Agents for HR operations

The prebuilt HR domain agent on IBM watsonx Orchestrate automates various HR workflows and manages tasks related to employee engagement, data updates and other human resources processes.

Important:

Verify deployment support before you use the agents. Some prebuilt agents listed on this page are not available in every environment. Refer to Prebuilt agent feature parity across deployments to confirm which agents your environment supports.

Employee Support Manager

The manager agent routes HR-related requests to the most appropriate specialized agent within the HR domain.

Table 1. SAP SuccessFactors

Agents

Description

Compensation

Retrieves data about the employee's pay and benefits.

Employee address

Retrieves and updates employee address.

Employee phone

Updates employee phone numbers.

Employee email

Updates employee email addresses.

Employee visa

Looks up data about an employee's visa status.

Employee personal details

Retrieves and updates employee personal information.

Internal mobility

Updates data relating to employee organization data, employee title, business location, initiate a promotion, and initiate an organization transfer.

Leave management

Checks the holiday calendar, their time-off balances and upcoming PTO and make PTO requests.

Organization structure

Retrieves users direct reports.

Termination

Handles employee termination-related requests.

World data

Looks up information about world regions and geography.

Employee profile

Searches for information about employees.

Table 2. Workday HCM

Agents

Description

Compensation

Retrieves data about the employee's pay and benefits.

Disability status

Updates data related to an employee's disability status.

Employee passport and visa

Handles employee passport information and visa status.

Employee personal details

Retrieves and updates employee professional identity data.

Employee contact information

Retrieves and updates employee profile data.

Emergency contacts

Retrieves and updates the employee emergency contact information.

Employee phone

Retrieves and updates employee phone data.

Leave management

Checks user's time-off balances, upcoming PTO and holidays, and assist in creating PTO requests.

Manage leave requests

Helps managers approve absence requests.

Employee reporting hierarchy with Workday HCM

An agent that checks employee termination status in Workday and identifies the first active manager in the reporting hierarchy for terminated employees.

Organization structure

Helps the managers retrieve their direct reports and initiate cost center changes.

Table 3. Oracle HCM

Agents

Description

Compensation

Helps employees retrieve compensation data.

Manage compensation

Helps managers retrieve and update employee compensation data.

Emergency contacts

Handles creating, retrieving, and updating emergency contact information.

Employee contact information

Retrieves and updates an employee's home address and phone number.

Employee personal details

Updates the employee's business title.

Leave management

Retrieves an employee's time-off balance.

Marital status

Updates an employee's marital status.

Assign manager

Handles changing an employee's manager.

Create worker

Creates an employee's worker profile.

Employee address

An agent to handle retrieving, creating and updating an employee's address information in Oracle HCM.

Learning and Development Manager

A manager agent in charge of routing user requests related to Learning and Development to the most relevant agent working under it in Oracle HCM.

Table 4. Oracle HCM

Agents

Description

Learning activities

Handles learning activities in Oracle HCM, such as enrollments, statuses, and journeys.

Learning communities

Your comprehensive learning management solution for Oracle HCM.

Talent Acquisition Manager

A manager agent in charge of routing user requests to the most relevant agent working under it in SAP SuccessFactors.

Table 5. SAP SuccessFactors

Agents

Description

Job description manager

Retrieves job requisitions and help view or update descriptions in SAP SuccessFactors.

Job status manager

Helps assign recruiters, view applicants, and send approvals in SAP SuccessFactors.

Candidate management

To view all candidates and highlight specific roles in SAP SuccessFactors.

Screening question management

To create, view, and update screening questions in SAP SuccessFactors.

Position management

To handle position management operations in SAP SuccessFactors including creating, updating, retrieving, and deleting positions.

Table 6. Workday HCM

Agents

Description

Talent acquisition manager

Helps recruiters and hiring managers oversee all open requisitions, candidate pipelines, and hiring progress within Workday.

Candidate letter management

Automates the draft and review process for offer letters or rejection templates.

Job description management

Retrieves, edits, or standardizes job descriptions across roles and business units.

Close requisitions

Helps recruiters close job requisitions once a position has been filled or canceled.

Search requisitions

Lets users to quickly search for requisitions by ID, title, hiring manager, or status.

Requisition status

Reports the current state of one or multiple requisitions.

View requisitions

Provides a comprehensive view of requisition details including compensation range, hiring manager, and posting information.

Candidate viewer

An agent that helps users view and explore candidate information in Workday.

Table 7. Oracle HCM

Agents

Description

Candidate management

Unlocks smarter candidate management and visibility for HR teams within Oracle HCM. Retrieve job requisitions, view and track candidates aligned to specific roles, and tag top applicants for further consideration or follow-up removing the guesswork from talent pipelines.

External job description

Focuses on maximizing audience engagement and reach by developing external role definitions for Oracle HCM. These definitions incorporate key skills, career progression levels, and growth expectations, while ensuring alignment with compensation structures and departmental frameworks.

Job requisition manager

Provides a streamlined interface within Oracle HCM to view, edit, create, or remove job requisitions. The agent intelligently adapts based on position details, budget parameters, hiring team structure, location, and other relevant criteria.

Internal job description

Develops well-defined internal role profiles for Oracle HCM, incorporating essential skills, career levels, and growth expectations. It ensures alignment with compensation bands and organizational job structures.

Manager directory

Helps ensure compliance and consistency within hiring processes in Oracle HCM.

Recruiter center activity agent

To complete tasks in the recruiting activity center.

What to do next

To explore related tools, refer to the Tools for HR operations section.