Troubleshooting Edge Gateway setup

Review the troubleshooting information for help with specific issues when running apps and the Edge Gateway.

Checking the Kubernetes container
Verify that the Kubernetes container is running or complete.
Checking the Edge Gateway and containers
Verify that the Edge Gateway containers are running correctly.
SSL: CERTIFICATE_VERIFY_FAILED error for an app
If you see a CERTIFICATE_VERIFY_FAILED error for an app, you can set the verify option in the app.config file to configure the default SSL verification for the app.
Checking connection errors
Proxy, firewall, and network settings that are not configured correctly can cause connection errors.
Connection error when certificate is refreshed
If the web server certificate changes, the Edge Gateway might encounter SSL issue when connecting to the cluster.
Edge Gateway version is unknown
On the Apps tab, the Edge Gateway version appears as Unknown.
Unable to select the Edge Gateway when you install an app
When installing an app, the Edge Gateway does not appear in the Edge Gateway list.

Parent topic: Setting up Edge Gateway