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Resources

Want to learn more? We've gathered some helpful links, tools, and other resources related to IBM® Voice Gateway.

IBM Voice Gateway downloads

Media Relay on Docker Hub - Download the Docker image for the Media Relay, which together with the SIP Orchestrator makes up the voice gateway.
SIP Orchestrator on Docker Hub - Download the Docker image for the SIP Orchestrator, which you use with the Media Relay.
Voice Gateway samples on GitHub - Download sample deploy scripts, configuration files, service orchestration engine (SOE) samples, and sample conversations for the IBM Watson™ Assistant service to quickly get started setting up the voice gateway.
Passport Advantage Online - Search for part CNJ4BEN to download the quick start guide, then follow the steps about upgrading the Voice Gateway images to run in a production environment.

Watson Speech to Text service - Learn about setting up the Speech to Text service, which transcribes the caller's speech into text for processing in self-service agents and agent assistants.
Watson Assistant service - Learn about Watson Assistant, which takes the natural-language input from the Speech to Text service and uses machine learning to provide a conversation-like response to the caller. This service is used only for self-service agents.
Watson Text to Speech service - Learn about setting up the Text to Speech service, which takes the provided output from Watson Assistant and transforms it into natural-sounding speech. This service is used only for self-service agents.

Docker - Before you can deploy Voice Gateway on Docker Engine for an on-premises enviroment, you'll need to install Docker Engine.
Kubernetes - This container orchestration framework simplifies container management across multiple nodes in a highly available environment.
IBM Cloud Pak for Data - IBM® Cloud Pak for Data is a native cloud solution that provides a single unified interface for your team to connect to your data no matter where it lives, govern it, find it, and use it for analysis.
IBM Cloud Kubernetes Service - Manage Voice Gateway in a Kubernetes cluster on the IBM cloud. Get started by deploying Voice Gateway to IBM Cloud.

Bunyan - Use the Bunyan command-line tool to easily view Media Relay log files.

OpenSSL - An open source toolkit for Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols that you can use to configure SSL/TLS encryption.

Linphone - An open source SIP client that you can use to test call your self-service agent or agent assistant configuration.
Twilio® Elastic SIP Trunking - A cloud-based option for setting up a SIP trunk for self-service agents. For example, you might deploy the voice gateway to Kubernetes in IBM Cloud and then set up Twilio elastic SIP trunking as part of your architecture.