Infobip

Infobip is a cloud communication platform that helps brands connect with and engage their customers. It provides a suite of tools for customer engagement and support, security, and authentication. This document describes how to connect IBM watsonx Orchestrate to Infobip and use its skills on watsonx Orchestrate.

Connecting to Infobip

Connect to the app according to the credential type that you or your team want to use.

If you want to connect the app to the Orchestrate Agent skill set, skill sets from AI assistants, or the Team skill set with Team credentials, refer to Managing app connections.

If you want to connect to the app to the Personal skill set or the Team skill set with Member credentials, refer to Connecting to apps.

Configuring the connection

To connect watsonx Orchestrate to Infobip, complete the following steps:

  1. Click Connect app.
  2. You are prompted to enter the following connection details:
    • Server URL: Select the URL for the API server that makes runtime calls.
    • API key: Specify the unique API key that you use to access Infobip.
    • Allow self-signed certificates (optional): Select "true" or "false".
    • Override server URL (optional): Required if you want to connect to an endpoint in a private network by using the private network client, or if you want to override the server URL. Specify an override value for the host and port for the connector in the format <http or https>://<host_name>:<port>. If you are not using the private network client or do not require an override, leave this field blank.
  3. Click Connect app.
Note: The icon A green check icon appears to show that the app is connected. indicates that the connection was successfully established.

What to do next

After you connect to the app, you can use the Infobip skills. For more information see, Using the chat.

To learn about the available skills, see List of prebuilt apps, skills and skill flows.

Parent topic:

→ Connecting to apps