Data isolation on IBM watsonx Orchestrate

Data isolation refers to the practice of keeping each customer's data separate from others in a shared computing environment, such as the cloud. Although customers share the same underlying infrastructure (like servers and storage), data isolation ensures that no one can see or access anyone else’s data. Each customer’s information is stored and managed independently, as if they were using their own private system.

watsonx Orchestrate enforces strong data segregation across supported cloud platforms to help organizations meet security and compliance requirements.

How data isolation works

Data isolation not only protects sensitive information but also allows better control and management of data access and usage. Regardless of whether you use watsonx Orchestrate on IBM Cloud or AWS (Amazon Web Services), the principles and standards remain the same

Note: Data isolation on AWS is currently available only on HIPAA-compliant clusters. Support for AWS Commercial is planned for 2026.

Here's how your information is separated from others:

  1. Dedicated data space: When you sign up, the service creates a private storage area just for you. Your data is never mixed with other customers’ data.

  2. End-to-end protection: Your data stays isolated and protected throughout its entire lifecycle ensuring confidentiality and integrity.

  3. Consistent security standards: The same isolation policies and controls apply across IBM Cloud and AWS, so you receive uniform protection and compliance regardless of the hosting environment.

Information:

  • Data isolation on the watsonx Orchestrate is currently available only on the Premium plans for both IBM Cloud and AWS.
  • It is important to note that an existing watsonx Orchestrate instance cannot be upgraded to a Premium plan with data isolation. Instead, create a new watsonx Orchestrate Premium instance, and move your current environment to it.