Connecting to Maximo IT

Edit online

Maximo IT is an enterprise asset management solution that organizations use to track, manage, and optimize assets throughout their entire lifecycle. It enables enterprises to efficiently manage asset performance, maintenance operations, procurement, contracts, services, workforce, and work orders, while continuously improving operational efficiency and business processes.

To integrate Maximo IT with IBM watsonx Orchestrate, you need to establish a secure connection that enables both systems to communicate seamlessly. For general guidance on managing integrations, refer to Connecting apps for prebuilt agents.

Important:

The Single sign-on (SSO) toggle is enabled only for supported OAuth 2.0 authentication types and applications. If the application does not support an SSO-enabled authentication type, the toggle remains disabled. For supported configurations, see Configuring single sign-on for applications.

Steps to connect

Use the following steps to connect Maximo IT to watsonx Orchestrate:

  1. From the main menu, go to Manage > Security.

    Important:

    In IBM Cloud and the on-premises environment, use the Manage > Connections navigation path to access connections.

  2. Click the Connections tab and search for the corresponding app name or the Maximo IT Connection ID.

  3. Click edit next to the matching connection ID.

  4. Select API_Key_Auth as the authentication type.

  5. Enter the Maximo IT specific fields. See Connecting apps for prebuilt agents page for general connection workflow.

  6. Complete the Draft and Live setup steps.

  7. Save and test the connection to confirm successful connection.

Authentication methods

Maximo IT supports the following authentication type in watsonx Orchestrate:

  1. API Key

Connection ID

Use the following Connection ID when locating your Maximo IT connection in the Connections settings page. To understand how to search for a Connection ID and open a connection for editing, see Connecting apps for prebuilt agents.

Authentication type

Connection ID

API Key

maximo_it_ibm_184bdbd3

API Key connection details

Set Authentication type to API Auth Key and enter the following fields:

Field

Description

Server URL (optional)

Base URL of the Maximo IT server

API Key Location (optional)

Select where the API key should be sent with each request: - Header: Sends the API key as an HTTP header - Query: Sends the API key as a query parameter - Cookie: Sends the API key as a cookie

API Key

Enter the API key value in the corresponding field

To get these values, see the Maximo IT API documentation.

What to do next

Now that your app connection is live, you can start using it in watsonx Orchestrate.