Hat Ansible	Retrieve schedules for a given job template in Red Hat Ansible.
Workflow job node management with Red Hat Ansible
List workflow templates in Red Hat Ansible	List workflow job templates for the authenticated Ansible user.
	Get workflow nodes in Red Hat Ansible	Retrieve workflow nodes for a specific workflow job template from Red Hat Ansible automation platform.
	List unified job templates in Red Hat Ansible	Retrieve unified job templates from Red Hat Ansible.
	Update workflow node in Red Hat Ansible	Updates a workflow job template Node in Red Hat Ansible automation platform.
	Get inventories in Red Hat Ansible	Retrieve Ansible inventories for the authenticated user.
	List execution environments in Red Hat Ansible	Retrieve execution environments in RedHat Ansible.
	Create workflow node in Red Hat Ansible	Creates a node in an Ansible controller workflow job template.
User management with Red Hat Ansible	List organization users in Red Hat Ansible	Retrieve users for a specific organization in Red Hat Ansible automation controller.
	List organizations in Red Hat Ansible	Retrieve Ansible organizations for the authenticated user.
	List users in Red Hat Ansible	Retrieve ansible users for the authenticated user.
	Create user in Red Hat Ansible	Create a new user in the Red Hat Ansible automation platform under a specific organization.
	Update user in Red Hat Ansible	Updates a User in Red Hat Ansible automation platform.

Salesforce

Agent name	Tool name	Description
Account management	Retrieve Salesforce accounts	Retrieves Salesforce accounts filtered by search query.
	Retrieve Salesforce contacts	Retrieves Salesforce contacts filtered by search query.
Case management	Creates a case in Salesforce	Creates a case in Salesforce.
	Updates an existing case in Salesforce	Updates an existing case in Salesforce.
	Get list of cases from Salesforce	Retrieves a list of all cases from Salesforce.
	Get list of case statuses from Salesforce	Retrieves a list of all case statuses from Salesforce.
	Get a list of case origins in Salesforce	Retrieves a list of all case origin values in Salesforce.
	Get list of case types in Salesforce	Retrieves a list of all case types values in Salesforce.
	Get list of case reasons in Salesforce	Retrieves a list of all case reason values in Salesforce.
	Get list of case priorities in Salesforce	Retrieves a list of all case priority values in Salesforce.
Case comments management	Creates a comment for a case in Salesforce	Creates a comment for a case in Salesforce.
	Get list of comments for a case in Salesforce	Retrieves list of all comments for a case in Salesforce.
	Updates a comment for a case in Salesforce	Updates a comment for a case in Salesforce.
	Get list of cases from Salesforce	Retrieves a list of all cases from Salesforce.
Case team members management	Creates a team member in Salesforce case	Creates a comment for a case in Salesforce.
	Updates a case team member in Salesforce	Updates a case team member in Salesforce.
	Get list of case team members in Salesforce	Retrieves list of case team members in Salesforce.
	Get case team member roles from Salesforce	Retrieves case team member roles from Salesforce.
	Get all cases from Salesforce	Retrieves a list of all cases from Salesforce.
	Get the list of users from Salesforce	Retrieves the list of users from Salesforce.
Salesforce File Manager
Predefined case team members management	Creates a predefined case team in Salesforce	Creates a predefined case team in Salesforce.
	Updates predefined case team in Salesforce	Updates an existing predefined case team in Salesforce.
	Creates a predefined case team member in Salesforce	Creates a predefined case team member in Salesforce.
	Updates predefined case team member in Salesforce	Updates an existing predefined case team member in Salesforce.
	Get predefined case teams from Salesforce	Retrieves all predefined case teams from Salesforce.
	Get details of a predefined case team members from Salesforce	Retrieves all predefined case team members by ID from Salesforce.
	Get list of case team members in Salesforce	Retrieves list of case team members in Salesforce.
	Get case team member roles from Salesforce	Retrieves case team member roles from Salesforce.

ServiceNow

Agent name	Tool name	Description
Asset Manager	Create an asset in ServiceNow	Creates an asset in ServiceNow.
	Get asset types in ServiceNow	Gets the list of asset types in ServiceNow.
	Get model category in ServiceNow	Gets a list of model categories of an asset in ServiceNow.
	Get model in ServiceNow	Gets a list of models of an asset in ServiceNow.
	Get configuration item in ServiceNow	Gets a list of the configuration_items of a asset in ServiceNow.
	Get assets in ServiceNow	Gets list of all assets in ServiceNow.
	Update an asset in ServiceNow	Updates an asset in ServiceNow.
