Known issues and limitations

Get a quick overview of the known issues and limitations for IBM watsonx Orchestrate.

Known issues are identified bugs or unexpected behaviors currently under investigation or scheduled for resolution in future updates. These issues are actively tracked by the development team and will be addressed in upcoming releases.

Limitations refer to constraints or currently unsupported capabilities due to design, security, or technical reasons. They are not bugs but rather boundaries of what the platform can currently support.

Being aware of known issues and limitations helps you:

  • Plan effective workarounds for your implementation

  • Avoid spending time troubleshooting known problems

  • Make informed decisions about feature usage

  • Understand the current capabilities and boundaries of the platform

Staying updated

When known issues are resolved, the fixes are documented in the release notes for that specific release. Check the release notes regularly to stay informed about bug fixes, enhancements, and newly identified issues.

Known issues by category

Building and configuration

Category

What's covered

Building agents

Agent creation, model selection, evaluation, multi-agent collaboration

Building tools

Agentic workflows, tool execution, document processing

Connections and authentication

Connection management, authentication types, credentials

Deployment and usage

Category

What's covered

Deploying and channels

Deployment process, channel integrations

Using Orchestrate Chat

End-user chat experience, document upload, file handling

Monitoring and analytics

Agent analytics dashboard, monitoring data, observability traces

Administration

Category

What's covered

Platform administration

Tenant management, user management, language support, IBM SaaS Console

Development tools

For issues related to development toolkit and APIs:

Reporting issues

If you encounter an issue not listed here, contact IBM Support with:

  • Detailed description of the issue

  • Steps to reproduce

  • Environment details (browser, OS, instance type)

  • Error messages or screenshots

See Getting help and support.