Introduction to IBM Voice Gateway

IBM® Voice Gateway enhances your call-center operations by orchestrating Watson services and integrating them with a telephone network to create a cognitive Interactive Voice Response (IVR) system.

You can implement Voice Gateway in two different ways:

Learn more about both of these uses in About IBM Voice Gateway.

Get started

When you're ready to set up your own self-service agent or agent assistant, check out the Getting started with Voice Gateway section. The guides walk you through a simple initial setup in Docker Engine, in IBM Cloud Private, or Kubernetes on IBM Cloud Container Service.

Customize and configure

After you're comfortable with the basics, learn how to customize your setup and configure advanced features in Customizing and advanced configuration.