	Get system users in ServiceNow	Retrieves a list of system users details in the ServiceNow, optionally filtered by the provided parameters.
	Get due time for request in ServiceNow	Retrieves a list of due-in records.
	Get install status of assets in ServiceNow	Retrieves a list of install status records, with optional filtering by install status and system ID.
ServiceNow HRSD Agent	Get HR services for case	Gets HR services for case.
	Create case In ServiceNow HRSD	Creates case In ServiceNow HRSD.
	Get user details	Gets user details.
	Get the assignment group from the user	Gets the assignment group from the user.
	Get impact details from the user	Gets impact details from the user.
	Get the urgency of case from User	Gets the urgency of case from user.
	Get state of case from user	Gets state of case from user.
	Get priorities for case	Gets priorities for case.
	Get HR cases	Gets HR cases.
	Update HR case	Update HR case.
	Get sources from ServiceNow HRSD	Gets sources from ServiceNow HRSD.
	Get members by group from ServiceNow HRSD	Gets members by group from ServiceNow HRSD.
Department Manager	Get departments in ServiceNow	Gets all departments in ServiceNow.
	Update a department in ServiceNow	Updates a department in ServiceNow.
	Get business units in ServiceNow	Gets all business units in ServiceNow.
	Get system users in ServiceNow	Gets all system users in ServiceNow.
	Get cost centers in ServiceNow	Gets all cost centres in ServiceNow.
	Create a department in ServiceNow	Creates a department in ServiceNow.
	Delete a department in ServiceNow	Deletes a department in ServiceNow.
Incident Manager	Create an incident in ServiceNow	Creates an incident in ServiceNow.
	Get categories in ServiceNow	Gets all categories in ServiceNow.
	Get assignment groups in ServiceNow	Gets all assignment groups in ServiceNow.
	Get impacts in ServiceNow	Gets all impact types in ServiceNow.
	Get urgencies in ServiceNow	Gets all urgency levels in ServiceNow.
	Get states in ServiceNow	Gets all incident states in ServiceNow.
	Update an incident in ServiceNow	Updates an incident in ServiceNow.
	Get incidents in ServiceNow	Gets list of all incidents in ServiceNow.
	Get priorities in ServiceNow	Get priorities for tickets in ServiceNow.
	Get system users in ServiceNow	Gets all system users in ServiceNow.
	Delete an incident in ServiceNow	Deletes an incident in ServiceNow.
Knowledge Article Manager	Create a knowledge article in ServiceNow	Creates a knowledge article in ServiceNow.
	Get knowledge categories in ServiceNow	Gets all knowledge categories in ServiceNow.
	Get knowledge bases in ServiceNow	Gets all knowledge bases in ServiceNow.
	Get knowledge topics in ServiceNow	Gets all knowledge topics in ServiceNow.
	Get article types in ServiceNow	Gets all article types in ServiceNow.
	Get workflow states in ServiceNow	Gets all workflow states for knowledge articles in ServiceNow.
	Delete a knowledge article in ServiceNow	Deletes a knowledge article in ServiceNow.
	Get knowledge articles in ServiceNow	Gets list of knowledge articles in ServiceNow.
	Update a knowledge article in ServiceNow	Updates a knowledge article in ServiceNow.
Ticket Manager	Create a ticket in ServiceNow	Creates a ticket in ServiceNow.
	Get assignment groups in ServiceNow	Gets all assignment groups in ServiceNow.
	Get priorities in ServiceNow	Gets priorities for tickets in ServiceNow.
	Delete a ticket in ServiceNow	Deletes a ticket in ServiceNow.
	Update a ticket in ServiceNow	Updates a ticket in ServiceNow.
	Get tickets in ServiceNow	Gets list of all tickets in ServiceNow.
	Get states in ServiceNow	Gets all incident states in ServiceNow.
	Get impacts in ServiceNow	Gets all impact types in ServiceNow.
	Get urgencies in ServiceNow	Gets all urgency levels in ServiceNow.
	Get system users in ServiceNow	Gets all system users in ServiceNow.
ServiceNow Policy Manager	Get policy from ServiceNow	Get policy details from ServiceNow.
User Manager	Create a system user in ServiceNow	Creates a user in ServiceNow.
	Delete a system user in ServiceNow	Deletes a user in ServiceNow.
	Get system users in ServiceNow	Gets list of all system users in ServiceNow.
	Get companies in ServiceNow	Gets all companies in ServiceNow.
	Get countries in ServiceNow	Gets all countries in ServiceNow.
