IZPMS0121E Requested service failed due to a problem on IMS Tools KB server for REPORT service: response_text. Contact your system administrator with the following information. - IMS Tools KB server XCF group: xcf_group, - RECON ID: recon-id.

Explanation

The user tried to perform a function that required access to the IMS Tools Knowledge Base server for REPORT service that is identified by the IMS Tools KB server XCF group name xcf_group and the RECON ID recon_id, but the backend service returned an error with the message response_text. If response_text is "ITKB connection error (RC=28, RSN=12, NAME=jobname)" and Tools Base 1.7 APAR PH48047 is not applied, it may mean that the user did not have permission to access the server that is identified by the IMS Tools KB server XCF group name xcf_group.

System action

The operation is not performed.

User response

Contact your system administrator and identify the cause of the error in the REPORT service.