Adding or removing users in an account

Add users to enable individuals in your organization to access the console, accounts, and applications that they need to do their work. You can also remove users whose requirement for access has ended or changed.

Before you begin

Understand the information in User access, roles, and permissions and Creating users.

You must have the appropriate permission to see the Manage users page in the account and complete the procedure.


  1. In the home page, click the Menu icon.
  2. Under General settings, click User management.
    The Manage users page lists the users in the account.
  3. Click Add user.
  4. In the Add user window, enter the user or email addresses for the usernamess that you would like to add.
  5. Under Permissions, expand each platform service or application, and choose from the access level available depending on the category.
  6. Click Add user.
    See one or more users that you added in the list of users.


A profile for the user is created. The profile is the metadata that is associated with the user. The new user is added to the account with the assigned roles in each of the available applications or services. A standard user who is added to an account can log in to the platform.

Removing a user

You can remove a user from the "Manage users" page.


  1. Click the data row of the user that you want to remove.
    A pane is displayed with additional information about the user.
  2. Click Remove user and at the warning click Remove user again.


The user is removed from the account immediately. If this user belongs only to this account, subsequent attempts by this user to log in to the platform fail. The user's data in this account will be deleted.

What to do next

On the page, you can search for users and view their detailed information to understand their role and responsibilities. For more information, see Searching and viewing users information.

If you have permission, on the Manage users page, you can reassign the role that is applicable to a user. For more information, see Assigning access permissions. The user's access is updated at their next login.