Feature parity across deployments
IBM watsonx Orchestrate can be deployed as a managed software as a service (SaaS) or installed on-premises. As new features are added on each deployment's release cycle, it’s important that you understand which features are available in a deployment, so you can make informed decisions based on your business requirements.
Stay up to date with the latest features through the What's new in IBM® watsonx Orchestrate®.
The feature parity covers the following deployments:
-
Amazon Web Services (AWS): for the IBM-managed instances that are provisioned as a service on AWS.
-
IBM Cloud: for the IBM-managed instances that are provisioned as a service on IBM Cloud.
-
AWS GovCloud (US): for the IBM-managed instances that are provisioned as a service on AWS GovCloud (US).
-
IBM Software Hub (SWH): for client-managed instances that are provisioned on IBM Software Hub. It is an on-premises deployment and uses a stationary version of the continuous-delivered and continuous-integrated SaaS deployment for each of its releases into IBM Software Hub.
-
Developer Edition (DE): Developer Edition provides a local development environment on your computer to increase the development and building efficiency of agents and tools. To install and manage the Developer Edition, use the watsonx Orchestrate Agent Development Kit (ADK).
The availability of features might differ based on your IBM watsonx Orchestrate license. For more information, see Licenses and entitlements.
Feature parity by deployment
The feature parity is based on the features that you can handle through the watsonx Orchestrate's user interface, except by the mentioned for API capabilities and watsonx Orchestrate Agent Development Kit (ADK) features.
API capabilities
API capabilities might have their own support coverage for specific operations. For more information, see watsonx Orchestrate API documentation.
watsonx Orchestrate Agent Development Kit (ADK) features
Some features can be configured only through ADK CLI, as they are not available through the user interface. For more information, see Features that are configured only through the ADK CLI.
If you plan to use features from ADK in your IBM Software Hub (SWH) deployment, you must consider the supported ADK versions for each SWH version. For more information, see the SWH - watsonx Orchestrate ADK compatibility chart section in the watsonx Orchestrate Agent Development Kit documentation.
Classification of support coverage
Each deployment receives a classification of support coverage based on how the deployment supports the features' capabilities that are detailed in this topic:
-
Full support: The deployment fully supports the feature and its capabilities.
-
Partial support: The deployment partially supports the feature and its capabilities compared to other deployments. Partial support can occur when one or more of the following cases apply to the deployment:
-
The deployment has the feature, but the feature implementation in the product differs from other deployments.
-
The deployment does not support all the features' capabilities that are listed in the table.
-
-
No support: The deployment does not support the feature and its capabilities compared to other deployments.
Refer to the following table for the feature classification on each deployment:
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH |
Developer Edition |
|---|---|---|---|---|---|
|
Full support |
Full support |
Full support |
Partial support¹ |
Partial support |
|
|
Partial support |
Full support |
Partial support |
Partial support¹ |
Partial support |
|
|
Full support |
Full support |
Full support |
Partial support¹ |
Full support |
|
|
Full support |
Full support |
Full support |
Partial support¹ |
Full support |
|
|
Partial support |
Full support |
Partial support |
Partial support¹ |
Partial support |
|
|
Full support |
Full support |
Full support |
Full support |
Full support |
|
|
Full support |
Full support |
Full support |
Partial support¹ |
Full support |
|
|
Full support |
Full support |
Full support |
Partial support¹ |
No support |
|
|
Full support |
Full support |
Full support |
Partial support |
Partial support |
|
|
Full support |
Full support |
Full support |
Partial support¹ |
Full support |
|
|
Full support |
Full support |
Partial support |
Partial support¹ |
Partial support |
|
|
Full support |
Full support |
Partial support |
Partial support¹ |
Partial support |
|
|
Full support |
Full support |
No support |
No support |
No support |
|
|
Full support |
Full support |
Full support |
No support |
No support |
|
|
Full support |
Full support |
Full support |
No support |
No support |
|
|
Full support |
No support |
No support |
No support |
No support |
|
|
Full support |
Full support |
Full support |
Partial support¹ |
Full support |
|
|
Full support |
Full support |
No support |
Full support |
No support |
|
|
Full support |
Full support |
No support |
Full support |
No support |
|
|
Full support |
Full support |
Full support |
Full support |
Full support |
¹ Partial support availability: Considering features and capabilities, IBM watsonx Orchestrate on IBM Software Hub is usually one release behind the current Software-as-a-Service (SaaS) deployment of IBM watsonx Orchestrate on AWS or on IBM Cloud. Back to reference.
Parity by feature capabilities
Features can have their own capabilities, which might have limitations on what deployments support them. In the following sections, you can view the capabilities of each feature and if the deployments support these capabilities.
