Call Home Event Log Management

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About this task

You can use the system console to view the Call Home Event Log, see the history of Call Home packages that are sent by the system console, and download Call Home packages.

Note: IBM service typically performs this operation and it is recommended that you do not make any changes.
To view the Call Home Event Log, perform these steps.

Procedure

  1. Click Call Home Queue from Figure 1.
  2. Click Call Home Event Log at the top of the page. You see the screen that is shown in Figure 1.
    Figure 1. Call Home Event Log.
    Call Home Event Log
  3. You can use the Log Viewer Controls to sort the event log entries. Sort categories include the following items:
    1. Number of entries per page
    2. Type of Call Home package
    3. Subsystem Type
  4. To download log archive packages, click View in the Log Archive section.
  5. Click on a package to download it. Click Refresh to switch back to the Event Log.
  6. Certain Call Home packages offer detailed information in addition to what is displayed in the event log. When additional information is available, a Detail link is displayed in the far right column. See the following figure.
    Figure 2. Call Home Event Log entries with the Detail link
    Call Home Event Log entries showing the Detail link
  7. Clicking the Detail link brings up another window with more event information as shown in the following figure.
    Figure 3. Detailed Event Log Information
    Detailed Event Log Information