	Get departments in ServiceNow	Gets all departments in ServiceNow.
	Get genders in ServiceNow	Gets all genders in ServiceNow.
	Get time zones in ServiceNow	Gets all time zones in ServiceNow.
	Update a system user in ServiceNow	Updates a system user in ServiceNow.
Record Manager in ServiceNow	Create record in ServiceNow	Creates a record in any chosen table (for example, incident, asset, problem, employee profile, CMDB item). Automatically validates required fields.
	Get records in ServiceNow	Retrieves records from a specified table. Supports dynamic filters (by state, priority, category, CI, location, and so on).
	Get tables in ServiceNow	Returns all accessible tables (modules) such as Incident, Asset, CMDB CI, Problem, Vendor, HR Profile, Knowledge, Finance Cost Center, and so on.
	Get task SLA in ServiceNow	Fetches SLA tracking on tasks (for example, resolved time, breach time, actual vs. expected completion).
	Get table fields in ServiceNow	Retrieves field names, types, constraints, related lists, and column metadata for any table.
	Update record in ServiceNow	Updates a specific record (using ID) with attributes like state, priority, assignment group, description, CI, and so on.
	Get record count in ServiceNow	Returns the number of records in a table based on filters (for example, count of breached SLAs, pending approvals).
	Get assignment group in ServiceNow	Retrieves assignment groups relevant to tickets, HR tasks, finance approvals, or asset responsibility.
	Get priorities in ServiceNow	Lists system-defined priorities and their weighting.
	Get state in ServiceNow	Returns all permitted workflow states (for example, New, Assigned, In Progress, Pending, Approved, Resolved, Closed).
	Get impact in ServiceNow	Provides business impact levels such as Enterprise, Department, Area, Team, or Individual.
	Get urgencies in ServiceNow	Provides urgency levels such as Low, Medium, High, Critical.
	Get categories in ServiceNow	Fetches categories under any module (for example, Incident types, Service catalog categories, HR case categories).
	Get configuration items in ServiceNow	Retrieves list or details of configuration items (servers, assets, business services, applications).
	Get cost centres in ServiceNow	Lists cost centers for finance-related chargeback, Opex allocation, or asset cost mapping.
	Get countries in ServiceNow	Returns countries configured for locations, user profiles, vendor profiles, or service coverage.
	Get due in ServiceNow	Calculates remaining time before record breaches due dates/SLA deadlines (for example, time to violation).
	Get gender in ServiceNow	Returns gender classification values used in HR tables and user management schema.
	Get install status in ServiceNow	Retrieves installation/Deployment status of assets or configuration items (for example, In use, Pending install, Retired).
	Get knowledge bases in ServiceNow	Lists knowledge bases available (IT, HR, Finance, Security, Employee Self-Service).
	Get knowledge categories in ServiceNow	Retrieves categories under any knowledge base (FAQs, Service procedures, Technical docs, HR policy).
	Get knowledge topics in ServiceNow	Fetches granular topic classification under knowledge categories for fine-level search & tagging.
	Get sources in ServiceNow	Lists sources associated with records or assets (for example, Purchased, Leased, Cloud Contract, Vendor Supplied).
Request Manager in ServiceNow	Create request in ServiceNow	Creates a new service request with user inputs such as requester, category, urgency, impact, description, and attachments (if applicable).
	Get requests in ServiceNow	Retrieves a list of service requests. Supports filters like requester, status, priority, state, assignment group, impact, urgency, and created time.
	Get assignment group in ServiceNow	Fetches available assignment groups to identify appropriate routing paths for tickets and service requests.
	Get system user in ServiceNow	Retrieves system users who can act as requesters, approvers, or assignees. Useful for task routing.
	Get urgencies in ServiceNow	Returns the list of urgency levels configured in the system (for example, Low, Moderate, High, Critical).
	Get impacts in ServiceNow	Retrieves impact levels (for example, Single User, Department, Multiple Teams, Enterprise). Helps in priority calculation.
	Get priorities in ServiceNow	Returns priority levels used for ticket triaging. Can map urgency-impact matrix if supported.
	Get states in ServiceNow	Retrieves all possible service request states (for example, New, Open, In Progress, Pending Approval, Resolved, Closed).
	Delete request in ServiceNow	Deletes an existing service request based on the request ID. Prevents unauthorized deletion by validating permissions.
	Get request state in ServiceNow	Retrieves current and historical state transitions for any request, enabling audit, RCA, and SLA tracking.
	Get member by group in ServiceNow	Retrieves users belonging to a specific assignment group to facilitate request routing and ownership.
