Administer Users

About this task

This topic provides instructions for adding users, deleting users, or changing user passwords.

Use the Security Settings page to add users, delete users, or change user passwords.

Notes:
  • A customer user can add, delete, or change passwords for any users in the customer group who use the Administer Users tools.
  • The customer user ID cannot be deleted.
  • A customer user cannot modify the user IDs for service users, and service users cannot modify customer group users.

Procedure

  1. From the System console management GUI, click Console Settings Administer Users.
    A screen appears with options to add users, delete users, or change user passwords.
  2. From the Authentication PoliciesAdminister Users area, choose the appropriate option that you want to use.

Adding a user

Procedure

To add a user to the customer group, under the Add User heading:

  1. Enter a new user ID in the User ID field (8-character maximum).
  2. Enter a password in the New Password field and repeat the password in the Confirm New Password field.
    Note: The password requirements are: 8-character minimum, and at least one uppercase letter, one lowercase letter, one number, and one special character (for example, !?$%&).
  3. Click Add.

Deleting a user

Procedure

To delete a user from the customer group, under the Delete User heading:

  1. Select a user ID from the User ID drop-down list.
  2. Click Delete.

Changing a user password

Procedure

To change a user's password, under the Change User Password heading:

  1. Select a user ID from the User ID drop-down list.
  2. Enter a password in the New Password field and repeat the password in the Confirm New Password field.
    Note: The password requirements are: 8-character minimum, and at least one uppercase letter, one lowercase letter, one number, and one special character (for example, !?$%&).
  3. Click Change.

Changing a user role

Procedure

To change a user's role, under the Change User Role heading:

  1. Select a user ID from the User ID drop-down list.
  2. Select the new role.
  3. Click Change Role.

Exporting or importing a user

Procedure

To export or import a user, under the Export or Import Users heading:

  1. Select either export or import users to a file.
  2. Enter the path of where to store or retrieve the file.
  3. Click Perform Action.