Investigate an event
When the conditions of a situation have been met, an event indicator is displayed in the Navigator. When an event occurs, you want to obtain information about that event so you can correct the conditions and keep your enterprise running smoothly.
The following table contains a list of the procedures for investigating an event and a cross-reference to where you can find information about each procedure.
| Procedure | Where to find information |
|---|---|
| Determine which situation raised the event and identify the attributes that have values that are contributing to the alert. | IBM Tivoli Monitoring User’s Guide:
″Opening the situation event workspace″ (in ″Monitoring: real-time and event-based″ chapter, ″Responding to alerts″ section) gtomaug_workspaces_reference.ditamap in this guide |
| Review available advice. | |
| Notify other users that you have taken ownership of the problem related to an event and are working on it. | IBM Tivoli Monitoring User’s Guide:
″Acknowledging a situation event″ (in ″Monitoring: real-time and event-based″ chapter, ″Responding to alerts″ section) |
| Remove the event from the Navigator. | IBM Tivoli Monitoring User’s Guide: ″Closing the situation event workspace″ (in ″Monitoring: real-time and event-based″ chapter, ″Responding to alerts″ section) |