	Get locations in ServiceNow	Returns physical or organizational locations associated with users or requests (for example, branch, city, building, floor).
	Get approval state in ServiceNow	Fetches approval stages and statuses (for example, Pending, Approved, Rejected) for a request, enabling workflow automation.
	Update a request in ServiceNow	Updates request attributes like assignment group, urgency, description, comments, approval state, priority, or any metadata fields.

TestRail

Agent name	Tool name	Description
Section and suite management in TestRail	List test sections in TestRail	Retrieve sections for a given TestRail project and test suite.
	Create test section in TestRail	Create a new section within a given TestRail project and suite.
	List test projects in TestRail	Retrieve projects from TestRail.
	List test suites in TestRail	Retrieve test suites for a given TestRail project.
Test case management in TestRail	Get test cases in TestRail	Retrieve all test case types from TestRail.
	Get projects in TestRail	Retrieve projects from TestRail.
	Get test suites in TestRail	List Test Suites in TestRail.
	Update test case in TestRail	Updates a TestRail test case with the provided field values.
	Get case priorities in TestRail	Retrieve all test case priorities from TestRail.
	Get case types in TestRail	Retrieve all test case types from TestRail.
	Get users in TestRail	Retrieve users from TestRail.
	Get test case templates in TestRail	Retrieve all test case templates for a given TestRail project.
	Get sections in TestRail	Retrieve sections for a given TestRail project and test suite.
	Create test case in TestRail	Create a new test case in a given TestRail section.
Test milestone management in TestRail	Create milestone in TestRail	Create a milestone in a given TestRail project.
	List test projects in TestRail	Retrieve projects from TestRail.
	List milestones in TestRail	Retrieve milestones for a given TestRail project.
Test plan management in TestRail	List test projects in TestRail	Retrieve projects from TestRail.
	Close test plan in TestRail	Closes an existing test plan in TestRail.
	List test plans in TestRail	Retrieve test plans for a given TestRail project.
	List milestones in TestRail	Retrieve milestones for a given TestRail project.
	List test case in TestRail	Retrieve reports from TestRail.
	List test suites in TestRail	Retrieve test suites for a given TestRail project.
	Update test plan in TestRail	Updates a test plan in Test Rail.
	Create test plan in TestRail	Create a new test plan for a project in test rail.
Test suite management in TestRail	List test projects in TestRail	Retrieve projects from TestRail.
	List test suites in TestRail	Retrieve test suites for a given TestRail project.
Test run management in TestRail	List test runs in TestRail	Retrieve test runs for a given TestRail project.
	Get test run details in TestRail	Retrieve details of a single run from TestRail.
	List test projects in TestRail	Retrieve projects from TestRail.
	List test suites in TestRail	Retrieve test suites for a given TestRail project.
	List milestones in TestRail	Retrieve milestones for a given TestRail project.
	Close test run in TestRail	Close a TestRail test run.
Test report management in TestRail	List test reports in TestRail	List test reports in TestRail.
	List test projects in TestRail	Retrieve projects from TestRail.
Test project management in TestRail	List test projects in TestRail	Retrieve projects from TestRail.

Zendesk

Agent name	Tool name	Description
Zendesk Organization Agent	Create organization in Zendesk	Creates an organization in the Zendesk platform.
	Get existing organization in Zendesk	Retrieves all existing organizations in Zendesk platform.
	Update existing organization in Zendesk	Updates details of existing organization in Zendesk platform.
	Add tag to an organization in Zendesk	Adds a tag to an organization in Zendesk.
	Delete tag from an organization in Zendesk	Deletes a tag from an organization in Zendesk.
	List all Tags in Zendesk	Lists all tags in Zendesk.
	Get group in Zendesk	Retrieves all groups in Zendesk.
	Get custom fields in Zendesk	Retrieves all custom fields in Zendesk.
Zendesk Article Agent	Create article in Zendesk	Creates an article in Zendesk platform.
	Search for article in Zendesk	Searches for article in Zendesk platform.
	Update existing article in Zendesk	Updates existing article in Zendesk platform.
	Delete article in Zendesk	Deletes article in Zendesk platform.
	List permission groups in Zendesk	Lists permission group in Zendesk platform.
	List user segment in Zendesk	Lists user segment within the Zendesk platform.
	List section in Zendesk	Lists Section in Zendesk platform.
Zendesk Ticket Agent	Create a ticket in Zendesk	Creates a ticket in Zendesk.
	Retrieve logged ticket in Zendesk	Retrieves logged tickets in Zendesk.
