Manage SLA tasks

Use SLA tasks to manage planned outages and critical events.

You can use software license agreement tasks (SLA) to manage the following scenarios:

Use outage tasks to contain deployment activities that cannot exceed a committed outage period.
Use critical event tasks to define events that can be monitored and their completion times set. Track and communicate key system outages to stakeholders.
Use wait for time tasks to delay deployment activities for a defined period.
Use the critical path tool to track task dependencies for upcoming tasks.
Use the deployment details Overview tab to track SLA tasks during a deployment and create SLA reports.