In the tables, you can find the following indications:
-
The black tick ✓ indicates that the deployment supports the capability.
-
The black tick with a warning ✓⚠️ indicates that the deployment supports the capability, but the capability might have specific implementations that differ from other deployments.
-
The black cross ✕ indicates that the deployment does not support the capability.
Discovering the catalog
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Support for prebuilt domain agents |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Support for prebuilt tools |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Adding External partner agents as collaborator agents from the catalog |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
|
Adding Partner native agents as collaborator agents from the catalog |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
|
Visualize artifact hierarchy in prebuilt agents |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ |
|
Adding a tool from a catalog |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Exploring remote MCP servers from catalog |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ |
|
Add OpenAPI tools from catalog |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
A few prebuilt agents are not supported in on-premises deployments. To know more about the availability of prebuilt agents for each deployment, see Prebuilt agent feature parity across deployments.
Learn more:Discovering the catalog
Building and customizing agents
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Creating agents |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Organize agents with workspaces |
✕ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ |
|
Connecting to IBM foundation models |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Choosing style for your agent |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Configuring voice modality (preview) |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Adding guidelines to agent |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✓ |
|
Customizing the welcome message and starter prompts |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✓ |
|
Agent Assist integration (Preview) |
✓ | ✓ | ✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Adding a tool from a local instance |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Creating an agent for document processing |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✓ |
|
Managing tools from an agent |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
Learn more: Building agents
Building tools
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Customizing the schema for tools |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✓ |
|
Import external tools from OpenAPI |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Import tools from Model Context Protocol servers |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
Learn more: Building tools
Building agentic workflows
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Creating agentic workflows |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Logic block |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Document classifiers |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✓ |
|
Document extractors |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✓ |
|
Text extractors |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✓ |
|
Adding user activities |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Adding generative prompts |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✓ |
|
Inspecting agentic workflow |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓⚠️³ |
✕ |
✕ |
✕ |
✓ |
|
Add agent nodes to agentic workflows |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Running agentic workflows with MCP (Public Preview) |
✓⚠️ ᵃ |
✓⚠️ ᵃ |
✓⚠️ ᵃ |
✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Multi-user activities |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Configure system callbacks |
✓⚠️ ᵃ | ✓⚠️ ᵃ | ✓⚠️ ᵃ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Configure parallel execution for For each controls |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Consuming intermediate context updates in agentic workflows |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Masking sensitive information in agentic workflows |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
View and edit pro-code workflows |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Add decision tables to agentic workflows |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Adding parallel controls to agentic workflows |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Arranging a workflow layout automatically |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ | ✕ |
|
Configuring multiple languages for user interactions |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Configuring agent summarization in agentic workflows |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Configuring external system notifications in agentic workflows |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
³ IBM Software Hub 5.3.1: For IBM watsonx Orchestrate on IBM Software Hub, the Inspecting agentic workflows feature is available in Preview only. Back to reference.
ᵃ Support through ADK: Support is available only through ADK.
Learn more: Building agentic workflows
Orchestrating agents
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Adding AI assistant builder assistants as collaborator agents |
✓⚠️⁶ |
✓⚠️⁶ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Adding assistants from IBM watsonx Assistant product as collaborator agents |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Adding agents from third-party platforms |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓⚠️⁷ |
✓⚠️⁷ |
✕ |
✓ |
|
Adding Partner A2A agents as collaborator agents from the catalog |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
|
Purchasing partner agents from the catalog |
✕ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
|
Importing LangGraph agents |
✓ | ✓ | ✕ |
✕ |
✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
⁷ A2A support: Adding external agents that use the Agent to Agent (A2A) protocol as collaborators is not supported in SWH 5.2.2 and SWH 5.3.0. Back to reference.
Business Partners can create External partner agents or Partner native agents by using the Developer Edition. However, users cannot import them from the catalog, as the Developer Edition does not include a catalog.