	Update ticket details in Zendesk	Updates ticket details in Zendesk.
	Get ticket comments in Zendesk	Helps retrieve comments on a ticket in Zendesk.
	Add tag for a ticket in Zendesk	Adds a tag on a ticket in Zendesk platform.
	Delete tag for a ticket in Zendesk	Deletes tag for a ticket in Zendesk platform.
	List all tags in Zendesk	Lists all tags in Zendesk platform.
	Get ticket status in Zendesk	Retrieves ticket status in Zendesk platform.
	Get group in Zendesk	Gets group details in Zendesk platform.
	Get users in Zendesk	Gets users list in Zendesk platform.
	Get custom fields in Zendesk	Gets custom fields in Zendesk platform.
	Update ticket with Attachment	Updates ticket with attachment.
Zendesk Group Agent	Create a group in Zendesk	Creates a group in Zendesk platform.
	Get all groups in Zendesk	Retrieves all groups in Zendesk platform.
	Update group details in Zendesk	Updates group details in Zendesk platform.
	Delete group in Zendesk	Deletes a group in Zendesk platform.
Zendesk Object Agent	Get custom Object in Zendesk	Retrieves custom objects in Zendesk.
	Get custom object records in Zendesk	Retrieves custom objects records in Zendesk.
	Get custom object field in Zendesk	Retrieves custom object field in Zendesk.
	Create custom object record in Zendesk	Creates a custom object in Zendesk.
	Update custom object record in Zendesk	Updates custom object in Zendesk platform.
	Delete custom object record in Zendesk	Deletes custom object in Zendesk platform.
Zendesk User Agent	Create User in Zendesk	Creates a user in Zendesk platform.
	List users in Zendesk	Retrieves users in Zendesk platform.
	Update user in Zendesk	Updates user details in Zendesk platform.
	Delete user in Zendesk	Deletes a user in Zendesk platform.
	Add tags in Zendesk	Adds a tag to a user in Zendesk platform.
	Delete tags in Zendesk	Deletes a tag in Zendesk platform.
	Get user identity in Zendesk	Gets user identity in Zendesk platform.
	List tags in Zendesk	Lists tags in Zendesk platform.
	Update user identity in Zendesk	Updates user identity in Zendesk platform.
	Get organizations in Zendesk	Gets the organization details of the user in Zendesk platform.
	Create user identity in Zendesk	Creates user identity in Zendesk platform.

IBM Targetprocess

Agent name	Tool name	Description
Custom Object Management in IBM Targetprocess	Get custom objects in IBM Targetprocess	Retrieve a list of all custom objects configured within Targetprocess to understand available extensions beyond native entities.
	Get custom object fields in IBM Targetprocess	Access metadata and field definitions of a specific custom object to understand its structure and data schema.
	Delete custom object record in IBM Targetprocess	Remove unwanted or obsolete custom object records to maintain data hygiene and relevance.
	Get custom object records in IBM Targetprocess	Fetch all records stored under a given custom object, enabling visibility into extended datasets.
	Create custom object record in IBM Targetprocess	Add new entries to custom objects, allowing tailored tracking of organization-specific data points or workflows.
	Get bug details in IBM Targetprocess	Fetch existing bugs from IBM Targetprocess to monitor defects, prioritize issues, and track resolution status in real time.
	Get builds in IBM Targetprocess	Access build data linked to releases or development cycles for traceability.
	Get epics in IBM Targetprocess	List all epics with their current states, helping teams track progress, dependencies, and delivery readiness.
	Get feature in IBM Targetprocess	Retrieve details of existing features to monitor progress, status, and ownership across projects.
	Get iteration goals in IBM Targetprocess	Retrieve goals defined for specific iterations or sprints to ensure alignment between planning and execution.
	Get milestone in IBM Targetprocess	Retrieve milestone details to align epic progress with key delivery checkpoints and timelines.
	Get packages in IBM Targetprocess	Fetch packages related to an epic to provide a consolidated view of associated artifacts and components.
	Get priorities in IBM Targetprocess	Access priority data to rank epics based on business impact and delivery urgency.
	Get products in IBM Targetprocess	Access product data to link features to product lines and ensure alignment with product roadmaps.
	Get releases in IBM Targetprocess	Retrieve release information to map features to planned delivery cycles and timelines.
	Get solutions in IBM Targetprocess	Retrieve solution details to associate features with higher-level business capabilities and contexts.
	Get states in IBM Targetprocess	Retrieve all possible states for features to track progress and streamline lifecycle transitions.
