Searching cases

You can search across all of the case data in the Case Management application for the selected account.

To search, enter your search criteria in the Search in Cases box. Click All to search across all of the Case Management application, or click a different filter to search within cases, tasks, artifacts, notes, attachments, data tables, and milestones. After you enter your search criteria and select a filter, press enter to search. The following graphic shows an example of the search, which also includes recent searches.
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The search results are displayed and you can filter the results by using the filters and clicking the tabs, as shown in the following graphic.
The surrounding text describes this graphic, which is a snapshot on the user interface.