Introduction to problem determination and troubleshooting
Troubleshooting is the process of determining why a product
is malfunctioning or not functioning as you expect it to. Use the
problem determination process and guidelines to troubleshoot problems
that are related to IBM® Verify Directory .
Directory server overview IBM Verify Directory , previously known as IBM Tivoli® Directory Server, is the IBM implementation of Lightweight Directory Access Protocol (LDAP). IBM Verify Directory provides a specialized directory in which to store, organize, and retrieve information about objects.Built-in troubleshooting features IBM Verify Directory contains several tools in addition to the operating system tools to help you determine the source of problems you encounter.Tools for troubleshooting a directory server instance In addition to the built-in troubleshooting tools, you can use the IBM Support Assistant (ISA) Lite to troubleshoot IBM Verify Directory .Error Message Reference IBM Verify Directory Error Message Reference contains a list of messages that you might encounter when you use IBM Verify Directory . It includes messages that are displayed in the directory server logs, graphical user interfaces, and the command line. Use the unique message ID associated with a message to locate detailed explanations and suggested operator responses. Information about troubleshooting In addition to built-in troubleshooting tools, use the troubleshooting sections to resolve issues that occur when you use IBM Verify Directory .