	Get teams in IBM Targetprocess	Identify teams assigned to epics to improve coordination, accountability, and visibility across programs.
	Get user stories in IBM Targetprocess	Access user stories linked to tasks to ensure traceability from requirements to execution.
	Get custom fields in IBM Targetprocess	Access and use task-specific custom fields to support unique reporting and data enrichment needs.
	Get job profile of user in IBM Targetprocess	Access job titles and responsibilities to better manage role-to-project mapping and workforce planning.
	Get location for user in IBM Targetprocess	Retrieve location data to support distributed workforce management and region-based reporting.
	Get program in IBM Targetprocess	Fetch Program details to associate projects under broader initiatives and ensure strategic alignment.
	Get projects in IBM Targetprocess	Retrieve a list of all projects along with their key details for visibility and reporting across the organization.
	Get roles for user in IBM Targetprocess	Retrieve assigned user roles to understand permissions and access levels within the workspace.
	Get severities in IBM Targetprocess	Access the severity scale used for issues, bugs, or tasks to prioritize problem resolution.
	Get tasks in IBM Targetprocess	Retrieve all tasks or specific task details to gain visibility into work progress and ownership.
	Get user in IBM Targetprocess	Fetch complete user profiles and details for audits, access reviews, or team analytics.
	Update Custom Objects in TargetProcess	Modify an existing custom object record to reflect changes in data, attributes, or relationships.
Bug Management in IBM Targetprocess	Get comments in IBM Targetprocess	Retrieve all comment on work items or bugs, providing teams with context and discussion history to make informed decisions and stay aligned in IBM Targetprocess.
	Get bug details in IBM Targetprocess	Fetch existing bugs from IBM Targetprocess to monitor defects, prioritize issues, and track resolution status in real time.
	Create bug in IBM Targetprocess	Automate bug creation to streamline defect reporting, ensure accurate tracking, and reduce manual entry across projects.
	Get project details in IBM Targetprocess	Access all projects and associated metadata, helping teams quickly view project scope, status, and details for better planning and management.
	Entity priorities in IBM Targetprocess	Retrieve priority levels for various entity types to guide issue triaging and decision-making based on business or project criticality.
	Entity state in IBM Targetprocess	Fetch all possible states of work items to track progress, identify bottlenecks, and maintain accurate lifecycle management.
	Custom fields in IBM Targetprocess	Retrieve custom fields defined in IBM Targetprocess to access specialized data, reporting metrics, or project-specific attributes.
	Update comment in IBM Targetprocess	Modify existing comment to correct information, add updates, or maintain a clear communication trail within work items.
	Add comment in IBM Targetprocess	Post new comment on work items or bugs to facilitate collaboration, provide updates, and document decisions effectively.
	Get states by entity type in IBM Targetprocess	Retrieves states by entity types in IBM TargetProcess.
	Update bug in IBM Targetprocess	Modify existing bug to correct information, add updates, and maintain a clear communication trail within work items.
	Get teams by project in IBM Targetprocess	Retrieve all teams associated with a specific project to understand ownership, workload distribution, and collaboration structures.
	Get milestones in IBM Targetprocess	Fetch key milestones across projects to track progress and delivery timelines.
	Get packages in IBM Targetprocess	Access package information that groups related features or deliverables for streamlined management.
	Get features in IBM Targetprocess	Retrieve feature details to monitor product capabilities and their delivery status.
	Get user stories in IBM Targetprocess	List all user stories to track implementation progress and backlog priorities.
	Get users in IBM Targetprocess	Retrieve user profiles to understand who’s participating in each project and their assigned roles.
	Get builds in IBM Targetprocess	Access build data linked to releases or development cycles for traceability.
	Get epics in IBM Targetprocess	Fetch epics to visualize higher-level business initiatives and their connected stories or features.
	Get products in IBM Targetprocess	List product entities for portfolio-level visibility and reporting.
	Get solutions in IBM Targetprocess	Retrieve solution groupings that connect related products or initiatives across projects.
	Get releases in IBM Targetprocess	Fetch release records to align delivery milestones with builds and packages.
	Get severities in IBM Targetprocess	Access the severity scale used for issues, bugs, or tasks to prioritize problem resolution.
	Get iteration goals in IBM Targetprocess	Retrieve goals defined for specific iterations or sprints to ensure alignment between planning and execution.
Epic Management in IBM Targetprocess	Create epic in IBM Targetprocess	Create epic to standardize portfolio planning and reduce manual setup time for new initiatives.
	Get projects in IBM Targetprocess	Fetch available projects to associate epics with the right initiatives and maintain organizational structure.