Learn more: Orchestrating agents
Adding knowledge to agents
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Direct file upload |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Connecting a Milvus content repository |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Connecting to an Elasticsearch content repository |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Connecting to a custom service repository |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Connecting to an Astra DB content repository |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✓ |
Learn more: Adding knowledge to agents
Configuring voice for an agent
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Configuring voice settings for agents |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Connecting to Phone with Genesys Audio Connector (Preview) |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Connecting to Phone with SIP trunk (Preview) |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✓ |
|
Enabling real-time voice agents (Private preview) |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✓ |
Learn more: Configuring voice
Connecting agents to channels
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Connecting to Microsoft Teams |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
|
Connecting to WhatsApp with Twilio |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
|
Connecting to SMS with Twilio |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
|
Connecting to Facebook Messenger |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
|
Connecting to Genesys Bot connector |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
|
Connecting to Slack |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
Learn more: Connecting to channels
Managing app connections and credentials
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Creating and managing connections |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
|
Managing app credentials |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
|
Binding and deploying connections |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
|
Connecting apps for prebuilt agents |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
|
Authenticating users with single sign-on |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
|
Managing access using the Security Control Center |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
|
|
View connection status indicators |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
|
|
Adding an agent-to-agent connection through Security Control Center |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
Learn more: Managing app connections and credentials
Testing the agent
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Debugging your agent | ✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Evaluate with simulated users |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
|
Recording and managing test cases |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✓ |
|
Running evaluations |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✓ |
|
Understanding evaluation metrics |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✓ |
Learn more: Testing the agent
Deploying the agent
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Deploying agents to live environment |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Publishing agents to catalog |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ |
|
Using an agent in embedded chat |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✓ |
|
Embedding the agent with web applications |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Enabling voice capabilities in the embedded agent |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Securing the embedded chat |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
Learn more: Deploying the agent
Orchestrate Chat
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Uploading documents during conversation |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
Connecting to a live agent |
✓⚠️ ² |
✓⚠️ ² |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
|
Understanding agent memory (Preview) |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ |
|
Scheduling tasks and agentic workflows |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
² Support through assistants: Support is available only when the live agent is enabled through watsonx Assistant assistants. Back to reference.
Learn more: Using Orchestrate Chat
Agentic Control Plane (Private preview)
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Managing operational alerts |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
|
Reviewing agent fleet health |
✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ |
Learn more: Agentic Control Plane overview
Working with controls
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Managing controls |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
|
Limiting MCP tool call rates |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
Learn more: Working with controls
Agent analytics and monitoring
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Agent level metrics |
✓ | ✓ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✓ |
Learn more: Agent analytics and monitoring
AgentOps (Public preview)
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Evaluate and optimize agents with AgentOps |
✓ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✕ |
✓ |
Learn more:AgentOps
Monitoring agents (previous experience)
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Monitoring and improving agent performance |
✓⚠️⁴ |
✓ |
✓ |
✓⚠️⁵ |
✓⚠️⁵ |
✓⚠️⁵ |
✕ |
✕ |
✕ |
✕ |
✓ |
|
|
PII masking |
✓⚠️⁴ |
✓ |
✓ |
✓⚠️⁵ |
✓⚠️⁵ |
✓⚠️⁵ |
✕ |
✕ |
✕ |
✕ |
✓ |
⁴ AWS: Monitoring agent analytics feature is deprecated in AWS and scheduled for removal in future release. Back to reference.
⁵ IBM Software Hub: Monitoring agent analytics is an optional feature in 5.4.0, 5.3.1 Patch 2 and 5.3.1 Patch 5. Back to reference.
Learn more: Managing agent analytics settings
Securing your instance
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Auditing logs |
✓ |
✓ |
✕ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
|
Creating private paths using AWS PrivateLink |
✕ | ✕ | ✓ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ | ✕ |
Learn more: Securing your instance
Deployment architecture
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Multi-region active architecture |
✓ |
✓ |
✕ |
✓ |
✓ |
✓ |
✓ |
✓ |
✕ |
✕ |
✕ |
Learn more: Configuring instances for multi-region active deployment
Platform language
|
Feature |
AWS |
IBM Cloud |
AWS GovCloud (US) |
SWH 5.4.0 |
SWH 5.3.1 Patch 5 |
SWH 5.3.1 Patch 2 |
SWH 5.3.1 |
SWH 5.3.0 |
SWH 5.2.2 |
SWH 5.2.1 |
DE |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Changing platform language |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓⚠️⁸ |
⁸ Language support: Platform language support for Developer Edition depends on the deployment that your installation targets and the deployment supported capabilities. Back to reference.
Learn more: Platform language configuration
Features that are configured only through the ADK CLI
Some features are configurable only through the Agent Development Kit (ADK). These features are supported across all IBM watsonx Orchestrate deployment options, including:
-
AWS
-
IBM Cloud
-
AWS GovCloud (US)
-
On-premises
-
Developer Edition
-
The following features are available in all deployment environments but must be configured by using the ADK. No UI support is provided for these features.
-
A few features exist exclusively within the ADK and are not available in any deployment environment. ADK-exclusive features are intended for advanced development and configuration use cases.
-
Documentation for ADK-exclusive features is available only in the ADK Documentation.
The following features are supported across all deployment options but require ADK for configuration: