Connecting to Dropbox

Edit online

Dropbox is a cloud-based file storage and collaboration platform that allows users to store, share, and access files securely across devices. Integrating Dropbox with IBM watsonx Orchestrate enables automated file management, synchronization, and workflow integration.

To integrate Dropbox with IBM watsonx Orchestrate, you need to establish a secure connection that enables both systems to communicate seamlessly. For general guidance on managing integrations, refer to Connecting apps for prebuilt agents.

Important:

By default, Single sign-on (SSO) is disabled for your app. To enable it, refer to Configuring single sign-on for applications.

Steps to connect

Use the following steps to connect Dropbox to watsonx Orchestrate:

  1. Go to Manage > Connections and search for the corresponding Dropbox Connection ID.

  2. Click edit next to the matching connection ID.

  3. Select the authentication method your organization uses (OAuth 2.0 or Key Value Pair).

  4. Enter the Dropbox‑specific fields based on the selected authentication method. See Connecting apps for prebuilt agents page for general connection workflow.

  5. Complete the Draft and Live setup steps.

  6. Save and test the connection to confirm successful connection.

Supported authentication methods

Dropbox supports the following authentication types in watsonx Orchestrate:

  1. OAuth 2.0 (Authorization Code): Recommended for production connections

  2. Key Value Pair (KVP): Supported for API key–based and legacy scenarios

Note:

For agents created after September 2025, OAuth 2.0 is the only supported authentication for Dropbox.

Connection ID

Use the following Connection IDs when locating your Dropbox connection in the Connections settings page. To understand how to search for a Connection ID and open a connection for editing, see Connecting apps for prebuilt agents.

Authentication type

Connection ID

OAuth2 Authorization Code

dropbox_ibm_184bdbd3

Key Value Pair

dropbox_key_value_ibm_184bdbd3 (deprecated)

OAuth 2.0 connection details

If your organization uses OAuth‑based authentication, set Authentication type to OAuth2 Authorization Code and enter the following fields:

Field

Description

Server URL

Base URL of the Dropbox server

Token URL

Endpoint to exchange the authorization code for an access token

Scope

Defines what access is being requested

Authorization URL

URL where users are redirected to log in and authorize access

Client ID

Unique ID for your application

Client Secret

A secret key used to authenticate your app with Dropbox

You can obtain these values from the Dropbox App Console. Refer to the Dropbox API documentation for more details.

Key Value Pair connection details

If your organization uses API keys or a legacy configuration, set Authentication type to Key Value Pair and add each of the following fields using Add new field:

Key

Description

base_url

The base URL for Dropbox API (for example, https://api.dropboxapi.com)

token_url

The URL used to obtain the OAuth token (for example, https://api.dropbox.com/oauth2/token)

client_id

Your Dropbox app’s client ID

client_secret

Your Dropbox app’s client secret

bearer_token

The access token used for authenticated API requests

refresh_token

The token used to refresh the bearer token when it expires

Note: When using Key Value Pair, only Team credentials are supported.

You can obtain these values from the Dropbox App Console. Refer to the Dropbox API documentation for more details.

What to do next

Now that your app connection is live, you can start using it in watsonx Orchestrate.

  • Run an agent in Orchestrate Chat to complete tasks using natural language.

  • Use relevant tools to perform app-specific actions.