	Update epic in IBM Targetprocess	Modify epic details such as status, owner, or description to keep information accurate and up to date.
	Custom fields in IBM Targetprocess	Access and use custom fields for epics to manage project-specific attributes and reporting needs.
	Get builds in IBM Targetprocess	Retrieve build information to link technical deliverables with higher-level epics and ensure traceability.
	Get packages in IBM Targetprocess	Fetch packages related to an epic to provide a consolidated view of associated artifacts and components.
	Get priorities in IBM Targetprocess	Access priority data to rank epics based on business impact and delivery urgency.
	Get teams in IBM Targetprocess	Identify teams assigned to epics to improve coordination, accountability, and visibility across programs.
	Get milestone in IBM Targetprocess	Retrieve milestone details to align epic progress with key delivery checkpoints and timelines.
	Get comments in IBM Targetprocess	Gets a list of comments from IBM Targetprocess.
	Update comments in IBM Targetprocess	Updates a comment in IBM Targetprocess.
	Get epics in IBM Targetprocess	List all epics with their current states, helping teams track progress, dependencies, and delivery readiness.
	Get comment in IBM Targetprocess	Retrieve existing comment on epics to understand past discussions, decisions, and context.
	Update comment in IBM Targetprocess	Edit existing comment to correct information or add new updates seamlessly.
	Add comment in IBM Targetprocess	Post new comment on epics to enhance collaboration and maintain an ongoing communication trail.
	Get priorities by entity type in IBM Targetprocess	Retrieves priorities by entity type in IBM Targetprocess.
Feature Management in IBM Targetprocess	Get feature in IBM Targetprocess	Retrieve details of existing features to monitor progress, status, and ownership across projects.
	Create feature in IBM Targetprocess	Create feature to standardize workflow initiation and accelerate backlog management.
	Get custom fields in IBM Targetprocess	Access custom field data to enrich features with project-specific attributes and reporting flexibility.
	Get projects in IBM Targetprocess	Fetch project details to associate features with the right initiatives and maintain organizational alignment.
	Update feature in IBM Targetprocess	Modify feature details such as priority, state, or owner to reflect ongoing changes in delivery progress.
	Get builds in IBM Targetprocess	Retrieve build information linked to features for better traceability between code changes and business value.
	Get packages in IBM Targetprocess	Fetch package details to connect relevant artifacts and dependencies to the associated feature.
	Get products in IBM Targetprocess	Access product data to link features to product lines and ensure alignment with product roadmaps.
	Get solutions in IBM Targetprocess	Retrieve solution details to associate features with higher-level business capabilities and contexts.
	Get priorities in IBM Targetprocess	Fetch priority data to help teams rank and plan features based on business value and urgency.
	Get releases in IBM Targetprocess	Retrieve release information to map features to planned delivery cycles and timelines.
	Get teams in project in IBM Targetprocess	Identify project teams responsible for feature delivery to enhance visibility and accountability.
	Get milestone in IBM Targetprocess	Fetch milestone data to align feature progress with key delivery checkpoints and objectives.
	Get states in IBM Targetprocess	Retrieve all possible states for features to track progress and streamline lifecycle transitions.
	Get comment in IBM Targetprocess	View existing comment on features to understand context, discussions, and prior decisions.
	Add comment in IBM Targetprocess	Post new comment to enhance collaboration, provide updates, and document key communications.
	Update comment in IBM Targetprocess	Edit existing comment to maintain clarity, update progress notes, or correct details.
	Get epics in IBM Targetprocess	List all epics with their current states, helping teams track progress, dependencies, and delivery readiness.
Project Management in IBM Targetprocess	Get projects in IBM Targetprocess	Retrieve a list of all projects along with their key details for visibility and reporting across the organization.
	Create project in IBM Targetprocess	Create project to ensure consistency, reduce setup time, and streamline onboarding of new initiatives.
	Get users in IBM Targetprocess	Fetch all users or team members assigned to projects to improve coordination and role-based access management.
	Get custom field in IBM Targetprocess	Access project-specific custom fields for enhanced reporting, data enrichment, and configuration flexibility.
	Get state in IBM Targetprocess	Retrieve possible project states or stages to monitor progress and maintain lifecycle consistency.
	Get program in IBM Targetprocess	Fetch program details to associate projects under broader initiatives and ensure strategic alignment.
	Update project detail in IBM Targetprocess	Modify project information — such as descriptions, owners, or states — to keep records accurate and up to date.
	Get comment in IBM Targetprocess	View all comment associated with a project to understand collaboration history and decision context.
	Update comment in IBM Targetprocess	Edit existing comment to refine communication, clarify updates, or correct information.
	Add comment in IBM Targetprocess	Post new comment to enhance collaboration and maintain continuous documentation across project discussions.
User Management in IBM Targetprocess	Get roles for user in IBM Targetprocess	Retrieve assigned user roles to understand permissions and access levels within the workspace.
	Get projects in IBM Targetprocess	Access projects linked to each user to map contributions, responsibilities, and team alignment.
	Create user in IBM Targetprocess	Automate user onboarding by creating new profiles with predefined attributes and access roles.
	Delete user in IBM Targetprocess	Safely remove users no longer active in the system to maintain security and data hygiene.
	Get user in IBM Targetprocess	Fetch complete user profiles and details for audits, access reviews, or team analytics.
	Update user in IBM Targetprocess	Modify user information such as name, department, contact, or job details for accurate records.
	Get location for user in IBM Targetprocess	Retrieve location data to support distributed workforce management and region-based reporting.
	Get job profile of user in IBM Targetprocess	Access job titles and responsibilities to better manage role-to-project mapping and workforce planning.
	Get custom fields in IBM Targetprocess	Fetch additional user-specific custom data to support tailored reporting and organizational needs.
User Story Management in IBM Targetprocess	Update user story in IBM Targetprocess	Modify user story details such as description, status, or ownership to reflect real-time progress and scope changes.
	Get user story in IBM Targetprocess	Retrieve one or more user stories to monitor progress, priorities, and dependencies.
	Create user story in IBM Targetprocess	Quickly create new user stories with predefined templates or parameters to standardize backlog management.
	Get projects in IBM Targetprocess	Access related project details to ensure each user story is properly linked to the right initiative.
	Get features in IBM Targetprocess	Fetch features associated with user stories to maintain traceability between epics, features, and stories.
	Get milestone in IBM Targetprocess	Retrieve milestones to track how stories contribute toward upcoming releases or project phases.
	Get state by entity in IBM Targetprocess	Retrieve all possible workflow states (for example, New, In Progress, Done) for a given entity type such as Epic, Feature, or Bug, enabling visibility into process stages.
	Get products in IBM Targetprocess	Retrieve product details linked to user stories to ensure alignment with product roadmaps.
	Get solution in IBM Targetprocess	Fetch solution-level context to understand how user stories fit into the broader enterprise architecture.
	Get custom fields in IBM Targetprocess	Access user story–specific custom fields for enhanced flexibility in data capture and reporting.
	Get project in IBM Targetprocess	Retrieve specific project information to maintain a direct link between stories and delivery units.
	Get builds in IBM Targetprocess	Fetch build information to connect story completion with deployment and release cycles.
	Get packages in IBM Targetprocess	Access package details associated with stories to maintain dependency and version traceability.
	Get comment in IBM Targetprocess	Retrieve all story-related comment to maintain visibility into collaboration history.
	Update comment in IBM Targetprocess	Edit existing comment to keep discussions current and relevant.
	Add comment in IBM Targetprocess	Add new comment to facilitate context-rich collaboration and faster clarifications among team members.
Task Management in IBM Targetprocess	Get tasks in IBM Targetprocess	Retrieve all tasks or specific task details to gain visibility into work progress and ownership.
	Create task in IBM Targetprocess	Quickly create new tasks with predefined templates or parameters to accelerate work assignment and consistency.
	Update task in IBM Targetprocess	Modify existing task information such as priority, status, or ownership to reflect real-time updates and progress.
	Get projects in IBM Targetprocess	Access linked projects for each task to maintain context and ensure alignment with higher-level initiatives.
	Get state by entity in IBM Targetprocess	Fetch lifecycle states applicable to tasks for accurate tracking through different workflow stages.
	Add comment in IBM Targetprocess	Enhance collaboration by adding comment to tasks for better context, feedback, and traceability.
	Get team for project in IBM Targetprocess	Retrieve team details associated with specific projects to assign or coordinate tasks effectively.
	Get user stories in IBM Targetprocess	Access user stories linked to tasks to ensure traceability from requirements to execution.
	Get priorities in IBM Targetprocess	Fetch predefined task priorities to categorize and manage workload efficiently.
	Get custom fields in IBM Targetprocess	Access and use task-specific custom fields to support unique reporting and data enrichment needs.
	Get milestone in IBM Targetprocess	Retrieve milestones to track task progress against key delivery checkpoints and timelines.

What to do next

To explore related agents, refer to the IT agents section.